BMW of the Main Line

Great team and service. Friendly, effective and communicative. Was easy to get my car inspected and be on my way. Everyone I interacted with was friendly and helpful. Thanks. Friendly, effective and communicative. Was easy to get my car inspected and be on my way. Everyone I interacted with was friendly and helpful. Thanks. More

Unethical Salesmen Main Line BMW salesmen are nothing but liars. You want honest professional salesmen go to Mt. Laurel BMW. They really know how to treat a customer wit Main Line BMW salesmen are nothing but liars. You want honest professional salesmen go to Mt. Laurel BMW. They really know how to treat a customer with respect and honesty. Service at Main Line is excellent, I wouldn’t hesitate to take my vehicle there. Honesty integrity and respect is surely lacking at BMW of the main Line. If you want dishonesty and being lied to and being told that the color of the car you want doesn’t exists and can’t be custom built then main Line is the place for you. Twice I have been lied to and disrespected at main line. They won’t get a third chance.. I would never go to main line BMW for sales and I would strongly advise people to go elsewhere when purchasing your BMW. Signed disappointed and disrespected customer. More

Prompt attentive service Always a good experience here- nice place to wait- attentive to customers. Only quibble and the basis for less than 5 stars on price is charging me $ Always a good experience here- nice place to wait- attentive to customers. Only quibble and the basis for less than 5 stars on price is charging me $10 for tire gauge caps which seems way over cost. More

Poor sales experience Not as knowledgeable or customer focused as I have experienced from other dealers or compared to other reviews for this dealership. Sales rep was not Not as knowledgeable or customer focused as I have experienced from other dealers or compared to other reviews for this dealership. Sales rep was not at all proactive - did not offer to show us key features of the car, such as the advanced sound system. When we asked basic questions about the car, he seemed to struggle with answers and gave us the run-around. When we questioned further, he exhibited frustration. More

My experience was close to excellent, loaner unpleasant!! Everyone I dealt with at BMW Mainline was professional, extremely helpful, and attentive towards me. I was more than satisfied with the treatment I re Everyone I dealt with at BMW Mainline was professional, extremely helpful, and attentive towards me. I was more than satisfied with the treatment I received! More

20.000 mile service and inspection BMW of the Makn Line is a top notch dealer. The check in and pre-apppintmemt check in serves as a good reminder of the time and date and time. Once at BMW of the Makn Line is a top notch dealer. The check in and pre-apppintmemt check in serves as a good reminder of the time and date and time. Once at the dealer, I was encourage to get a water or coffee or soft pretzel while i waited for my car. The waiting area was spacious with WiFi and a nearby restroom. My service specialist, Ernesto, checked me promptly and told me how long the service would take -about 45 minutes . As soon as I was seated, I received a text from Ernesto, reminding me if I needed anything during my wait to see him. fUpon checkout, I was provided with a copy of the work order More

Mainline BMW visit Great service- quick turnaround. Only issue that was an inconvenience was the courtesy car driver was unavailable to pick me up at my office. Dealersh Great service- quick turnaround. Only issue that was an inconvenience was the courtesy car driver was unavailable to pick me up at my office. Dealership offered to reimburse for the Uber car, nice touch More

Smoke from tailpipe. A very unusual and difficult problem to diagnose. I went to independent shop who could not fix and then gave me bad advice. I took vehicle to BMW of A very unusual and difficult problem to diagnose. I went to independent shop who could not fix and then gave me bad advice. I took vehicle to BMW of Mainline and worked with service representative Ernesto. He is extremely professional and knowledgeable. Problem took several days to figure out and in retrospect, only BMW could ever have fixed because they have access to proprietary service bulletins. Problem is solved. And no charge. More

It took 3.5 hrs for routine maintenance service I am not sure why it took 3.5 hr for routine maintenance. If it was going to be busy then apt time for 10am should have different based on requested s I am not sure why it took 3.5 hr for routine maintenance. If it was going to be busy then apt time for 10am should have different based on requested services. More

BMW Mainline I had an excellent experience coming in for routine service and state inspection . They were quick and efficient and in about an hour it was ready. I had an excellent experience coming in for routine service and state inspection . They were quick and efficient and in about an hour it was ready. Also a very nice waiting area. More