BMW of West Chester

purchase of new car we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to fri we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to friends. More

Mohammad was great !He was so patient with this old fart Mohammad was great ! He was so patient with this old fart . He took his time explaining everything He’ll make a great salesman I think he deserves Mohammad was great ! He was so patient with this old fart . He took his time explaining everything He’ll make a great salesman I think he deserves a big raise Thanks again Mohammed Cush More

Trade-In Ian was great to work with, he went above and beyond to get me in the car I wanted. highly recommend and we will be using again. Ian was great to work with, he went above and beyond to get me in the car I wanted. highly recommend and we will be using again. More

To whom It May Concern:My husband recently purchased a To whom It May Concern: My husband recently purchased a car from me from your dealership. After several visits to other dealers and looking at sever To whom It May Concern: My husband recently purchased a car from me from your dealership. After several visits to other dealers and looking at several cars, I decided on a BMW X5. The decision was easy after visiting your dealership and speaking with Mohammed. He is basically the reason why I purchased the car. Everything about the visit was exceptional. He was knowledgeable, and easy to speak with. He made me feel comfortable, really listen to what was important to me. He compared the other cars and took time to explain why BMW was worth spending the money. This was a very expensive purchase for us and he put me at ease and is the reason we moved forward with this car over the other. No doubt he will make a very good sales associate for your dealership. Sincerely, SC More

Ottos has been our BMW dealer for decades. They must doing a lot of things right!! I highly recommend Justice Morgano and Ottos BMW in West Chester doing a lot of things right!! I highly recommend Justice Morgano and Ottos BMW in West Chester More

Thanks for your help! Mohammad was very professional and accommodating. Will definitely recommend you and we hope to see you in the future for another bmw. Thanks again! accommodating. Will definitely recommend you and we hope to see you in the future for another bmw. Thanks again! More

Excellent service. Quick, helpful and very informative. Not pushy and not trying to sell me something I don’t want. Will come back and recommend. Not pushy and not trying to sell me something I don’t want. Will come back and recommend. More

Justice is the BEST! Third BMW I purchased! This is the 3rd BMW I have bought from Justice. I placed my ordered the week everything shut down with COVID, including the BMW factory. Justice made This is the 3rd BMW I have bought from Justice. I placed my ordered the week everything shut down with COVID, including the BMW factory. Justice made it happen once the factory reopened in July and my car was delivered with in a month! Very impressed, he's the BEST, he always takes care of you! More

Justice was great took the time and patience to walk us through the numbers and the history of the car we bought. It was a wonderful experience we felt good and were never rushed to make a decision. I woul through the numbers and the history of the car we bought. It was a wonderful experience we felt good and were never rushed to make a decision. I would recommend my family and friends to Ottos and of course to see Justice. Thank you Justice for your help and honesty. Julio and Ana More

Seamless Purchase From 200 Miles Away We were truly impressed by the seamless process and transparency in purchasing a 2019 CPO BMW X3 from 200 miles away. It was a delight to deal with J We were truly impressed by the seamless process and transparency in purchasing a 2019 CPO BMW X3 from 200 miles away. It was a delight to deal with Justice Mogano, who is professional, humble and allowed the car to sell itself without any pressure. Justice responded promptly to all of our (often detailed) questions about the vehicle history and condition – including sending us additional photos that were not on-line. The vehicle was absolutely as advertised and we were equally impressed when we drove to West Chester to complete the purchase and see the car up close for the first time. This is only the second time that we have purchased a vehicle from long distance (via internet, email and phone calls) and we would not hesitate to purchase another vehicle from Otto’s. Five Stars for a truly enjoyable experience...and we are not easy graders. More