
BMW of the Main Line
Bala Cynwyd, PA
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The level of service offered, and the attention to detail during the entire process from selecting a vehicle to delivery was excellent. Overall, it was a very pleasant experience, with no surprises. during the entire process from selecting a vehicle to delivery was excellent. Overall, it was a very pleasant experience, with no surprises. More
I live in Southern NJ and leased my 328I convertible from Main Line BMW. They even delivered my car to my home in Sea Isle City. Jeff Downing was extremely helpful and most professional throughout the whole Main Line BMW. They even delivered my car to my home in Sea Isle City. Jeff Downing was extremely helpful and most professional throughout the whole process. Would definitely recommend. Thank you. More
Lou Whitener made purchasing my first car not only less daunting, but actually enjoyable. She didn’t talk down to me, and she didn’t question my ability to pay for the X1. She took me seriously from the daunting, but actually enjoyable. She didn’t talk down to me, and she didn’t question my ability to pay for the X1. She took me seriously from the first day I met her, and was incredibly professional. As a single female in my early 30s, I was typically either ignored or not given a price quote (Devon Hill BMW), and at one (non-BMW) dealership, the first thing shown to me was where the cup holders were - as if nothing else about the vehicle mattered. Lou’s client service was excellent, and I am so thankful that I ended up with her. For example, Lou was on vacation while we were discussing the price, and even then she still responded to my emails and calls, and put me in touch with Tony Lukanski, her manager, to continue the process so I wouldn’t have to wait until she returned. Lou kept every promise she made, and was responsive to my onslaught of inquiries (there were a lot given that this was my first time going through the process on my own). I ended up financing a portion of the purchase price and had the opportunity to work with Frank Muto, the BMW Financing on-site person. He was efficient, and extremely organized, which was a stark contrast from my previous leasing experience at BMW of Westchester (in White Plains, NY) where I was just handed a stack of different sized paperwork. Frank provided folders (it is amazing what an impact that this no-brainer small gesture can have) and explained every piece of paper given to me. Overall, I was very impressed with the team of people that I worked with at BMW of the Main Line, and I would highly recommend them. Please ask for Lou if you’re interested in a new vehicle and Frank if you’re working with BMW Financial Services. More
Working BMW of the Main Line was the easiest car buying process I've ever experienced, and the 335i I bought from is the 9th car I've owned, so I've got a little bit of car buying experience! Easy, helpful process I've ever experienced, and the 335i I bought from is the 9th car I've owned, so I've got a little bit of car buying experience! Easy, helpful, friendly, knowledgeable. More
I drove from Connecticut to buy a Certified BMW 335i Convertible. The car was as advertised and all went well. I had a problem with the rear wheels and they worked with me to resolve the issue to my sat Convertible. The car was as advertised and all went well. I had a problem with the rear wheels and they worked with me to resolve the issue to my satisfaction. Kerry Simmons was great to work with; very professional and all around good guy. More
After an unpleasant experience at my Acura dealer, I returned to BMW of the Main Line, where I had last purchased a car in 1997. The best thing is that Steve Vlasses is still in sales. Steve is the cons returned to BMW of the Main Line, where I had last purchased a car in 1997. The best thing is that Steve Vlasses is still in sales. Steve is the consummate professional. He not only knows his product, but he is a walking encyclopedia of sports car history. A pleasant and efficient experience from start to finish. More
I had an excellcent experience with BMW of the Main Line and Kerry Simmons over an extented period of time (6 months). When I was ready to buy, he helped me terminate the lease on my existing car (not a BM and Kerry Simmons over an extented period of time (6 months). When I was ready to buy, he helped me terminate the lease on my existing car (not a BMW) and found us the car we were looking for. On closing, Frank was efficient and friendly. Overall, a very good experience. More
Jeff had me in my new car and out the door as quickly as possible . I would recommend this dealership and sales force for that perk alone. Thanks again for a great car buying experience. possible . I would recommend this dealership and sales force for that perk alone. Thanks again for a great car buying experience. More
Marcy and the entire team at BMW of the Mainline are excellent. They are forthright and courteous, and each and every question I had regarding my purchase was fully addressed. I heartily recommend the excellent. They are forthright and courteous, and each and every question I had regarding my purchase was fully addressed. I heartily recommend them. More
My initial decision to choose this dealership for my business was because they offered the most competitive price of all the dealerships I checked within my local 100 mile location radius. Their servic business was because they offered the most competitive price of all the dealerships I checked within my local 100 mile location radius. Their service was great up to and through the point of sale, but even more impressive, their customer service was fantastic after the sale had been completed, and even after my new car had been fully delivered and finalized. They were easy to work with, polite, welcome, and very well informed. I will be referring friends and colleagues to them in the future whenever I get the chance. More