
BMW of the Main Line
Bala Cynwyd, PA
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I couldn't be happier with my experience at Main Line BMW. Tony Lukanski was always available to address questions, concerns, and my obsessions with little details. When I say always, I mean ALWAYS. H BMW. Tony Lukanski was always available to address questions, concerns, and my obsessions with little details. When I say always, I mean ALWAYS. He answered every call, responded to every voice mail and email. He went out of his way time and again to see to it that I was and am genuinely happy. Although there were none yet in the showroom or on the lot, Tony brought in a very hard to obtain (at this time of year), fully equipped 2013 335ix M Sport that virtually matched what I would have ordered online, and would have had to wait at least two months to get. Tony went outside the call of duty - helping me sell back tires from my previous vehicle, and applying it to my down money. He even arranged for me to borrow his X-5 demo, so I could move my daughter with all her endless stuff out to Penn State. KC Chan is a true professional in every respect. He is patient, personable, and extremely knowledgeable. Went it came time to deliver my new 335, he took me through every aspect of the car, spending his time - time he could have used selling - making sure I knew everything there is to know about my new car. He was on top of every detail connected with my purchase. I thoroughly enjoyed my time with him. I will gladly recommend KC and Tony to anyone I know in the BMW market. More
By far the best buying experience EVER! He was professional, patient, knowledgeable, and fair. I am recently divorced and was going to be buying a car on my own for the first time. Needless to say professional, patient, knowledgeable, and fair. I am recently divorced and was going to be buying a car on my own for the first time. Needless to say I was a bit intimidated and worried about being taken advantage of by a salesman. Ibrahim was so courteous and cognicent of my fears and trepidation. The car is my dream car and he made this a dream buying process. I had so many questions and he walked me through them all. Its been a week since I left and I called him AGAIN with some more questions and he asked me to come in at my convenience so he could go over the vehicle with me again. I can not say enough good things about this gentleman. And that is what he truly is, a GENTLEMAN. More
I just received a "1st anniversary" card for my BMW 750 Li... I have to say that I love my car as much today as the day I drove it out of the showroom at BMW of the Main Line. My experience with BMW 750 Li... I have to say that I love my car as much today as the day I drove it out of the showroom at BMW of the Main Line. My experience with Chris Blazer in purchasing my car was a great experience & so much easier than I expected everything to go. Not only did Chris over-see every aspect of my purchase to make sure that it went smoothly, but he also made sure he was available for the common questions & issues related to purchasing & operating a new car. I would truly give my experience with Chris Blazer & BMW of the Main Line a "10", even though it's based on a scale of 1 - 5! I also have to mention Mike Pracht in the service dept since he has made my experience there just as seemless & easy! Whenever I see Chris & Mike at BMW, they will typically complain that they haven't seen me in awhile. My response has always been the same, "It's not my fault that you make such a good car"!!! I look forward to celebrating many more "happy anniversaries" with my BMW & the staff at BMW of the Main Line! More
It was a pleasure to work with Chris. He couldn't do enough for us and made the deal go smoothly. I would recommend Chris Blazer at BMW of the Mainline to anyone interested in a BMW. enough for us and made the deal go smoothly. I would recommend Chris Blazer at BMW of the Mainline to anyone interested in a BMW. More
As this is my second BMW, I was fairly familiar with the process and the funcitonality of the dealership. However, this experience was by far superior than any other car buying experience I have ever had. process and the funcitonality of the dealership. However, this experience was by far superior than any other car buying experience I have ever had. Kerry was a very informative salesman and kept me up to date via email and phone thoughout the process. He thorough in his knowlege of the car which was evident the day I got the car. I thought I knew the car as this was the same series, color, with most of the same options other than a navigation system. I however was blown away not only witht he interior and styling, but the car is way better than the prior model. It drives great, the bluetooth was easy to use, the radio is amazing, and the overall experience was better than I expected. I cont my experience with thies dealership not only due to the car, but also the great service and expertise by the staff. for anyone reading this, this was a great experience and highly reccommend. More
Kerry was great to work with. I hadn't started the day planning to buy a new car. But, when my thirteen year old 323 needed > $4500 of repairs to pass state inspection, the time had come. Over the phone planning to buy a new car. But, when my thirteen year old 323 needed > $4500 of repairs to pass state inspection, the time had come. Over the phone, Kerry was willing and able to give me the preliminary information/education I needed to make the best decision about which car and what features our family needed. Other dealerships insisted that I come to the showroom which I just didn't have the time for. I appreciated his patience (I'm not terribly auto-literate!) and the fact that there was absolutely no pressure. He never talked down to me. He treated my questions respectfully and went out of his way to accomodate my schedule. I was juggling my 3 month old during the visit for the test drive and he was really gracious about the fact that I was distracted and offerred to meet again as needed to review any of the operating information or BMW technology. When we went to pick the car up, Kerry had loaded one of his family's Baby Einstein CD onto the car's hard drive as a gift to my little one! Nice touch. Kerry Simmons is knowledgable about the cars, insightful about what works for his clients and strikes a great balance between relaxed and responsive. More
This was my second lease purchase at Main Line and both times I have dealt with Peter Ryan. I have found Peter to be honest, flexible in meeting my schedule and I have been very happy with each sale. times I have dealt with Peter Ryan. I have found Peter to be honest, flexible in meeting my schedule and I have been very happy with each sale. More
I recently leased my second BMW through Main Line. Bill has been my service advisor for about 3 years. I have always found him to be honest, courteous, knowledgeable and ready to go the extra mile for his has been my service advisor for about 3 years. I have always found him to be honest, courteous, knowledgeable and ready to go the extra mile for his and the dealerships customers. All service over the years has been done in a timely manner and all work was performed perfectly and explained to me. More
Was looking for CPO 5 series. Found specific car on Cars.com. Had a clean 2007 3series to trade. Was greeted by Peter and he set me up with a test drive within 5 minutes. While out, SM took my trade Cars.com. Had a clean 2007 3series to trade. Was greeted by Peter and he set me up with a test drive within 5 minutes. While out, SM took my trade-in for a drive. By the time we returned, we immediately were able to got down to work in figuring out the final price. They offered a fair trade-in value and tweaked the overall pricing to where all of us were satisfied. Peter got through the paperwork with ease and followed through with texts to my phone as follow-up on some items that we discussed during the test drive. Overall, a very pleasant experience in what - sometimes - can be a grueling process. Followup by Peter continues to be extraordinary. More
The services and professionalism is beyond any experiences I have had in the past. They are all genuine car people and seem to pass that on to their customers. experiences I have had in the past. They are all genuine car people and seem to pass that on to their customers. More