BMW of the Main Line

Staff is professional. Spent 5 hours waiting for tire replacement! would've taken loaner. Told just an hour when loaner offered. Instead, 2.5 hours! One hour to identify service. 1.5 hours to call tire i replacement! would've taken loaner. Told just an hour when loaner offered. Instead, 2.5 hours! One hour to identify service. 1.5 hours to call tire insurance. 1.5 to install tire and align. More

The Service rep was great and personable, but prior to meeting with the service rep, the team does not acknowledge when a customer walks in or provides directions on what to do prior to meeting with a Ser meeting with the service rep, the team does not acknowledge when a customer walks in or provides directions on what to do prior to meeting with a Service Rep. More

The time estimated for my wait was right on schedule. I appreciate not waiting longer than needed. Liz kept me informed about the situation with my vehicle. appreciate not waiting longer than needed. Liz kept me informed about the situation with my vehicle. More

Customer service arranged a loaner car on short notice. Ernesto was very helpful and friendly. The repair was done the same day for a fair price. Recommended!! Ernesto was very helpful and friendly. The repair was done the same day for a fair price. Recommended!! More

Fantastic dealership very friendly and honest. From sales to management to finance it was a very professional and friendly environment. Delivery was very detailed as well. I highly recommend KC, Jesse, Nick to management to finance it was a very professional and friendly environment. Delivery was very detailed as well. I highly recommend KC, Jesse, Nick and the whole dealership More

Good reps. Patience and great at car service. I consider BMW of mainline number one in the service department haven't looked into shopping there yet soon will. BMW of mainline number one in the service department haven't looked into shopping there yet soon will. More

Excellent place for servicing BMW . All the technicians Excellent place for servicing BMW . All the technicians and managers are very nice and helpful. They give you the best advice regarding the services Excellent place for servicing BMW . All the technicians and managers are very nice and helpful. They give you the best advice regarding the services that need to be done. Billy has always been my service advisor and he has been very phenomenal. He communicates with me at every stage which is very helpful. More

Great work great customer experience 2 long for me with a 25 word minimum not looking to spend time on this part of the survey 25 word minimum not looking to spend time on this part of the survey More

I paid a lot of money to mainline bmw. The work was terrible. I have had jack leg and crack addicts perform better work than these: I am at a lost for what to call these people. I got my car back and terrible. I have had jack leg and crack addicts perform better work than these: I am at a lost for what to call these people. I got my car back and the engine light is on and my radio is not working. So I am like they can't be serious, so I go back to the dealership, MAINLINE BMW STANDS FOR BLACK MANS WORSE. They call the cops because white pe9 think that Blacks are scared of th cops. But just think about people who would watch videos of Bla9 bein9 slaughtered by racially motivated cops shoot and kill unarmed Blacks and that is your motivation for calling the cops on a BLACK person. Whites are same old treacherous people that enslaved Blacks, and shoot us down in the street. Theu9 worry about thier business while they are killinf Blacks in the street. More

Billy at the service counter was awesome, very informative and fast with the information. Getting a loaner car was simple, and I really liked the text message communication which allowed me to st informative and fast with the information. Getting a loaner car was simple, and I really liked the text message communication which allowed me to stay on top of the entire process. More