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BMW of Westbrook

Westbrook, ME

4.6
370 Reviews

7 Saunders Way

Westbrook, ME

04092

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370 Reviews of BMW of Westbrook

May 11, 2021

Service is professional and thorough. Whether routine or unexpected, I trust the work that Bill Dodge BMW technicians do to make sure my x5 is running properly. Communication with my service manager is exce More

by CHaddock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
May 13, 2021 -

BMW of Westbrook responded

We are very happy to hear it! Thank you again!

May 08, 2021

Great service by BMW of Westbrook. Convenient pickup and service. Always easy to deal with and helpful working with my schedule. Will continue to use services More

by Mfall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Plourd
May 10, 2021 -

BMW of Westbrook responded

We are thrilled to hear it! Congrats again and thank you so much for trusting your business with us!

April 30, 2021

Walter very helpful with meeting my needs in Setting up the appointment at homefor the recall of the front passenger airbag The repair man was very accommodating and professional More

by cjc04579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ferrara
May 03, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again!

April 28, 2021

BMW of Westbrook is one of the only dealers I have ever dealt with that actually operates a business in the proper manner, with a focus on client happiness. Taylor in service always goes above and beyond t More

by Gghh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Apr 28, 2021 -

BMW of Westbrook responded

Thank you again for your business, we appreciate it very much!

April 28, 2021

Great communication. Squeezed me in without appt. They completed what they said they would do in the time they said it would take. Along with after hours pickup. More

by djenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Apr 28, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again!

April 25, 2021

We’ve been loyal customers to this dealership since 1993. Always first class top notch service. We have always bought new BMW’s this is our first experience buying a used BMW! It was a returned lease, hopefu More

by Bonton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Zack Plourd, Matt Ross, Taylor Powell
Apr 26, 2021 -

BMW of Westbrook responded

We appreciate your loyal business very much, thank you as always!

April 22, 2021

The service wasn’t really personable & oil finger prints on both passenger & drivers doors. The young male valet rep & female enterprise rep were terrific thanks More

by GX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Milligan
Apr 22, 2021 -

BMW of Westbrook responded

We are certainly sorry to hear that this was your experience. We'd love to take a closer look to see how we can further assist, but we need a bit more information. If you could send an email to shawn.flynn@bdag.com with more details it would be appreciated. Thank you!

April 20, 2021

Be prompt on appt. times.no since of making appt if they dont get you in on time.There service was very poor. Was not impressed and wouldn't recommend. More

by Deerhunter6622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Noyes
Apr 22, 2021 -

BMW of Westbrook responded

We certainly apologize if you had a negative experience with us. We'd love to take a closer look to see how we can further assist, but we need a bit more information. If you could send an email to shawn.flynn@bdag.com with more details it would be appreciated. Thank you!

April 20, 2021

Keep me informed on progress and what was the problem. Everyone continued to ask if I needed anything and how they could help with sincerity More

by Fwilcoxon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Nick Metayer, Walter Ferrara, Mike Williams, Ian McEneaney
Apr 22, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again!

April 20, 2021

They were friendly my vehicle was done no time and clean when I picked it up. They contacted me promptly when My vehicle was ready More

by Kphinney09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Apr 22, 2021 -

BMW of Westbrook responded

We are very happy to hear it! Thank you again for your business!

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