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25 Reviews of Bachman Volkswagen - Service Center
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September 26, 2023
Service Department highly efficient and accommodating. Service department took care of needed programming of key fob and service Service department took care of needed programming of key fob and service More
by Ky37
Employees Worked With
Paul Andersen, Scott Petitt, Derryl Edwards, Nikalous Hoffman
August 10, 2023
Always pleasant to deal with and very helpful. Been using Bachman Volkswagen service for 21 years. Recommend them highly and also the sales team. They care about their customers. Been using Bachman Volkswagen service for 21 years. Recommend them highly and also the sales team. They care about their customers. More
by Les H
Employees Worked With
Wayne Montgomery
April 14, 2023
Great service and knowledgeable, friendly staff. They treat customers well. I have been buying vehicles here and getting service for 30 years! No need to go anywhere else. They treat customers well. I have been buying vehicles here and getting service for 30 years! No need to go anywhere else. More
by warnerjb
Employees Worked With
Wayne Montgomery, Jr., Paul Andersen, Derryl Edwards
January 12, 2021
They were great at selling and not telling important details on a car that sat on a lot for 2yrs? Ive had my 2014 Passat tdi for a year and half, and in this time I've had 4-5 heater core is installed a details on a car that sat on a lot for 2yrs? Ive had my 2014 Passat tdi for a year and half, and in this time I've had 4-5 heater core is installed and one on the verge of going bad that I just had put in at Christmas and got it back , radio dont work, coolant lights gone off 2x.. I mean its just beyond ridiculous! They ruined my oil pan tried and made me pay $700 for a new oil pan they messed up( told me the threads wore out and did I take it anywhere else? ) . After I have something done there I can almost guarantee a week later that I'm going to have something else major go wrong with this car. I have spent more in repairs than what the car is even worth it's the biggest piece of crap I have ever owned I will never buy another Volkswagen I will never ever go back to Bachman, they rip you off in costs. And I do like the car, it drives great, has great handling and pic-up , looks nice and because of all this I just want it gone. More
by tatted77pandora
Employees Worked With
Roy Will, Jared Arnold, Scott Petitt
May 01, 2020
Buying and Service is terrible 1.) Make sure you thoroughly review all information about any used car they're selling. They will and have sold damaged vehicles as CPO. 2.) Servi 1.) Make sure you thoroughly review all information about any used car they're selling. They will and have sold damaged vehicles as CPO. 2.) Service Center will not inform you of any procedure until day of service. I was only informed that my DSG service could not be performed unless they had the car over night. Called to schedule appointment and was never informed of this, dropped the car off early in the morning, never informed of this. Was only informed after it was time to pick up my car. 3.) I was never informed by the advisor of a coolant leak, found it on the third page of my service documents. 4.) Even though the car is under warranty, I was informed there is a 150 dollar fee to determine if the leak is covered by warranty or not. More
by rprvw
Employees Worked With
Drew Talreja, Madison Rogers
July 26, 2019
They changed us 364.00$ to tighten intake manifold bolts. We went in because the car wouldn't start sometimes. They said they fixed it and charged us 415.60. A week later and it is not starting every time We went in because the car wouldn't start sometimes. They said they fixed it and charged us 415.60. A week later and it is not starting every time. We took it back and they said it must be something different, not covered in the 90 day return. More
by VWreview
Employees Worked With
Talked with Jennifer, Roy Will, Keith Meredith, Paul Andersen
July 10, 2019
Job well done! Bachman’s customer service really is excellent! They always do a great job and I appreciate them. Roy really stepped up in taking care of me. Bachman’s customer service really is excellent! They always do a great job and I appreciate them. Roy really stepped up in taking care of me. More
by aharvie
Employees Worked With
Roy Will, Byron Sims, Paul Andersen
