
BMW of the Main Line
Bala Cynwyd, PA
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As this is my second BMW, I was fairly familiar with the process and the funcitonality of the dealership. However, this experience was by far superior than any other car buying experience I have ever had. process and the funcitonality of the dealership. However, this experience was by far superior than any other car buying experience I have ever had. Kerry was a very informative salesman and kept me up to date via email and phone thoughout the process. He thorough in his knowlege of the car which was evident the day I got the car. I thought I knew the car as this was the same series, color, with most of the same options other than a navigation system. I however was blown away not only witht he interior and styling, but the car is way better than the prior model. It drives great, the bluetooth was easy to use, the radio is amazing, and the overall experience was better than I expected. I cont my experience with thies dealership not only due to the car, but also the great service and expertise by the staff. for anyone reading this, this was a great experience and highly reccommend. More
Kerry was great to work with. I hadn't started the day planning to buy a new car. But, when my thirteen year old 323 needed > $4500 of repairs to pass state inspection, the time had come. Over the phone planning to buy a new car. But, when my thirteen year old 323 needed > $4500 of repairs to pass state inspection, the time had come. Over the phone, Kerry was willing and able to give me the preliminary information/education I needed to make the best decision about which car and what features our family needed. Other dealerships insisted that I come to the showroom which I just didn't have the time for. I appreciated his patience (I'm not terribly auto-literate!) and the fact that there was absolutely no pressure. He never talked down to me. He treated my questions respectfully and went out of his way to accomodate my schedule. I was juggling my 3 month old during the visit for the test drive and he was really gracious about the fact that I was distracted and offerred to meet again as needed to review any of the operating information or BMW technology. When we went to pick the car up, Kerry had loaded one of his family's Baby Einstein CD onto the car's hard drive as a gift to my little one! Nice touch. Kerry Simmons is knowledgable about the cars, insightful about what works for his clients and strikes a great balance between relaxed and responsive. More
This was my second lease purchase at Main Line and both times I have dealt with Peter Ryan. I have found Peter to be honest, flexible in meeting my schedule and I have been very happy with each sale. times I have dealt with Peter Ryan. I have found Peter to be honest, flexible in meeting my schedule and I have been very happy with each sale. More
I recently leased my second BMW through Main Line. Bill has been my service advisor for about 3 years. I have always found him to be honest, courteous, knowledgeable and ready to go the extra mile for his has been my service advisor for about 3 years. I have always found him to be honest, courteous, knowledgeable and ready to go the extra mile for his and the dealerships customers. All service over the years has been done in a timely manner and all work was performed perfectly and explained to me. More
Was looking for CPO 5 series. Found specific car on Cars.com. Had a clean 2007 3series to trade. Was greeted by Peter and he set me up with a test drive within 5 minutes. While out, SM took my trade Cars.com. Had a clean 2007 3series to trade. Was greeted by Peter and he set me up with a test drive within 5 minutes. While out, SM took my trade-in for a drive. By the time we returned, we immediately were able to got down to work in figuring out the final price. They offered a fair trade-in value and tweaked the overall pricing to where all of us were satisfied. Peter got through the paperwork with ease and followed through with texts to my phone as follow-up on some items that we discussed during the test drive. Overall, a very pleasant experience in what - sometimes - can be a grueling process. Followup by Peter continues to be extraordinary. More
The services and professionalism is beyond any experiences I have had in the past. They are all genuine car people and seem to pass that on to their customers. experiences I have had in the past. They are all genuine car people and seem to pass that on to their customers. More
KC is a wonderful sales person in every sense.....have recommended him to many friends and all are as happy as I am. Ed Hill is terrific and always helpfulat the service department! Frank made it easy t recommended him to many friends and all are as happy as I am. Ed Hill is terrific and always helpfulat the service department! Frank made it easy to have all the paperwork done for my lease! More
I have owned a lot of cars over the years. This is the third car I've purchased from Marcy Rusoff. She is by far, the best salesperson I have every had the pleasure of dealing with! I highly recommend h third car I've purchased from Marcy Rusoff. She is by far, the best salesperson I have every had the pleasure of dealing with! I highly recommend her. More
BMW of Mainline is awesome! This was the second time my husband and I have leased a car there and we wouldn't go anywhere else. Kerry Simmons was our sales person and he was fantastic. He listened to wha husband and I have leased a car there and we wouldn't go anywhere else. Kerry Simmons was our sales person and he was fantastic. He listened to what we wanted and found us the perfect car in our budget. He was always available to us when we had questions or wanted to stop in to discuss options. The other staff at the dealership were very nice. The process was simple, fast, and well organized. We had a great experience and are thankful to everyone at BMW Mainline, especially Kerry. More
I am giving this review because Lou Whitener went above and beyond to help me purchase the exact car that i wanted. I purchased a brand new 2012 bmw 750li xdrive . Also, she worked me with me on obtaining and beyond to help me purchase the exact car that i wanted. I purchased a brand new 2012 bmw 750li xdrive . Also, she worked me with me on obtaining a great financial deal. i would recommend Lou and this dealership to anyone that is looking to purchase a BMW. More