
BMW of the Main Line
Bala Cynwyd, PA
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Great Job Had an issue with my engine light coming on and my car stalling. They did a great job trouble shooting the problem and coming up with a solution. Al Had an issue with my engine light coming on and my car stalling. They did a great job trouble shooting the problem and coming up with a solution. Along the way they picked up something I had missed, that could have been dangerous: a spot on one if my front tires that had worn through to the next level if rubber. My service assistant was great to work with. He explained everything to me as well as what I needed to do and what could wait. More
Service and service Representative Here at Main Line they make sure you are taken care of from figuring out your car problems to making sure you have a loaner and or a way home if need Here at Main Line they make sure you are taken care of from figuring out your car problems to making sure you have a loaner and or a way home if need be. Our Service Representative was Adam Jensen and he was great he made sure he explained the process along with calling us back for questions. I recommend BMW at main Line More
sticker shock Labor charges beyond outrageous. Will not return. Question my brand loyalty. Keeping a bmw beyond original warranty a losing proposition Staff were Labor charges beyond outrageous. Will not return. Question my brand loyalty. Keeping a bmw beyond original warranty a losing proposition Staff were great and work apppears well done More
Honest and Integrity best describes BMW Mainline The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW! More
Great Service I had a problem with my radio and Debbie took a detailed explanation so the service attendant would know the exact problem. She kept me up to date wi I had a problem with my radio and Debbie took a detailed explanation so the service attendant would know the exact problem. She kept me up to date with the progress during the day. She was very attentive. More
Outstanding Service Debbie Schmitt is a terrific service advisor. If you have a question she will get the answer for you. She listens to her clients, advises the client Debbie Schmitt is a terrific service advisor. If you have a question she will get the answer for you. She listens to her clients, advises the client of the work that needs to be performed, keeps the client updated on the status of their vehicle and when the work is expected to be completed. I would be remiss if I didn't mention the car jockeys, specifically Eric and Claude. I had a question about an error message I received on the dashboard. They took care of the issue right away and even had my car rewashed. Just outstanding service all around. More
Always friendly and helpful The service representative is always friendly and helpful. The waiting area is clean and comfortable. The loaner cares are always very comforable. T The service representative is always friendly and helpful. The waiting area is clean and comfortable. The loaner cares are always very comforable. The waiting time is always minimal. More
Top notch dealership! My wife and I both just got cars and are extremely happy with our purchase. Everyone at the dealership was over the top with exceptional service makin My wife and I both just got cars and are extremely happy with our purchase. Everyone at the dealership was over the top with exceptional service making my wife and us feel right at home. Couldn’t of purchased a better car for a better price! More
BMW Main Line rules. Adam in service is the best. I have a 2018 X3 and really loved the car for the first 6 months. Had a few minor electrical issues and random messages p Adam in service is the best. I have a 2018 X3 and really loved the car for the first 6 months. Had a few minor electrical issues and random messages popping up that annoyed the sh*t outta me so I mentioned it during my routine oil change and maintenance. EVERYTHING got taken care of. Not to mention, they gave me a loaner car bc I needed to pick up my daughter (had no idea it would be more than an oil change) and when I brought it back, my car was waiting, clean, vacuumed and ready to go in front of the dealership. Now my husband wants the 430i loaner as our next car. The saga continues. BMW of the Main Line will have a customer for life. Thank you!! More
good Experience Billy took excellent care of me. I do t always have the best experience at this dealership however lately they’ve been doing very well with accommodat Billy took excellent care of me. I do t always have the best experience at this dealership however lately they’ve been doing very well with accommodating me and taking care of what needs to be done on my vehicle. More