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BMW of Williamsport

Muncy, PA

4.7
56 Reviews

205 Lycoming Mall Dr

Muncy, PA

17756

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Showing 56 reviews

August 23, 2023

I purchased a late model SUV from this dealership. Transaction went well. I love the car. I Paid extra dealer fees to them so that they could register the car for me. It has been over 2 1/2 months a More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marcus, Chase, Jasmine
Sep 29, 2023 -

BMW of Williamsport responded

We apologize for your experience with us, Paul. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 567-2021 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 12, 2023

The service department is the best. Appointments are easy to make. They go out of their way to make sure you’re satisfied. They even send you a video of your car explaining what they di More

by mimidow51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Laird, Jeff Zellner
Sep 29, 2023 -

BMW of Williamsport responded

Thank you very much for such a great review, mimidow! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 04, 2023

Clean and efficient and up to date facility; I appreciated the interim video and service tech’s explanation of work that was done . Gloria is very knowledgeable and helpful especially with tech qu More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Sep 29, 2023 -

BMW of Williamsport responded

Mary, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 31, 2023

I arrived roughly 10 minutes early and they took my car right in. The receptionist was very friendly. The video from the mechanic was very nice as well. Overall great experience with friendly staff. More

by jhawk20202020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Sep 29, 2023 -

BMW of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 29, 2023

The Williamsport BMW - Service Center was very Professional, Time efficient, Knowledgeable, & Affordable! Made my service an easy Transaction! More

by Kenneth Lee Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Gloria
July 15, 2023

After a tech glitch to secure a loaner, everything worked out successfully! Leo was responsive to my service and was excellent communicating with me during service! More

by ruthann_sun
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Cerquozz
July 01, 2023

Gloria was excellent throughout the process. Wish car had been washed before return. Driver and delivery of loaner also very convenient and smooth. Video from tech also good— informative. More

by williamoldsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria
June 16, 2023

Amazing team and very respectable when I go there. Everyone is helpful. Service is usually quick and very precise. More

by gconfer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Laird
June 13, 2023

Though BMW has not lived up to my expectations the BMW of Williamsport dealership has met or exceeded all my expectations. More

by Buzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Doud, Jeff Zellner
May 31, 2023

Great service, nice people I would recommend to anyone. Compared to other auto services way better. More

by gsfrey123
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
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