
BMW of the Main Line
Bala Cynwyd, PA
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Ed, is very knowledgable and helpful. I never wait, he has a car ready for me and makes me feel comfortable that my car will be cared for while being serviced. Gary Risler has a car ready for me and makes me feel comfortable that my car will be cared for while being serviced. Gary Risler More
I have been doing business with this dealership since August 2005. My experiences with both the sales and service departments have always been outstanding. Even though I now live in Georgia, I work in th August 2005. My experiences with both the sales and service departments have always been outstanding. Even though I now live in Georgia, I work in the Philadelphia area and always take my cars to BMW of the Mainline for service when I am here. My adviser, Joe Engro, is the consumate professional. He makes his customers feel like they are part of a caring family. My scheduled services are always completed in a timely manner, and I always get a loaner if need one. Over the years I have recommended this dealer to friends and family. My son Andre just bought a new 535xi there, his second purchase since 2005. Great job guys! I highly recommend this dealer. More
I had a great experiencing working with Kerry Simmons, Client Advisor at BMW of the Main Line. A good friend of mine referred me to Kerry, after I mentioned to her that I was thinking about buying a BMW. Client Advisor at BMW of the Main Line. A good friend of mine referred me to Kerry, after I mentioned to her that I was thinking about buying a BMW. I am so glad that she did! Kerry was available to meet with me as soon as I arrived at the dealership. He made sure the sedan that I wanted to check out was ready and waiting for me to test drive. After Kerry addressed all of my questions and concerns, and thoroughly explained all of the ins and outs of the sedan, I was sold. Or so I thought... A day later, I decided that I didn't really want to purchase that particular BMW. I mentioned this to Kerry and he had no problem meeting with me a second time. He took the time to help me find the vehicle that was right for me. Kerry checked and double checked the entire inventory listing until he exhausted every single possibility there was. Finally, we found a winner. A coupe! From my initial phone conversation with Kerry, and even after the purchase of my vehicle was complete, Kerry truly made me feel like a valued customer. He allowed me to take all of the time that I needed, and I never once felt as if I was being rushed or pressured. I appreciate this because great customer service is rather hard to find nowadays. After having such a wonderful experience, I too will recommend Kerry Simmons without hesitation, to everyone I know that is interested in purchasing a BMW. More
I felt the sales people, Pete Ryan and Frank Muto were fair and open to negotiation when discussing price. I signed the contract feeling I got a good price. They also readily agreed to some cosmetic wor fair and open to negotiation when discussing price. I signed the contract feeling I got a good price. They also readily agreed to some cosmetic work on the used car and the worked performed turned out to be of excellent quality. Picking up my car was a pleasure as they were prepared for my arrival and then took the time to carefully explain the key features of the car. More
great experience from the moment i entered the dealership. my salesman Chris was very knowledgeable and helped me find the right car for me. after i ordered my car Chris kept me informed all along dealership. my salesman Chris was very knowledgeable and helped me find the right car for me. after i ordered my car Chris kept me informed all along the way about the progress of my new car (when it was being built shipped to the US.) and to top it all i got a great price for my trade in. More
We called and was referred to Kerry of BMW Main Line. We called and was referred to Kerry of BMW Main Line. He was exceptional in every way. He is very professional, yet friendly and not overbearing i We called and was referred to Kerry of BMW Main Line. He was exceptional in every way. He is very professional, yet friendly and not overbearing in any way. He went out of his way to make a deal for us work. I would recommend him highly. Thanks to Frank as well. More
I have given this outstanding rating because I have done business with Doug Walter at BMW of the Main Line for many years and he consistently provides excellent customer satisfaction to me and my family, we business with Doug Walter at BMW of the Main Line for many years and he consistently provides excellent customer satisfaction to me and my family, we have four BMWs! I will be back again when its tine to lease more BMWs! More
Is it that I am a woman? that I was wearing khakis and a tee shirt, instead of a business suit? When I brought my car in, they only wanted me to make an appointment to bring it back another time. No one o tee shirt, instead of a business suit? When I brought my car in, they only wanted me to make an appointment to bring it back another time. No one offered me a rental car and to leave the car. No one offered to fix the car. Only when I insisted did someone at least check the oil. Which is why I went in the first place. They have a greeter - appartently customers are not allowed to talk to service agents. I have always hated going to get the car serviced here. My Honda dealer is much nicer. I will not be back. More
Buying my new car was a great experience. BMW of the Main Line was easy to work with, very responsive and acccomodating to find the BMW that was right for me. The people who handled the financial part Main Line was easy to work with, very responsive and acccomodating to find the BMW that was right for me. The people who handled the financial part of my transaction were knowledeagle and effecient,it was a pleasure doing business. More