
BMW of the Main Line
Bala Cynwyd, PA
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Cameron was courteous and professional. My challenge is that the customer is not given a minute to confer with the mechanic. The client representative does not have the knowledge. Technology is great but that the customer is not given a minute to confer with the mechanic. The client representative does not have the knowledge. Technology is great but the small things are missed like forgetting to reset the computer which caused me to return the next day and helping the client understand what is going on with their vehicle and checking to see if they have any concerns. You are losing the human touch. More
Great visit. My service agent was Cameron , he was thorough and attentive always on point . I would recommend him and the dealership to my friends . thorough and attentive always on point . I would recommend him and the dealership to my friends . More
I’ve been a Lexus owner for the last 10 years and I def like their service better. I wasn’t greeted when I pulled into the garage. I was told to sit in the waiting area and someone would be right with me b like their service better. I wasn’t greeted when I pulled into the garage. I was told to sit in the waiting area and someone would be right with me but I waited about 30 minutes until I walked up to the service counter. I worked with Elizabeth she was knowledgeable and sent text and called with an update and when the car was ready. Whether busy or not a customer should not know. More
Incredibly clean, responsive, friendly, and thorough service. Worked diligently to correct my engine issue even though it was late on Thanksgiving Eve. Dedicated staff and dealership. service. Worked diligently to correct my engine issue even though it was late on Thanksgiving Eve. Dedicated staff and dealership. More
This was my first time taking my vehicle to this dealership, and I must say just how impressed I am with the service that I received. The customer service is exceptional! dealership, and I must say just how impressed I am with the service that I received. The customer service is exceptional! More
Great experience from scheduling to delivery! Ernesto Wilson was a great asset to the process. Courteous, helpful, and professional. He is the reason I’ll come back. Wilson was a great asset to the process. Courteous, helpful, and professional. He is the reason I’ll come back. More
Cameron was very courteous and responsive. The service to my vehicle was done in a timely manner. I was very pleased with my visit today. my vehicle was done in a timely manner. I was very pleased with my visit today. More
The BMW dealship at the Main Line in Nala Cynwyd is always a pleasure to deal with. In all the years I have been going there I have never been disappointed. Debbie Schmitt my service advisor I trust im always a pleasure to deal with. In all the years I have been going there I have never been disappointed. Debbie Schmitt my service advisor I trust implicitly. Me sales manager Peter Ryan has been great about getting us the right deal. I highly recommend this dealership More
The service at BMW of the main line was the best I've ever had! After nearly one year after purchasing my vehicle Tama I feel that they treat me just as good as they did when I was car shopping. I schedu ever had! After nearly one year after purchasing my vehicle Tama I feel that they treat me just as good as they did when I was car shopping. I scheduled my car for an oil change and while it was there I noticed it was out of inspection and out of registration. They took care of everything for me! Truly amazing people! More