BMW of the Main Line

Service Car was in for a routine service. While there, I had them look for a noise that seemed odd. The kept the car and tested for a few days until they foun Car was in for a routine service. While there, I had them look for a noise that seemed odd. The kept the car and tested for a few days until they found the issue and fixed it. Everyone was really friendly and the process was easy. More

Excellent and efficient They made sure my car was taken in quickly and incredibly efficiently on a Monday. These guys are true professionals. They were even able to provide m They made sure my car was taken in quickly and incredibly efficiently on a Monday. These guys are true professionals. They were even able to provide me with a loaner without any notice. I don’t expect this if I don’t book ahead so that was a pleasant surprise. Thanks again guys. More

Service Great experience. On time and professional. These guys are always a pleasure to deal with. They performed additional services that were not yet due so Great experience. On time and professional. These guys are always a pleasure to deal with. They performed additional services that were not yet due so I did not have to come back in a few weeks. More

Everyone was very professional. I had a very positive experience with everyone associated with the service department. This Was my first visit to your service to the dealership. I w I had a very positive experience with everyone associated with the service department. This Was my first visit to your service to the dealership. I will be back for future service. More

Exceptional technical and customer service Bringing in a 2011 for inspection I learned there were additional and unexpected issues. Adam was able to secure a loaner in spite of the full waiting Bringing in a 2011 for inspection I learned there were additional and unexpected issues. Adam was able to secure a loaner in spite of the full waiting area. Although the repairs were more extensive than expected, all technical questions were well answered. More

Debbie is very knowledgeable and polite I have been going to BMW of the mainline over 20 years . They provide very good service I never have a problem with them. Whenever I take my car in fo I have been going to BMW of the mainline over 20 years . They provide very good service I never have a problem with them. Whenever I take my car in for service they always do a great job and provide me with a loaner and whenever I got my car back it is always clean and shiny looking just like a new car. They are great people to do business with. More

Outstanding Service Since becoming a member of the BMW family they have always treated me with respect and great customer service. Will gladly continue my business there. Since becoming a member of the BMW family they have always treated me with respect and great customer service. Will gladly continue my business there. My overall grade for the Main line is an A+. More

Best Dealership BMW of the Mainline is the gold stand of dealerships. Attentive, professional, personable, accommodating, fair pricing and always willing and able to BMW of the Mainline is the gold stand of dealerships. Attentive, professional, personable, accommodating, fair pricing and always willing and able to meet all needs. I wouldn’t use any other. More

Horrible Lease Return The loopholes encountered at this dealership proves absolute corruption corrupts absolutely. I purchased a special contract when signing for the lease The loopholes encountered at this dealership proves absolute corruption corrupts absolutely. I purchased a special contract when signing for the lease to cover all scratches to the vehicle along with tires. Guess what? I had to pay $600 for two tires because low treads are not covered and $100 for scratches to the bumper because scratches on the bumper are not covered. Don’t forget to pay the $350 to the bank for the lease return. I am sorry but the dealership never placed these loopholes in writing. They are about soaking more money out of a client. BMW is “the ultimate driving machine” but the personnel are just machines. No hearts and souls !!!!!!😡The only employees who treated me with compassion were Lou Whitener in Sales and Debbie Schmidt in Service. More

Buying a new car and trading in my old BMW Excellent from all points of view. Have had an excellent experiece with Bill Sampson in Service and KC Chan has been an outstanding salesman for both Excellent from all points of view. Have had an excellent experiece with Bill Sampson in Service and KC Chan has been an outstanding salesman for both my wife buying her car a few months ago and myself now. More