
BMW of the Main Line
Bala Cynwyd, PA
Filter Reviews by Keyword
By Type
Showing 876 reviews
After having a terrible experience at another BMW dealership, we were more than pleasantly surprised at the service we received from BMW Main Line. As soon as we walked in, we realized we made a bet dealership, we were more than pleasantly surprised at the service we received from BMW Main Line. As soon as we walked in, we realized we made a better decision coming. Everyone was very friendly and offered us beverages as soon as we walked in. We met with Richard, who was fantastic. My fiancé told him what he was looking for and Richard went straight to work to find a vehicle. Once he found some, we test drove and decided to buy the car. He also explained the warranty in full. When it came to negotiating, Richard worked with us and did whatever he could to meet us at our price point. After we purchased the car, Richard came out and explained every single detail of the car and showed us how to use it. He told us we could contact him with any questions whenever, and I believe him. Richard was the best car salesman I ever dealt with, and I would absolutely consider buying another car from him and this dealership. More
Worked with Kerry for my last lease, then I went ahead and bought new after handing it in. He was always very accessible by email and worked on the price (as well as can be expected, it's a BMW after all! and bought new after handing it in. He was always very accessible by email and worked on the price (as well as can be expected, it's a BMW after all!). I'd definitely recommend Kerry if you're looking to buy or lease a new BMW. More
This is my third car with Marcy and BMW of the Main line! I can't say enough good things about Marcy, she has always taken care of me and my family! I truely great and painless buying experience. I can't say enough good things about Marcy, she has always taken care of me and my family! I truely great and painless buying experience. More
This is the second car I bout from Marcy, she is the best! Painless process! She had a few models ready for us to look at when we got to the dealership and they were all what we asked for. Great exper best! Painless process! She had a few models ready for us to look at when we got to the dealership and they were all what we asked for. Great experience and I can't wait to get another car from her! More
Tony L from Main Line BMW, went above and beyond in making my wife's Christmas Gift Come True, In Getting Her Dream Vehicle! The only thing we have to do is to follow with Main Line to get our new ve making my wife's Christmas Gift Come True, In Getting Her Dream Vehicle! The only thing we have to do is to follow with Main Line to get our new vehicle re-cleaned, and also the model is missing a few options which we were advised by our SUPERB USED CAR SALESMAN, Chris T. B. that they were installed, However, Tony L. was contacted and he related that he was going personally handle the entire matter! FYI, my wife and posted a photo of her BMW with the red ribbon on our Facebook page and we are sending everyone we know to BMW Main Line! Once Again Great Job BMW , Tony, Chris T.B., & Frank M. From Main Line! Sincerely, The Bonilla Family! More
After having a bad experience at another local dealership, we went to BMW of the Main Line in the hopes we'd receive better customer service and more straight forward information. It was above and dealership, we went to BMW of the Main Line in the hopes we'd receive better customer service and more straight forward information. It was above and beyond our expectations. Frank Muto and Kerry Simmons were helpful, knowledgeable and a pleasure to work with. We have recommended this dealership to friends and family - and would definitely do business with them again in the future. More
Jeff and his team were awesome. I have dealt with many dealerships in my life. They are the most transparent and straightforward dealership. Jeff was very knowledgeable and courteous to give all the optio dealerships in my life. They are the most transparent and straightforward dealership. Jeff was very knowledgeable and courteous to give all the options without pushing/influencing. Hard to find client adviser/managers like him. Made a deal for the 3 series and extremely happy. Will visit them again for next purchase and refer friends and family. More
I actually had an enjoyable time purchasing my vehicle. Kerry was extremely helpful and went above and beyond the call of duty. He was easy to deal with and had my best interest in mind. I would definitel Kerry was extremely helpful and went above and beyond the call of duty. He was easy to deal with and had my best interest in mind. I would definitely recommend Kerry if you are looking to purchase a car from BMW of the MainLine. More
This was our second BMW from BMW of the Main Line and also our second time working with Kerry Simmons. We got exactly the car we wanted and the entire process from the initial test drive through the pape also our second time working with Kerry Simmons. We got exactly the car we wanted and the entire process from the initial test drive through the paperwork to driving off with the car was more pleasant than any experience I've ever had with another dealer. We'll definitely be returning to Kerry and BMW of the Main Line in the future. More
Many years ago, I had a bad experience at this dealership, so I leased a 325i from another dealership. I came here to compare prices because a family member had recently purchased a 2011 328XI. dealership, so I leased a 325i from another dealership. I came here to compare prices because a family member had recently purchased a 2011 328XI. I first met Kerry Simmons in the fall of 2010 when I came to the dealership to lease a 328XI. I had a list of possible options which I wanted and Kerry was very helpful. As it turned out, it was more advantageous to order the car since I wanted certain options and he worked closely with me to get the lowest price. As the car was being built, he kept in touch with me about it's progress. After the car arrived, we spent a least 3 sessions going over all the features on the car. Needless to say, this model was considerably different than my 1987 325i. He was always willing to schedule time with me and I phoned him on numerous occasions to ask questions about the different features both at work and on his cell phone. As the time progressed and my car came in for service, I would make it a point to stop in and speak with him about the new models and different features. He was always very knowledgeable about the cars, regardless of which model I wanted to speak about. As it was nearing the time for my lease expiration, we explored the best option (buyout or lease) and I decided to order a new 328XI. Again after it's arrival last month, we spent several sessions (over 2 hours) going over all the features as this car had more options than my previous one. He has also kept in touch with me by phone and email to check with me if I had further questions. I have always found Kerry to be knowledgeable and dependable and have freely recommended him to many of my friends. Our relationship over the last years has grown into a friendship rather than a client/salesman relationship. I can recommend Kerry and the entire sales and service staff without reservation. More