Bachman Volkswagen

Bachman’s customer service really is excellent! They always do a great job and I appreciate them. Roy really stepped up in taking care of me.

I recently purchased a Jeep Cherokee through Bachman VW in Louisville, KY. My sales representative was Byron Sims who was a pleasure to work with. The purchase involved negotiations with several dealerships to obtain the car I wanted, and Byron handled the process deftly. I would highly recommend Byron and Bachman to anyone.

We have purchased our second VW from Les Hudson, Les had always been helpful to take the time to help us find what we are looking for. Keith Meredith has also been helpful in the service department. We have been pleased over the years with both our cars.

Our THIRD purchase from Bachman VW and our SECOND with Byron. Byron found us the Atlas we wanted and had it delivered promptly the same week. As always, it was an absolute pleasure to work with Bachman and especially Byron.

We were helped to a new car by sales representative Shawn, who was very honest, very helpful, and very knowledgeable of the products. Giving us specs on numerous cars, and guiding us well into our price range to help us find a great car for us. We were also quickly helped and were given personal information if problems were to rise. Overall a very good and painless experience.

This was the best car buying experience I have ever had. From the salesman to the finance manager to all of the staff. There wasn’t anything pushy about this dealership, they didn’t act like vultures and most importantly Me and my wife we’re treated like human beings instead of numbers or profit. They really care about you and getting you what you want. Les was and exceptional salesman and treated us like family. We will buy from Bachman again. If you’re in the market for a new or used great vehicle, see Les and tell him Chad and Tanya sent you.

Les Hudson was one of the best salesman we’ve ever dealt with. The entire staff at Bachman was very inviting and helpful. Highly recommend the dealership to anyone.

My wife and I drove 3 hours to view,drive and purchase our new to us 2016 Ford Taurus SEL. It was described perfectly and was pristine. I was a little skeptical of purchasing a Ford at a VW dealership but our salesman Drew was very knowlagable of the Taurus options. The negotiating was very professional and swift in meeting our goals. They met our goals and we purchased the Taurus. It was 28 degrees outside side so Drew pulled the vehicle in the service drive so we could transfer all of our belongings from our minivan to our new to us Ford Taurus in warmth. The whole staff was wonderful and very helpful and I will recommend this dealership to everyone I know. Thank you to Drew and everyone else who helped us in this purchase of this wonderful car.

I bought my 2018 GTI at Bachman VW. The sales guy, Larry, was awesome. Finance guy Josh was great on the day, very convincing and persuasive. I ended up buying the extra/extended warranty based on what he told us. My son and I asked lots of questions to be clear about what was included, and we have a good recall of what was said. However, recently I discovered that quite a bit of the “hard sell” for the added warranty was in my opinion misleading. When I discussed this with the finance supervisor he stopped just short of calling me a liar, which I didn’t appreciate. My advice would be to pay very good attention to exactly what is and is not covered, I regret not recording the conversation.

Thanks again to Bachman VW, and especially Les Hudson, for another great buying experience. I’ll continue to purchase from Bachman as I have the past 12 years. They are always consistent and have awesome customer service. Top notch in my book.