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BMW of West Springfield
West Springfield, MA
196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
June 03, 2016
Same issues have not been fixed
I bought a pre-owned 2013 BMW 3 series active hybrid about 1.5years ago. Within that 1.5 years, the car had been in the dealer for more than 10 times
More
by Oceandigger
Employees Worked With
Service center
March 26, 2016
Excellent experience!
I recently purchased a 2013 335i xDrive. Chris Hughes, Stephen King, Kyle Cowdell and Aminder Singh are true professionals who treat the customer wit
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by CJ
Employees Worked With
Kyle, Cowdell, Aminder Singh, Christopher Hughes, Stephen King
March 25, 2016
Terrible overall sales experience.
We recently ordered and bought an X5 from BMW of WS. We were saddled with Stephen King, one of the least helpful salespeople I have come across in a l
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by taken
Employees Worked With
Job Pimentel, Stephen King, Jerome Ballesteros
Dealership Inventory (112 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
