
BMW of the Main Line
Bala Cynwyd, PA
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Amazing service. For a second I thought I was driving a $150,000 i8, because I was treated so nicely. They even asked if I had time to have the car washed. For a second I thought I was driving a $150,000 i8, because I was treated so nicely. They even asked if I had time to have the car washed. More
Great Experience at Main Line BMW Well I called about this car while in Florida for the winter. Saw it on line and I knew this was the car for me, actually was my dream car!! Spoke t Well I called about this car while in Florida for the winter. Saw it on line and I knew this was the car for me, actually was my dream car!! Spoke to KC Chan at Main Line BMW and the rest is history. KC was professional, not pushy, nice and always returned my phone calls/text messages/e-mails!! And most of all I love my 2015 BMWi x M Sport with many, many bells and whistles. Thank you to KC Chan😊 More
Service Today My service I receive @ BMW of the Mainline is always courteous and professional. My Service Advisor Debbie Schmitt is so accommodating and profes My service I receive @ BMW of the Mainline is always courteous and professional. My Service Advisor Debbie Schmitt is so accommodating and professional and demonstrates a genuine caring and supportive manner towards her customers. More
Peter Ryan Exceptional Sales Person Recently bought a used Infinity from Peter at BMW of the Main Line. I have known Peter since he worked at Acura in S. Jersey many years ago. We all kn Recently bought a used Infinity from Peter at BMW of the Main Line. I have known Peter since he worked at Acura in S. Jersey many years ago. We all know the joke about car salesman, but Peter is honest, forthright, and very personable which I why I have maintained a relationship with him for over twenty years. Bottom line he cares about his customer and will do whatever he can to help you with your purchase. Ask for Peter when you visit BMW of the main line, and you can not go wrong. More
Incompetence at it's best This dealership definitely needs improvement. I have never seen a place that doesn't call back and shows 0 interest in selling a car. If you want to w This dealership definitely needs improvement. I have never seen a place that doesn't call back and shows 0 interest in selling a car. If you want to waste your time make sure to ask for Peter Ryan. Typical used car salesman. Summary, if you feel like wasting your time, then this dealership is for you. More
Terrific Service Department and Bill Sampson is the best. I gave five stars because I find that every time I need service the department and work is terrific and Bill Sampson is the best. Bill makes sure you I gave five stars because I find that every time I need service the department and work is terrific and Bill Sampson is the best. Bill makes sure you know what needs to be done to your car and keeps you informed as the work is taking place. No need to worry because Bill is in charge. More
Great experience I brought my car for detailing and remote control battery replacement and service rep Mike was extremely helpful along the entire experience. Eager to I brought my car for detailing and remote control battery replacement and service rep Mike was extremely helpful along the entire experience. Eager to help and keeping me informed of the status every step of the way. Great customer service, top notch staff that see and treat clients as a valued customer and not just another source of revenues. More
TRANSFER CASE FALURE I called Bill Sampson my service advisor about a low speed driveline shudder in my '15 M235Xi (10k mi) which went away at 10mph. Bill told me to bring I called Bill Sampson my service advisor about a low speed driveline shudder in my '15 M235Xi (10k mi) which went away at 10mph. Bill told me to bring it over. I was sent out with Vic who felt the same problem. I left the car and was called the next day by Bill who said that my AWD transfer case had failed. They installed the new case under warranty and all seems to be OK. Thanks Bill,Vic and the service department at Main Line BMW. More
Low-Pressure, Very Helpful, Great Salesperson (Lou Whitener) This rating has everything to do with the quality of our salesperson, Lou Whitener. She is outstanding!!! We were looking at a CPO 2016 328i Sedan wit This rating has everything to do with the quality of our salesperson, Lou Whitener. She is outstanding!!! We were looking at a CPO 2016 328i Sedan with X-Drive and had a trade-in. Lou handed the process in a very professional yet very friendly manner when it came to informing us about every aspect of the car and the pricing. We had a bit of a struggle agreeing on the trade-in value of my car, but we got that ironed-out after she allowed us to speak with the person who handles such matters (Lou doesn't value the trade-ins herself). The deal we reached was very fair from all perspectives, and Lou made sure everything was ready for us on delivery day. Upon taking delivery, the car was fully detailed and in pristine condition (just as promised), and Lou then gave us a one-hour explanation of the car's features that was as thorough as what we would have received from one of the BMW Geniuses. Lou even checked-in on us a few days later to see how things were going with the car after delivery, and again offered up her own time to help us understand any of the inner workings of the iDrive system. She is an outstanding salesperson and I give her my highest possible recommendation in terms of her integrity, product knowledge, and interpersonal skills. She knows BMWs extensively, she's great with people, and she will deliver everything she promises her clients. Great job!!! More
JOE SEROCK - ULTIMATE SCAM ARTIST Joe Serock, GM is deleting negative comments on posts. They scammed me after buying 2 premium cars in 2 years and have made multiple referrals. NOW th Joe Serock, GM is deleting negative comments on posts. They scammed me after buying 2 premium cars in 2 years and have made multiple referrals. NOW they get negative feedback and they delete it. BEWARE. Check yelp + google reviews in the next day for uploads of email correspondence. Already in contact with MINI corporate and they are shocked More