BMW of the Main Line

Bait & Switch Made a first-time appointment for service for my Mini. Received an online confirmation with an immediate email confirming the date/time of appointment Made a first-time appointment for service for my Mini. Received an online confirmation with an immediate email confirming the date/time of appointment (7 days into the future) and a confirming statement that I'd have a loaner for the day of service. The day before the service date, I received a reminder of my appointment for the following day but discretely within the email was a statement that they "exceeded available loaners" and I'd have to, instead, rent a vehicle for the day. From my perspective, this is an early indicator of their business culture. If they're willing to play this kind of game with a new (or at least potential) customer, I'd rather go elsewhere - which I did. I think that I probably got off easy. More

Great Service I had a very bad experience with another BMW dealer and came to BMW of the Main Line. I was well received and the service was outstanding. These peo I had a very bad experience with another BMW dealer and came to BMW of the Main Line. I was well received and the service was outstanding. These people know service, whereas the other BMW dealer (BMW of Devon) was awful. More

Wow Experience It was a pleasure working with Lou during our search for a new car. From the moment she greeted us I knew she was going to be a great sales rep. Her It was a pleasure working with Lou during our search for a new car. From the moment she greeted us I knew she was going to be a great sales rep. Her knowledge of BMW products and services is topnotch. I want to thank her for being awesome and we will be back to do more business with her. More

Kerry was a great representative of the dealership. He promptly responded to my initial internet inquiry. Kerry was friendly, knowledgable, and a pleasure to work with. I would reccommend both the deale promptly responded to my initial internet inquiry. Kerry was friendly, knowledgable, and a pleasure to work with. I would reccommend both the dealership and Kerry. More

After having a terrible experience at another BMW dealership, we were more than pleasantly surprised at the service we received from BMW Main Line. As soon as we walked in, we realized we made a bet dealership, we were more than pleasantly surprised at the service we received from BMW Main Line. As soon as we walked in, we realized we made a better decision coming. Everyone was very friendly and offered us beverages as soon as we walked in. We met with Richard, who was fantastic. My fiancé told him what he was looking for and Richard went straight to work to find a vehicle. Once he found some, we test drove and decided to buy the car. He also explained the warranty in full. When it came to negotiating, Richard worked with us and did whatever he could to meet us at our price point. After we purchased the car, Richard came out and explained every single detail of the car and showed us how to use it. He told us we could contact him with any questions whenever, and I believe him. Richard was the best car salesman I ever dealt with, and I would absolutely consider buying another car from him and this dealership. More

Worked with Kerry for my last lease, then I went ahead and bought new after handing it in. He was always very accessible by email and worked on the price (as well as can be expected, it's a BMW after all! and bought new after handing it in. He was always very accessible by email and worked on the price (as well as can be expected, it's a BMW after all!). I'd definitely recommend Kerry if you're looking to buy or lease a new BMW. More

This is my third car with Marcy and BMW of the Main line! I can't say enough good things about Marcy, she has always taken care of me and my family! I truely great and painless buying experience. I can't say enough good things about Marcy, she has always taken care of me and my family! I truely great and painless buying experience. More

This is the second car I bout from Marcy, she is the best! Painless process! She had a few models ready for us to look at when we got to the dealership and they were all what we asked for. Great exper best! Painless process! She had a few models ready for us to look at when we got to the dealership and they were all what we asked for. Great experience and I can't wait to get another car from her! More

Tony L from Main Line BMW, went above and beyond in making my wife's Christmas Gift Come True, In Getting Her Dream Vehicle! The only thing we have to do is to follow with Main Line to get our new ve making my wife's Christmas Gift Come True, In Getting Her Dream Vehicle! The only thing we have to do is to follow with Main Line to get our new vehicle re-cleaned, and also the model is missing a few options which we were advised by our SUPERB USED CAR SALESMAN, Chris T. B. that they were installed, However, Tony L. was contacted and he related that he was going personally handle the entire matter! FYI, my wife and posted a photo of her BMW with the red ribbon on our Facebook page and we are sending everyone we know to BMW Main Line! Once Again Great Job BMW , Tony, Chris T.B., & Frank M. From Main Line! Sincerely, The Bonilla Family! More

After having a bad experience at another local dealership, we went to BMW of the Main Line in the hopes we'd receive better customer service and more straight forward information. It was above and dealership, we went to BMW of the Main Line in the hopes we'd receive better customer service and more straight forward information. It was above and beyond our expectations. Frank Muto and Kerry Simmons were helpful, knowledgeable and a pleasure to work with. We have recommended this dealership to friends and family - and would definitely do business with them again in the future. More