BMW of the Main Line

KC is a wonderful sales person in every sense.....have recommended him to many friends and all are as happy as I am. Ed Hill is terrific and always helpfulat the service department! Frank made it easy t recommended him to many friends and all are as happy as I am. Ed Hill is terrific and always helpfulat the service department! Frank made it easy to have all the paperwork done for my lease! More

I have owned a lot of cars over the years. This is the third car I've purchased from Marcy Rusoff. She is by far, the best salesperson I have every had the pleasure of dealing with! I highly recommend h third car I've purchased from Marcy Rusoff. She is by far, the best salesperson I have every had the pleasure of dealing with! I highly recommend her. More

BMW of Mainline is awesome! This was the second time my husband and I have leased a car there and we wouldn't go anywhere else. Kerry Simmons was our sales person and he was fantastic. He listened to wha husband and I have leased a car there and we wouldn't go anywhere else. Kerry Simmons was our sales person and he was fantastic. He listened to what we wanted and found us the perfect car in our budget. He was always available to us when we had questions or wanted to stop in to discuss options. The other staff at the dealership were very nice. The process was simple, fast, and well organized. We had a great experience and are thankful to everyone at BMW Mainline, especially Kerry. More

I am giving this review because Lou Whitener went above and beyond to help me purchase the exact car that i wanted. I purchased a brand new 2012 bmw 750li xdrive . Also, she worked me with me on obtaining and beyond to help me purchase the exact car that i wanted. I purchased a brand new 2012 bmw 750li xdrive . Also, she worked me with me on obtaining a great financial deal. i would recommend Lou and this dealership to anyone that is looking to purchase a BMW. More

Best car buying experience I've ever had - Chris was a pleasure to deal with and I absolutely love my new 528 xDrive. We are now thinking about getting another BMW at Main Line - THANKS Chris!! pleasure to deal with and I absolutely love my new 528 xDrive. We are now thinking about getting another BMW at Main Line - THANKS Chris!! More

I read reviews of BMW main line through dealerrater and read a review where someone from Maryland went to Philly to get their BMW. Since we are from Delaware, we felt good knowing that BMW main line deals read a review where someone from Maryland went to Philly to get their BMW. Since we are from Delaware, we felt good knowing that BMW main line deals with out of state customers. We dealt with Lou Whitener, and she is awesome (one of the best and most knowledgeable CA's) I have dealt with. She took the time to find out our needs and did a great job of finding out the right car. It was not available but she found it in another state and got it the next day. Most of the info was shared over the phone and we just went there to finalize the deal. Lou was very prompt in calling me and letting me know where we are exactly in the process. The day we went to get the car, my wife was not feeling well and Lou was kind and nice enough to get her a good cup of tea ( this kind of customer service makes a big difference). She had everything ready for us and we just had to sign the docs and talk with the finance manager. This is where Frank comes in. The best and most friendly finance manager I have ever dealt with, he was very good with numbers and did everything to make sure we get the rate we wanted. Also was able to explain numbers to us in a manner which is easy for us to understand. No pressure at any moment.... It was a breeze. Once we signed the papers Lou, took the time to explain everything about the car and even help us set up the subscription for out satellite radio. She was extremely patient and did not rush us at all, she wanted to make sure we were comfortable with the car and that my wife was comfortable and understood each and every function and buttons. What was even better was that she called the next day to follow up and make sure that we were doing ok with the car and if my was was feeling better and if she could answer any other questions, this was a great touch of customer service over and beyond. If you are in the market for a car go to this dealership, I think you will get the best deals, but more importantly you will be treated as a person and not just another customer by these warm, friendly and professional people. I did go to other dealerships around in PA and DE, but none came close to BMW mainlines price and customer service. More

Great communications and efficient closings!!! I would be happy to recommend the main line team to friends and family.. Best, Hope to see u guys again soon.. be happy to recommend the main line team to friends and family.. Best, Hope to see u guys again soon.. More

One of the best car buying experiences ever. I went in to purchase a new Z4 for myself and ended up buying an X3 as well for my fiancee. Everybody was a pleasure to deal with and very knowledgeable. I'l to purchase a new Z4 for myself and ended up buying an X3 as well for my fiancee. Everybody was a pleasure to deal with and very knowledgeable. I'll definitely go back when it's time for a new car. More

Bruce was knowledgeable about the car and very informative. he did a follow up call which i appreciate. i did a trade in and did not have to go over my means. informative. he did a follow up call which i appreciate. i did a trade in and did not have to go over my means. More

From the moment I sent in an online inquiry, the folks at BMW Main Line made me feel like there was no other customer or potential customer that mattered - they were wonderful. Steve responded to my e-mail p BMW Main Line made me feel like there was no other customer or potential customer that mattered - they were wonderful. Steve responded to my e-mail promptly, set up my appt., had cars ready for me when I arrived and really took the time to go through the entire process and the car. Amanda (my assigned Concierge) was amazing! She followed up with e-mails, presented other options, made sure everything was ready and even ensured that the one car I really wanted would be available to me when I arrived at the showroom. In fact, I looked at a Mercedes and was also considering Infiniti and narrowed it down to the Infiniti and BMW and in all honesty, the customer service at this BMW dealership is what sold me - I didn't even go to the Infiniti dealer. My feeling is that if they're this good to go before you're a customer, imagine how wonderful they will be when you are a customer and now I am. Great Place to buy a car!! More