BMW of the Main Line

I have found them to be a reliable service department.Their friendly and courteous when i arrive, pricey but you get what you pay for! department.Their friendly and courteous when i arrive, pricey but you get what you pay for! More

I was highly disapointed with the overall performance of this delaership. I recently moved to Philadelphia and BMW of main line was the closest dealership from my house. when i first called in to check this delaership. I recently moved to Philadelphia and BMW of main line was the closest dealership from my house. when i first called in to check the inventory they assured me that the car is in stock and quoted me a lease price. After visiting the dealership and Sales rep was trying to pull stuff as the car is already sold or someone left a deposit. but i want to take delivery today he can manage something. after pulling my credit and such he informs me that the price he quoted for the lease offer wasn't the correct one and it would actually be lot more than what he quoted. well the car price was lot lower than other quoted i have received but then again the car i got was had bare minimumm option. and other delaership didn't even carry sucha base model. This is the first time i have leased a car, and was unaware of different fees and charges and i was totally manipulated in signing doc's well, i still went through the purchase but i truly wasn't happy and will definately not refer them to anyone More

My windshield was smashed by ice and I took it here to have it replaced and a dent in the aliminum center console fixed (2006 330i). I left it with them while I was out of the country for three weeks. W have it replaced and a dent in the aliminum center console fixed (2006 330i). I left it with them while I was out of the country for three weeks. When I got back the car was still not done! I went right on vacation when I got back and talked to them about making sure I had the car ready when I got back or at a bare minimum a loaner. The car was not ready for another week and they were originally denying me a loaner (pulled me out of line for a rental car to give me one). All in all, they had my car over a month for a windshield! They tried to blame it on insurance adjuster. Worst part was they weren't the least bit apolegetic about the experience. Couldn't imagine much worse of an experience. More