
Babbitt Ford Lincoln
Flagstaff, AZ
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Not taking my truck anywhere else Easily set up the appointment the Saturday before, friendly and knowledgeable man at the service counter. On the day of service worked with Tim,who g Easily set up the appointment the Saturday before, friendly and knowledgeable man at the service counter. On the day of service worked with Tim,who genuinely friendly, knowledgeable and very helpful printed off and explained the service schedule to me. I will continue to take my truck there for both oil changes and scheduled maintenance. Thank you More
GREAT JOB JACK SWEENEY Jack Sweeney is one of the greatest assets to this service department. As we told Jack customer service anymore is not the best especially from young Jack Sweeney is one of the greatest assets to this service department. As we told Jack customer service anymore is not the best especially from younger people. But Jack has proven this WRONG in our eyes. What a kind young man. Being from St. Louis, MO and have the turbo blow is quite a scary situation. If not for Jack and his knowledge, professionalism, kindness, and so helpful as he directed us to a rent a car company, hotel, and the body shop to store our trailer. Unfortunately he experienced my wife's tears and he was so kind to her. I hope this email reaches GM: Ryan Chan and SM: BIll Pranke More
Thanks Just saying that their fast to reply and it's good to interact with the service reps in person to problem-solve my vehicle's issues. Thanks! Just saying that their fast to reply and it's good to interact with the service reps in person to problem-solve my vehicle's issues. Thanks! More
I’ve been coming here for service for many years now and have not always had the best experience, but this time they did an excellent, speedy, and inexpensive job. Seems as if something has changed for the have not always had the best experience, but this time they did an excellent, speedy, and inexpensive job. Seems as if something has changed for the better. I’ll definitely be back. More
Great dealership! Never had a bad experience here! They are great and go above and beyond to take care of you. I would highly recommend Babbitt Ford! Never had a bad experience here! They are great and go above and beyond to take care of you. I would highly recommend Babbitt Ford! More
This dealership is amazing! I can always trust Ryan Chan and Bill Pranke To deliver professional top-notch service! Thank you so much for keeping my truck in tiptop shape! You all go above and beyond the de and Bill Pranke To deliver professional top-notch service! Thank you so much for keeping my truck in tiptop shape! You all go above and beyond the definition of good service! Thank you also to Kendra for your service in scheduling and answering the phone! I am your customer for life More
Reasonable service but price very high for work performed I was traveling though and had a charge light come on. They got me in ASAP. The tech found and old defunct camera line wrapped around my driveshaft an I was traveling though and had a charge light come on. They got me in ASAP. The tech found and old defunct camera line wrapped around my driveshaft and removed it. The total for this was $200+ and he worked maybe an hour. I was glad to get in and get repaired but I feel like the charge was excessive. More
Great people, great service, great cars. Love my new F-150. Buying was made easy and enjoyable. I would recommend to those looking for a car in Northern Arizona, to start your search at Babbitt Ford F-150. Buying was made easy and enjoyable. I would recommend to those looking for a car in Northern Arizona, to start your search at Babbitt Ford More
excellent customer service Mike McCloskey was our Sales Consultant, he was very professional, we arrived at 3:00 pm and we had our new vehicle by 5:00 pm, it was fast, friendly Mike McCloskey was our Sales Consultant, he was very professional, we arrived at 3:00 pm and we had our new vehicle by 5:00 pm, it was fast, friendly service, thank you, Gene Vollmer More
One of the worst experiences I’ve ever dealt with. Well to start off the receptionist working there was so rude and hung up on me three times, they still have her working there too. Second, we were tol Well to start off the receptionist working there was so rude and hung up on me three times, they still have her working there too. Second, we were told our vehicle would be ready by Thursday and then they said Monday. When I called and got upset Saturday then it was all of a sudden ready 10 minutes later. Third, they fixed our 4 wheel drive and then It was on tour today and it got stuck because it didn’t work which humiliated my company and disappointed the tourist who were on tour with us. Fourth, I asked for a phone call from the owner and still never received it. Completely unprofessional. The manager is nice, but it’s not enough to make up for what this has done to our business today and I will never forget how the receptionist ask me to stop talking so she could, and I asked for her name and she said she didn’t have to give it to me and hung up. No communication skills. It’s a family owned business so she’s not going anywhere. I’ve been disappointed a few times and this is one of them. More