
BMW of the Main Line
Bala Cynwyd, PA
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Debbie and her team did a fantastic job! I have been using Deb at BMW for many years. She and her team do an I credible job with prompt friendly and capable service. I could not be happier wi I have been using Deb at BMW for many years. She and her team do an I credible job with prompt friendly and capable service. I could not be happier with their oerformance More
Just like Family My BMW dealer & service team are the best! They didn't just put me in an awesome vehicle that I lov, I gained a new family! They call me by my name wi My BMW dealer & service team are the best! They didn't just put me in an awesome vehicle that I lov, I gained a new family! They call me by my name with friendly faces, and even give hugs! Although few, I enjoy service update time with my team! More
Disorganized My experience with BMW of the Main line service department has always been very positive. The purchase of my new car with them however was a differen My experience with BMW of the Main line service department has always been very positive. The purchase of my new car with them however was a different story. The night we were supposed to settle On the car was changed because certain personnel weren’t available I was given two hours notice. The day that we did settle on the car I was told to be there at 4 o’clock sharp I was not seen till 5 o’clock . After I was told my car was out front. There was no one there the keys were in the car I was told. Better communication and customer service would benefit them well. More
Great people My experience is always extremely professional, concise, timely and extremely polite. Everyone I have come in contact with has treated me with the upm My experience is always extremely professional, concise, timely and extremely polite. Everyone I have come in contact with has treated me with the upmost respect and consideration. I would recommend these people to everyone! Ernesto in the service department goes beyond excellence in his ability to handle customers. More
330i xdrive 2019 Superb service by KC Chan and his sales team. Very fair deal and pleased with the outcome. Top level experience from start to finish; treated like Superb service by KC Chan and his sales team. Very fair deal and pleased with the outcome. Top level experience from start to finish; treated like a valued customer. Thank you! More
X5 Purchase I was able to negotiate the entire deal over emails and was able to get a great price in an efficient manner. These two individuals are exceptional t I was able to negotiate the entire deal over emails and was able to get a great price in an efficient manner. These two individuals are exceptional to work with and are focused on providing the very best service. More
Excellent Service, Informative I first time there... service was and staff was friendly—even when customer asked the same question repeatedly, the staff was courteous and patient, a I first time there... service was and staff was friendly—even when customer asked the same question repeatedly, the staff was courteous and patient, and tone never changed— big thumbs up!!! More
New car experience Matt was very helpful and communicative during the car leasing experience - he went out of his way to make I was satisfied with all aspects of the pro Matt was very helpful and communicative during the car leasing experience - he went out of his way to make I was satisfied with all aspects of the process More
Best quickest service ever I needed brakes asap called on Friday afternoon had appointment Saturday morning didn’t hesitate to provide me with service. I arrived they told me ot I needed brakes asap called on Friday afternoon had appointment Saturday morning didn’t hesitate to provide me with service. I arrived they told me other issues I had with my car allowed me to choose what I wanted done and didn’t pressure me to do things I couldn’t afford at the time and didn’t judge. My car was done before noon which I truly appreciate stayed in contact quick service great 👍🏽 attention and attitude Ernesto my service agent found discount for me without me even asking I appreciate that I will always remain a BMW client just of the treatment and of course I love ?? my car which they wash and vacuum as a courtesy thanks BMW employees th best More
Always excellent, pleasant service Been with this great dealership for over 15 years and a number of BMWs. Terrific sales and service every time. They just replaced a windshield for our Been with this great dealership for over 15 years and a number of BMWs. Terrific sales and service every time. They just replaced a windshield for our 330xi sport wagon. Expertly done which is a must given the sensors and other high tech pieces involved. Was done at a fair price. Managed perfectly for me by Service Advisor, Debbie Schmidt. Thanks again Deb! More