BMW of West Chester

Exceptional service at Otto's I've now purchased two BMWs from Otto's and the experience is as good as it can be. My salesperson has been Justice Mogano and he's been a pleasure. M I've now purchased two BMWs from Otto's and the experience is as good as it can be. My salesperson has been Justice Mogano and he's been a pleasure. My experience with the Service Center is no different. More

Easy Deal Ian was great to work with. He was willing to communicate regarding price via email and phone, limiting my trips to the dealership. He also follows up Ian was great to work with. He was willing to communicate regarding price via email and phone, limiting my trips to the dealership. He also follows up with you to make sure that you are happy with the entire transaction. Really enjoyable experience The “Genius” training is wonderful. Brian was knowledagble and patient. I really appreciate the fact that Ottos insures that you are comfortable with your car. More

Great experience with Ian I Had an awesome experience with Ian. He made the entire process effortless for me. He was really easy to work with and was always available. He also I Had an awesome experience with Ian. He made the entire process effortless for me. He was really easy to work with and was always available. He also made sure that I got the best deal that I could. This was the first car that I had purchased and he made the experience wonderful! More

Heath & Ottos is the best This is my 2nd BMW leased thru Heath Cameron and Ottos BMW. There are other dealerships closer to my house, but its worth the 45 minute trip to Ottos. This is my 2nd BMW leased thru Heath Cameron and Ottos BMW. There are other dealerships closer to my house, but its worth the 45 minute trip to Ottos. Heath doesnt play games, never pressures you, and works hard to get you the very best price and the car you want. Highly reccomend Heath and eveyone at Ottos. More

A typically tough process made easy Working with Ian Welsh, a friendly and relatable salesman who is an expert in his field, He made sure I knew exactly what I was getting into and didn' Working with Ian Welsh, a friendly and relatable salesman who is an expert in his field, He made sure I knew exactly what I was getting into and didn't try to up sell me on any features I didn't need or want. He made the whole process simple and easy and was very helpful in making the decision on what to purchase. Overall, it was a great experience, however, and at no fault to Ian, the dealership ended up being a tad understaffed in the financial dept on the day I went to purchase that required me to return to finalize the sale. More

Great customer service Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I actually came to this location from out of state because of how helpful he was. More

First class! Being from Georgia, I was apprehensive buying a used BMW in Pennsylvania. Justice Mogano answered the phone when I first called. He went over the ca Being from Georgia, I was apprehensive buying a used BMW in Pennsylvania. Justice Mogano answered the phone when I first called. He went over the car I was interested in in detail. He did a walk-around and sent me pictures. After brief negotiations, we had a deal. I flew up and picked up the car. Justice was pleasant and professional throughout. Brian, the BMW Genius who went over the car with me, did so thoroughly. Justice followed up with a phone call to make sure everything was fine as I drove home. First class in every respect. Would recommend this dealership to anyone. Richard More

Awesome experience and made very easy for me Justice made the process of purchasing a new car so easy and enjoyable. Paperwork process was so simple and most was done electronically. The experien Justice made the process of purchasing a new car so easy and enjoyable. Paperwork process was so simple and most was done electronically. The experience at the dealership when I picked up my car was second to none. I will absolutely get my next BMW from Otto’s. More

Knowledgeable and Friendly I would highly recommend Otto's BMW to all my family and friends! Very knowledgeable and friendly. I worked with Ian Welsh and he worked with my sched I would highly recommend Otto's BMW to all my family and friends! Very knowledgeable and friendly. I worked with Ian Welsh and he worked with my schedule and answered all my questions. A very friendly person to work with. Thank you for the excellent experience Ian. More

Great experience , highly recommended. Otto's is a well run dealership, everyone is friendly and helpful and they were able to put me in the right car for the right p , highly recommended. Otto's is a well run dealership, everyone is friendly and helpful and they were able to put me in the right car for the right price. More