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BMW of Westbrook
Westbrook, ME
390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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390 Reviews of BMW of Westbrook
February 14, 2019
Did a great job taking care of me! Currently in Maine, about 600 miles away from my regular garage. The Passive Restraint Fault light came on. Once they could take me in, service was gr Currently in Maine, about 600 miles away from my regular garage. The Passive Restraint Fault light came on. Once they could take me in, service was great, quick and inexpensive. They diagnosed the problem, found some additional issues and I was out in less than 2 and a half hours. great shop, recommend it. More
by Jsksr
Employees Worked With
Adam Milligan
February 07, 2019
2019 X5 Purchase - Great Experience with Zack Plourd Great experience working with Zack! He was there for us from beginning to driving off the lot. A+ in customer service and timely follow up! Great experience working with Zack! He was there for us from beginning to driving off the lot. A+ in customer service and timely follow up! More
by Courtney Mercier
Employees Worked With
Zack Plourd, Matt Ross
February 05, 2019
Excellent personnel Good work, tracy was GREAT. Prices are steep, they didnt take care of a few minor things that I asked them to do. Made me feel like my 5k car wasnt wo Good work, tracy was GREAT. Prices are steep, they didnt take care of a few minor things that I asked them to do. Made me feel like my 5k car wasnt worth the extra that a 50k customer was sure to get More
by Kath
Employees Worked With
Tracy Noyes
January 30, 2019
Excellent Service at Bill Dodge BMW My 2012 328xi sport wagon was totaled three weeks ago. Thanks to BMW my daughter and I walked away. Brittney at Bill Dodge BMW was helpful, patient an My 2012 328xi sport wagon was totaled three weeks ago. Thanks to BMW my daughter and I walked away. Brittney at Bill Dodge BMW was helpful, patient and professional while choosing my new vehicle, an x1! Thank you Brittney and Bill Dodge BMW of Westbrook! Lee and Becky More
by Lee and Becky
Employees Worked With
Brittney Hale, Matt Ross
January 22, 2019
Recommended service that’s not in serbmbice manual I took my X3 in for regular service and of course they tried to up sell me a fuel injection cleaning service. They told me it was recommended a year I took my X3 in for regular service and of course they tried to up sell me a fuel injection cleaning service. They told me it was recommended a year ago but I declined it and told me about it again. I only have 15,000 miles on it and didn’t have time to research it at the time so I agreed to do it. Luckily, I had $25 off they sent me but it appears this service for $224.95 is a waste of money. BMW shouldn’t be recommending service that’s not in the manual just so they can line their pockets. I no longer trust anything told to me by service advisors here. More
by Beamer04072
Employees Worked With
Tracy Noyes
December 30, 2018
Great sales, service and overall experience! Zack was our salesperson - great experience buying our car. This is the third car I’ve purchased from Bill Dodge - we keep going back because they ha Zack was our salesperson - great experience buying our car. This is the third car I’ve purchased from Bill Dodge - we keep going back because they have always taken care of us, both before and after the sale. Highly recommend! More
by Jensun
Employees Worked With
Bob Houp, Zack Plourd, Matt Ross
December 19, 2018
Easy and pleasant Thank you for treating me right. Service was quicker than expected, and everyone I dealt with was personable and very nice. Would recommend BMW Westbr Thank you for treating me right. Service was quicker than expected, and everyone I dealt with was personable and very nice. Would recommend BMW Westbrook to a friend. More
by Gwarren13
Employees Worked With
Zack Plourd, Taylor Powell
December 18, 2018
Purchase of X3 Zach clearly and consisely explained the differences in models to choose from. Based on my driving history and future needs we quickly found the corr Zach clearly and consisely explained the differences in models to choose from. Based on my driving history and future needs we quickly found the correct vehicle. Zach was comfortable to work with. A very different buying experience! Matt handled the paperwork with ease and found me more discounts! Easy. Both young men were personable and clearly enjoyed their jobs. More
by Ellie53
Employees Worked With
Zack Plourd, Matt Ross
December 17, 2018
Clean, shiny and oiled They checked everything under the hood, gave it a quick clean, dropped us off at work and got it done during the day! Took 3 weeks to get in... but They checked everything under the hood, gave it a quick clean, dropped us off at work and got it done during the day! Took 3 weeks to get in... but long but is what it is! More
by Sandistacks
Employees Worked With
Tracy Noyes
December 17, 2018
Great staff - my service writer Taylor is the reason I will My service writer was knowledgeable and offered additional information to me for future upgrades -Taylor Powell is why I’ll pay dealer costs and is wh My service writer was knowledgeable and offered additional information to me for future upgrades -Taylor Powell is why I’ll pay dealer costs and is why I will be back More
by Wiley100
Employees Worked With
Taylor Powell
