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BMW of the Main Line

Bala Cynwyd, PA

4.2
832 Reviews

225 Bala Avenue

Bala Cynwyd, PA

19004

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Showing 832 reviews

April 13, 2010

This is by far the worst service I have ever recieved and I am highly disappointed with BMW of Mainline. I made an appointment to have my oil changed on Wedenesday April 6, 2010. My appointment was schedule More

by cra2317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill and Debbie
March 20, 2010

I was scared of going because of all the bad reviews. But all I had to get done was to tighten up a heat shield that came loose under my car. anyways i called them up around 11am and they said i can just swi More

by flagman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get name
January 01, 2010

Visited the showroom in late August looking for a 328. Personnel did not really seem to care one way or the other about selling the car. Was not impressed at all - even the facility itself is in great nee More

by nju11602
Price
Recommend Dealer
No
Employees Worked With
Several
October 05, 2009

ABSOLUTELY THE WORST CUSTOMER EXPERIENCE WHEN IT COMES TO SERVICE!!! My wife and my brother-in-law both have BMW's purchased from this dealer. We were very pleased with our sales man/point of contact. Howeve More

by chamana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
July 27, 2009

This dealer is by far the worst BMW dealer I have ever been to, They are rude, cocky and snobby. I have taken my business elsewhere to West German BMW (bought a Z4M there) and have gone to Devon Hill BM More

by Scottyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
Aug 26, 2009 -

BMW of the Main Line responded

All of us at BMW of the Main Line do our best to provide the best possible experience for our customers. We appreciate any opportunity to correct any situation within our power to do so. As such, we have attempted to look up your records, Mr. Tyce and were not able to locate your information. Please feel free to contact our concierge services so that we may learn more about your experience and take action if needed. (610) 668-2200

April 29, 2009

I WOULD NEVER TAKE MY CAR BACK TO THIS DEALER AGAIN! I WOULD NEVER TAKE MY CAR BACK TO THIS DEALER AGAIN! I bought my 2007 530xi from this dealer. After i bought the car I never got a call from them More

by ryanlemek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
many
Aug 26, 2009 -

BMW of the Main Line responded

BMW of the Main Line had some personnel changes in our service department since this review and have also educated our crew regarding the Key Replacement Insurance Plan. This Plan, will order a replacement key at no charge should anything happen to any existing key. At the time of Mr. Lemek's purchase, this plan was newly introduced and all team members may not have been aware of the program. Our service department does provide BMW loaners to our clients, but we have a limited number available. Any of our clients that have purchased at BMW at BMW of the Main Line may request a BMW loaner when scheduling a service appointment.

August 27, 2008

WOuld not recommend this dealer to anyone.!!! Very bad service from day 1. they lied to me regarding a sales offer they had then when i left they called me to tell me they didn't have the offer anymore. O More

by bmwfear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Walter
August 09, 2008

Liars! I was told over phone, when asked specifically, that there are no rebates at the time. However, I knew that there was a big rebate being offered by many BMW dealerships around the area at that time More

by atreya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know
August 06, 2008

A bunch of liars... Horrible customer service. Didn't care whether I was bying from them or not. Refused to refund me the deposit on my car although I was promised so!!! Word of advice: STAY AWAY! The More

by allama3o
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug
September 11, 2007

I have found them to be a reliable service department.Their friendly and courteous when i arrive, pricey but you get what you pay for! More

by alaricst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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