BMW of the Main Line

Former Lexus owner who was considering a different style of car. Guys at this dealership were terrific to work with. Knowledgeable, informative and great follow up without being pushy. After my decision of car. Guys at this dealership were terrific to work with. Knowledgeable, informative and great follow up without being pushy. After my decision was made to go with BMW, they continued to give me attention, all the way through - from the leasing procedures to describing the car's systems and what each button represented. I received excellent service and have confidence this will continue. More

This is our 3rd car leased through Main Line BMW. Great This is our 3rd car leased through Main Line BMW. Great place and extremely friendly staff. A huge thank you to Kerry for being attentativr to my ne This is our 3rd car leased through Main Line BMW. Great place and extremely friendly staff. A huge thank you to Kerry for being attentativr to my needs, Anthony Lukanski for pulling it all together, Matt Belcher for the great trade value and last but not least Frank Muto for making the paperwork process extremely easy! If you are in the market for a BMW, you have to see these guys. Thanks again guys! More

Upon entering the dealership, we were welcomed enthusiastically by the receptionist. All appointments were held on time with courteousness from my advisor, Marcy. We were made comfortable and o enthusiastically by the receptionist. All appointments were held on time with courteousness from my advisor, Marcy. We were made comfortable and offered refreshments while business was taken care of in a timely manor. Custormer service at it's best! More

Richard was outstanding. He was thorough, informed and able to explain technical issues and questions with patientce and simplicity. I would recommend him to my friends who are considering a BMW. able to explain technical issues and questions with patientce and simplicity. I would recommend him to my friends who are considering a BMW. More

I have bought six cars from this dealership. My last two bought from Lou Whitener. They are extremely professional, thorough, and responsive. I recommend this dealership highly. bought from Lou Whitener. They are extremely professional, thorough, and responsive. I recommend this dealership highly. More

Overall, my experience with you staff was positive. Jeff Downing was professional and a great sales agent. I have been with your dealership for 10 yrs and will likely be continuing my relationship for an a Downing was professional and a great sales agent. I have been with your dealership for 10 yrs and will likely be continuing my relationship for an additional ten. Thanks, Mathew Beshara, MD More

Jeff made my first new car purchase seamless and enjoyable. He is extremely knowledgeable about the X3 and made every effort to answer all my questions quickly and effectively. When my new car arriv enjoyable. He is extremely knowledgeable about the X3 and made every effort to answer all my questions quickly and effectively. When my new car arrived he was very patient in describing all the features. I would recommend him to anyone looking to purchase a new BMW. More

Had sort off an odd experience here at this BMW dealer, but it was generally ok. First off let me say the parts counter guys are great and always willing to help me explain benefits of quality OEM BMW par but it was generally ok. First off let me say the parts counter guys are great and always willing to help me explain benefits of quality OEM BMW parts. Now, for the odd part this dealer seems to have a management turnover problem. I have been dealing with Main Line BMW for about 3 years now i live in s philly so they r relativly close to me. One day i needed a part overnighted in sorta an 911 situation. the parts gentleman said i could have the part ovrnighted for an xtra 10%. No prob. The part was a e46 starter. I dealt with who i figured was the "Parts Manager "since he came out of the office. who first off asked another employee what an e46 was??? this guy is the boss??? but other then that proceded thru normal protocol of doin the order. let me say the old manager named george was very professional. So i bite on the extra 10& and get the starter ovrnighted, call the following day to see if it has arrived. Luckily the gentleman Joe i dealt with answered the phone very friendly, and informs me that he didnt process the overnight order??? so not only that, that doesnt help me get my e46 back on the road and down the shore on my only vaca week. eventually the following day the gentleman got me back on the road. This place used to have good managers in parts now it seems they r tryin to fill a void and cant. not sure how a "parts manger" forget to do a parts order, and doesnt no what an e46 is, but all in all it got fixed i was refunded my 10% and on my merry way. i will always go to main line as its close to me and i like ed in service and i like the convience of being close to PHILLY. other then ed the service writes r horrible to deal with here. More