BMW of the Main Line

Outstanding Service!!! From the start Mainline BMW service was attentive to my needs!!! Greg was extremely kind and respectful!!! Debbie from service went beyond her call From the start Mainline BMW service was attentive to my needs!!! Greg was extremely kind and respectful!!! Debbie from service went beyond her call of duty. She absolutely cares for her clients. She is an example every service representative should aspire to be!!! Thanks Debbie ???? More

Cheerful welcome for my first visit when I arrived. You know the old saying first impression... well my first impression by the greetings and assistance I received was great! The wait wasn’t long at all You know the old saying first impression... well my first impression by the greetings and assistance I received was great! The wait wasn’t long at all. But the greetings and handshake I received leaving left me with a good feeling and I hope that good feeling continues for the rest of my day! I’ll be back because I’ll need a oil change soon. Thanks again for making a first timer feel welcome! Don Fields More

Experience Knowledgeable and helpful staff. Great sales staff which have a goal to find the right car, not the most expensive. Impressed with the quick respons Knowledgeable and helpful staff. Great sales staff which have a goal to find the right car, not the most expensive. Impressed with the quick responses to all of my many questions. Great experience! More

Bad service experience Worked in rear view mirror. Didn’t fix it. The cover fell on my lap on the way home. Changed oil. Oil all over my car. Wiped out all my settings in th Worked in rear view mirror. Didn’t fix it. The cover fell on my lap on the way home. Changed oil. Oil all over my car. Wiped out all my settings in the car. More

Trade in new truck Great customer service great deals and warranty. Fast and effecient. I have been dealing with bmw since 2012 i am very please and will not be switchin Great customer service great deals and warranty. Fast and effecient. I have been dealing with bmw since 2012 i am very please and will not be switching. More

Very good. Covered all requests and repairs. Checked for any I brought the car in for routine check up. There were several small items that needed to be addressed as well. Everything was taken care of as profes I brought the car in for routine check up. There were several small items that needed to be addressed as well. Everything was taken care of as professionally as I expected. More

New lease I have been leasing cars from Mainline BMW for perhaps 15 years, maybe more. I think this is my third or fourth car with KC Chan who is great. He is a I have been leasing cars from Mainline BMW for perhaps 15 years, maybe more. I think this is my third or fourth car with KC Chan who is great. He is always prompt and responsive to my questions. I have always had a very positive experience with KC and it’s almost like seeing an old friend each time. I also go to Mainline BMW for service and find them to be equally responsive to any concerns that I’ve had in the past. More

Oustanding, customer-focused service... Outstanding, customer-focused service... It is a pleasure to deal with BMW Mainline - Ibrahim, Greg and Donovan are always very helpful and go out of Outstanding, customer-focused service... It is a pleasure to deal with BMW Mainline - Ibrahim, Greg and Donovan are always very helpful and go out of their way to be so. ????? More

Wheel Package and Alignment We plan to buy another new BMW. However after our experience yesterday we will not buy from Mainline BMW. With the purchase of my 5series in 2013 I pu We plan to buy another new BMW. However after our experience yesterday we will not buy from Mainline BMW. With the purchase of my 5series in 2013 I purchased a wheel package. Since my wheels were pulling I asked to again fix the rims and correct the alignment. I was told (1) my wheel package expired without notification. (2) and since my rims were causing the pull of the steering I should BUY new rims for $4000. (3) in the past I have had BMW fix up my rims for less than $1000. No other options were offered. (4) I was then told they wouldn’t check the alignment since I wouldn’t buy new rims. To jump to the conclusion that I need to spend $4000 was preposterous. Is BMW incenting your reps for upselling? More

Appreciate Level of Integrity Optimal level integrity is evident during every visit. Helpful suggestions and no gimmicks to have customers spend unnecessarily. All BMW dealers shou Optimal level integrity is evident during every visit. Helpful suggestions and no gimmicks to have customers spend unnecessarily. All BMW dealers should be trained by Bala Cynwyd' s team. More