
BMW of the Main Line
Bala Cynwyd, PA
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Had a great experience with these guys. I knew exactly what I wanted and we worked together to nail down the car on the lot that would meet my needs. Made the decision, signed a few papers, and scheduled what I wanted and we worked together to nail down the car on the lot that would meet my needs. Made the decision, signed a few papers, and scheduled a time to come back later to pick it up. The whole process, from selection, to paperwork, to presentation, was flawless. Would definitely recommend this dealership to others. More
My experience at BMW of the Main Line was wonderful. Everyone there was professional, friendly and made buying a new car a fun and exciting time. Kerry Simmons was a fabulous salesman, he was there for Everyone there was professional, friendly and made buying a new car a fun and exciting time. Kerry Simmons was a fabulous salesman, he was there for us throughout the entire process and since my car was ordered and took about 5 weeks or so to come in, he called us periodically with updates on just where the car was at each point, which I thought was above and beyond. Frank Muto was terrific, he explained every detail of the sale and what I was signing. He described everything is such detail and made the entire process a pleasant experience. Both representatives went out of their way to treat us like friends and not just another sale. Gifts galore on the pick-up day. A spectacular dealership and I highly recommend buying your next car from BMW of the Main Line. I bought an X1 and I LOVE IT!!!! More
Kerry clearly knows his stuff and was very helpful both in teaching me about the car and my options, and in guiding me through the process (as a first time leaser rather than buying, and first time with a in teaching me about the car and my options, and in guiding me through the process (as a first time leaser rather than buying, and first time with a BMW). We spent a good hour going over over all the bells and whistles on the car -- and this was AFTER I had bought it. More
KC CHAN IS A HUMBLE MAN, THIS IS WHAT MAKE A GOOD SALESMAN.KC CHAN IS FULL BMW INFORMATION.HE IS COMPASSIONATE,NO PURSURE FROM THIS SALESMAN AT ALL. SALESMAN.KC CHAN IS FULL BMW INFORMATION.HE IS COMPASSIONATE,NO PURSURE FROM THIS SALESMAN AT ALL. More
This was our first time at a BMW dealership and it was such a smooth process which I loved. I am glad we went to this dealership.. Bruce was great ! He was very professional, attentive, and responsive to such a smooth process which I loved. I am glad we went to this dealership.. Bruce was great ! He was very professional, attentive, and responsive to our needs. He was very genuine and addressed us as if we were one of his friends.The experience was great and so was the service. I am very happy with how everything turned out and I look forward to going back for more business. More
I had a very positive experience with BMW of the Main Line, and especially working with Richard Fernandes. I traveled from the Washington, DC area to buy a new car, and would absolutely do it again. Rich Line, and especially working with Richard Fernandes. I traveled from the Washington, DC area to buy a new car, and would absolutely do it again. Richard was supremely helpful, informative, and genuine. I would recommend Richard to my friends and family. More
This is why, I give them a "great" rating. My This is why, I give them a "great" rating. My salesperson, Marcy Rusoff really went above and beyond to find the car I wanted, in the price range als This is why, I give them a "great" rating. My salesperson, Marcy Rusoff really went above and beyond to find the car I wanted, in the price range also. She then found my husband a great car, and worked an amazing deal for him. She is so calm and wonderful to work with. This is my 3rd and my husband's first car from this dealership. The service is wonderful, the techs listen to you, the whole experience is great! I have recommended them to lots of people! Diane Feinberg More
Jeff was wonderful! He was very knowledgeable and great at following up to let us know about new cars that would work for us. He helped us find the perfect new X3 while be very patient and kind to our 16 at following up to let us know about new cars that would work for us. He helped us find the perfect new X3 while be very patient and kind to our 16 month old :) Thanks again Jeff! More
I Just bought a BMW X6 from BMW of the Main Line; my overall experience was very good, but what made it outstanding was Kerry Simmons. There are three primary characteristics that Kerry encompasses whi overall experience was very good, but what made it outstanding was Kerry Simmons. There are three primary characteristics that Kerry encompasses which, I believe are key to any successful and prudent business relationship, but even more, offer a firm bedrock of which to grow on that relationship in years to come. First, Kerry is very...I mean VERY KNOWLEDGABLE: Upon my arrival at the dealership, Kerry reviewed every intricate detail of the X6 as though he was reciting his thesis for a PhD. His comprehensive understanding is unmatched & while all of the features and gadgets on the X6 can be overwhelming to learn in one sitting, but parenthetically FUN, of course, Kerry was able to balance brevity with punctiliousness. He didn't miss a beat....not once. Second, Kerry is HONEST: In my experiences with Kerry, he has given me no reason to second guess his motives or his information. Kerry 100% calls it how he sees it; his honesty and up front nature gives him an edge that keeps him ahead of his peers AND even more importantly, provides the customer a sense of trust that in business and in life, is something to be proud of. Finally, Kerry is COMMITTED to the customer: Hands down Kerry's commitment is inimitable. He is by far the most committed and invested person I have ever dealt with in the auto industry. On the day that I was 'making the deal', so to speak, there could have been a small "bump" in the road that perhaps would have changed my outlook on the overall experience. Notwithstanding this fact, Kerry stepped up to the plate and took a strong initiative on my behalf so as to ensure my experience was nothing but top notch. In a moment Kerry, showed great CHARACTER AND RESILIENCE; he found a solution in the best interest of his client (me!) and followed through with everything that I wanted and could have ever expected. Overall, I rate Kerry Simmons a 100%, A++. He has proved to me to be the best of the best in not only his knowledge and expertise as a representative of BMW, but even more importantly, in his character and integrity as a person. More
I just purchased my third BMW, and I must say how impressed I was with the attentiveness of all of the individuals that assisted me at Main Line in this process, from the very first phone call to th impressed I was with the attentiveness of all of the individuals that assisted me at Main Line in this process, from the very first phone call to the final paperwork. I am truly great full to Kerry Simmons who was a wealth of information. I felt guided by him not pressured. I must also commend Frank Guto, the Financial Manager who methodically walked me through the financial end. His attention to detail instilled a sense of confidence, something important when someone is dealing with your money. I found them including Jesse (sorry don't know his last name) who helped with my trade- in, to be extremely professional, with a personal touch. Thank you to all, T Gara More