BMW of the Main Line

The service department with Debbie Schmidt as our service leader is excellent We appreciate the positive feedback and prompt response to our customer care needs leader is excellent We appreciate the positive feedback and prompt response to our customer care needs More

Absolutely a tremendous experience from sales to finance . Sarah Lee was a pleasure to work with . Knowledgeable, pleasant and extremely patient and friendly. This is a top notch dealership in every sense o . Sarah Lee was a pleasure to work with . Knowledgeable, pleasant and extremely patient and friendly. This is a top notch dealership in every sense of the word . This is my first purchase there and they have a customer for life . More

Everything is such a fast process. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount. More

Everything is excellent fantastic beautiful . Customer service is amazing. Extremely knowledgeable customer service, great place to do business with. Customer service is amazing. Extremely knowledgeable customer service, great place to do business with. More

Dishonest, there is no such thing called punctuality, they try to charge stuff as looking ways to get more money of customer. 1: paid money for wheel balance and tire rotation never happened. 2:guess h they try to charge stuff as looking ways to get more money of customer. 1: paid money for wheel balance and tire rotation never happened. 2:guess how many days car stayed in service? 10 days 3: after 10 days, no one at dealership was courteous enough to check all fluids. They gave me car back with same windshield washer fluid warning. More

Horrible service job. Kept my car for days and billed me for services they did not even do. I have the tire and wheel package but getting them to repair a bent rim was a p Kept my car for days and billed me for services they did not even do. I have the tire and wheel package but getting them to repair a bent rim was a pain. Also charged me full price for parts on their faulty loaner and said it was my fault. More

Dealership is great. I have purchased probably 5 X5 and a few of the 428-30 xi I have purchased probably 5 X5 and a few of the 428-30 xi More

I’ve been doing service here for years with multiple vehicles and it is always excellent vehicles and it is always excellent More

Afroze and his tie entire team are absolutely amazing. Top-notch experience the best customer service special appreciation to KC and Ryan. Top-notch experience the best customer service special appreciation to KC and Ryan. More

absolutely the worst service I've ever recieved. my service advisor (Patrick I believe) literally told me my warranty doesn't cover a needed service, I immediately called the warranty provider they my service advisor (Patrick I believe) literally told me my warranty doesn't cover a needed service, I immediately called the warranty provider they say they never received a call from my service advisor in the notes of my claim #, and the service was indeed covered. I should have left then! then I received a video explanation of services needed of a truck that wasn't mine. when departing my vehicle worsened as I was turning out of the center. was told issue will get better over time...certified bmw mechanic (who used to work at this place) told me that was a flat out lie. they basically robbed me, probably did the service on the wrong xxxx truck, and after trying to reach the service manager (Nicholas) for 2 days via email and voicemail, no one has called me back as of writing this. listen...DO NOT GO HERE TO GET YOUR BMW SERVICED!!!!! scammy at the least. funny part is, they treated my wife (of another race) with white glove service. always called her back and followed up with her expeditously. not pulling that card but I find it awfully suspicious...especially considering the amount of money I paid. don't do it to yourself and stay away from this place! More