Back

BMW of Westbrook

Westbrook, ME

4.4
397 Reviews

7 Saunders Way

Westbrook, ME

04092

Directions

By Type

397 Reviews of BMW of Westbrook

April 28, 2021

Great communication. Squeezed me in without appt. They completed what they said they would do in the time they said it would take. Along with after hours pickup. More

by djenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Apr 28, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again!

April 28, 2021

BMW of Westbrook is one of the only dealers I have ever dealt with that actually operates a business in the proper manner, with a focus on client happiness. Taylor in service always goes above and beyond t More

by Gghh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Apr 28, 2021 -

BMW of Westbrook responded

Thank you again for your business, we appreciate it very much!

April 25, 2021

We’ve been loyal customers to this dealership since 1993. Always first class top notch service. We have always bought new BMW’s this is our first experience buying a used BMW! It was a returned lease, hopefu More

by Bonton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Zack Plourd, Matt Ross, Taylor Powell
Apr 26, 2021 -

BMW of Westbrook responded

We appreciate your loyal business very much, thank you as always!

April 22, 2021

The service wasn’t really personable & oil finger prints on both passenger & drivers doors. The young male valet rep & female enterprise rep were terrific thanks More

by GX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Milligan
Apr 22, 2021 -

BMW of Westbrook responded

We are certainly sorry to hear that this was your experience. We'd love to take a closer look to see how we can further assist, but we need a bit more information. If you could send an email to shawn.flynn@bdag.com with more details it would be appreciated. Thank you!

April 20, 2021

Keep me informed on progress and what was the problem. Everyone continued to ask if I needed anything and how they could help with sincerity More

by Fwilcoxon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Nick Metayer, Walter Ferrara, Mike Williams, Ian McEneaney
Apr 22, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again!

April 20, 2021

Be prompt on appt. times.no since of making appt if they dont get you in on time.There service was very poor. Was not impressed and wouldn't recommend. More

by Deerhunter6622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy Noyes
Apr 22, 2021 -

BMW of Westbrook responded

We certainly apologize if you had a negative experience with us. We'd love to take a closer look to see how we can further assist, but we need a bit more information. If you could send an email to shawn.flynn@bdag.com with more details it would be appreciated. Thank you!

April 20, 2021

They were friendly my vehicle was done no time and clean when I picked it up. They contacted me promptly when My vehicle was ready More

by Kphinney09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Apr 22, 2021 -

BMW of Westbrook responded

We are very happy to hear it! Thank you again for your business!

April 17, 2021

Even though we came in for a small problem we figured we would have to wait for an appointment but they took care of us right away. At least two of their employees had to stop what they were doing for a cou More

by hwruediger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Walter Ferrara, Mike Williams
Apr 19, 2021 -

BMW of Westbrook responded

We are so happy to hear it! Thank you again for trusting your automotive business with us, we truly appreciate it!

April 16, 2021

Great service very prompt, quick, and clean car came in with an issue that was quickly resolved,, next day parts were in and I was a happy customer on the way home. More

by batMob3le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Apr 16, 2021 -

BMW of Westbrook responded

We are happy to hear that our team took wonderful care of you! Thank you again!

April 15, 2021

I have had a top notch experience with this dealership, both with sales and with financial. Chris in Sales went beyond normal scope to get me what I wanted More

by plunus
Recommend Dealer
Yes
Employees Worked With
Chris Heydt, Matt Ross
Apr 19, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again and congrats!

Apr 19, 2021 -

plunus responded

Thank you! I absolutely LOVE this car! As I stated before my husband and I drove BMW’s for 30 years & when he died I decided to step down to a Mazda. Although the Mazda has been reliable, it simply isn’t a Beemer! I am thrilled to be back in the right make of car. Thank you for everything Chris and Matt. Sunshine ☀️

...
16
...