Babbitt Ford Lincoln

Miles was very knowledgeable, professional, and easy to work with during the purchase process of our used Ford Ranger. He did his best to get us through the process as quickly as possible. It took longer t work with during the purchase process of our used Ford Ranger. He did his best to get us through the process as quickly as possible. It took longer than we expected and were told it would to complete the paperwork for a cash purchase. Otherwise everything was great and everyone involved in the process was helpful and friendly. More

Last Thursday Aug 3rd my 2014 F150 died on me on my way into Flagstaff. I limped into the service area and Mike Garcia (service) helped organize a ride for me and may wife to rent a car. He said it would b into Flagstaff. I limped into the service area and Mike Garcia (service) helped organize a ride for me and may wife to rent a car. He said it would be a while until they could take a look (very busy). Later that day spent some time on Babbits website and found they had the new F150 hybrid power boost in stock. Miles in sales contacted me and we made arrangements to meet Friday (next day). After a couple of test drives found the one, worked out a deal, and drove it back to Phoenix on Saturday. Mike called early this week and diagnosed my old trucks problem being a bad fuel pump. In process of being fixed and will be in discussions to sell it to Babbit. To summarize, they made a stressful situation turn out to be a really enjoyable experience. Courteous, kind, and honest. Cannot expect more than that. Chuck Mills More

The sales representatives, Mike & Miles were very professional, The vehicle I purchased was as advertised, The whole process went smoothly! The best dealership that I ever dealt with! professional, The vehicle I purchased was as advertised, The whole process went smoothly! The best dealership that I ever dealt with! More

Outstanding service and professional staff! The service on my F-150 was excellent and my wait time was less than quoted. I’m very pleased! The service on my F-150 was excellent and my wait time was less than quoted. I’m very pleased! More

I had bought a set of tires from here for my 4runner that were on a sale. I would typically go through the Toyota dealership but thought I would give this service department a try. Made an appointment 2 week were on a sale. I would typically go through the Toyota dealership but thought I would give this service department a try. Made an appointment 2 weeks in advance for 10:00am to mount and balance (which I thought was included with the tire purchase), and a front end alignment. The vehicle was left there at 8am before work, and to be picked up after work at 4pm. Arrived approximately 4:30, and nobody knew where my vehicle was to start with, then obviously found, and it was not ready until 5:30pm. After having an appointment, and been there all day. Upon inspecting the vehicle, there was grease all over my rims and tires, and actually smeared on the fender also. Nobody seemed to care due to the fact that it was the end of the day. I will absolutely never go to Babbitt Ford again. And I will not be recommending their service department either. I will be taking my vehicle to Findley Toyota from now on! More

I prefer working with independent owned dealership than a big corporate one. They are not pushy and try to upsell you unnecessary things. big corporate one. They are not pushy and try to upsell you unnecessary things. More

I had a great experience with Babbitt Ford in Flagstaff when purchasing a used vehicle. I lived out of the area and was able to talk back and forth with Mike M by phone. Once we reached an agreement on t when purchasing a used vehicle. I lived out of the area and was able to talk back and forth with Mike M by phone. Once we reached an agreement on the price I went to the dealership where Mike had the vehicle freshly detailed and ready to go. I really appreciated no sneaky or high pressure sales tactics in the finance office. In and out in less then 2 and a half hours. I would recommend them and would do business with them again. More

I have purchased several vehicles from Babbitt Ford and each time Tom and Mike made it quick and easy. each time Tom and Mike made it quick and easy. More

Babbitts mobile service was great. Made an appointment, mechanic arrived on time, was efficient, courteous and friendly. No waiting. No driving back and forth. Real customer service. Made an appointment, mechanic arrived on time, was efficient, courteous and friendly. No waiting. No driving back and forth. Real customer service. If anyone can remember such a thing. More

Way too expensive. 9 days longer than expected. No communication until after I responded to unprofessional conduct and contradictory quotes from the service clerk. The 9 days longer than expected. No communication until after I responded to unprofessional conduct and contradictory quotes from the service clerk. The costs went up by 20% without anyone telling me that that would happen until I was presented with the bill. I have an after-sales warranty that appears not to have been used at all. Sloppy and unreliable staff. I will not be using the place again. More