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Baierl Chevrolet
Wexford, PA
221 Reviews
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Showing 221 reviews
March 07, 2023
I had a used car waiting for me to do the paper work and pickup in a few days(had to arrange a ride there) Well I called to arrange a pickup and was told the car was lent out to someone while her car was be pickup in a few days(had to arrange a ride there) Well I called to arrange a pickup and was told the car was lent out to someone while her car was being repaired and it wasn't there but should be there on the following Monday - it wasn't but they would call when it was back on the lot. When they called to tell me that I could come for it BUT it had front end damage. They would not fix it before I picked it up, that "it wasn't in their budget"!! They wanted to sell it to me wrecked AND at the same original price! I really wanted that car and since bought one with half the miles elsewhere. I will not ever deal with them again and am telling everyone what they pulled with me. More
by horsenuts
Employees Worked With
don't remember
Helpful January 16, 2023
My experience with purchasing the car was quite good. However like all car purchases it is the service that is the true test. I purchased a used Cadillac XT5 with 18,000 miles on it, of which I paid righ However like all car purchases it is the service that is the true test. I purchased a used Cadillac XT5 with 18,000 miles on it, of which I paid right around $43,000 counting the extended warranty. After I had the car a little less than 5 months I noticed the glue on the dashboard gave way that was holding down the leather and the leather began to buckle and bubble. I made an appointment with the dealership to have it looked at and repaired. When I took it in I also noticed the bubbling on the right passenger side on the dash was also bad which I just thought was because of the airbag was there. That was bad when I purchased the car which I had no idea until I looked at the other XT5's on the lot and the dash was perfectly flat. I was told that there was nothing they could do even tho the damage was there when I purchased the car. One of the service people told me to get in touch with Cadillac to see if they could do anything for me and to let them know. Another words they wanted me to do there work for them. So, I am now waiting on a response from Cadillac with absolutely no help from Baierl Chevrolet. If Cadillac does not do anything for me I will pursue legal action with a District Justice to get results. I will say this beware of the service at Baierl Chevrolet in Wexford. This is a outright disgrace. More
by Bill F.
Employees Worked With
Kevin
July 24, 2021
Phenomenal experience with this dealership and Brad Cox. I was about to give up on my car search after many bad experiences and stopped in here. So glad I did. They are honest, responsive and it is evident I was about to give up on my car search after many bad experiences and stopped in here. So glad I did. They are honest, responsive and it is evident that everyone here works as a team. I HIGHLY RECOMMEND Baierl and Brad. More
by JR
Employees Worked With
Brad Cox
August 10, 2020
Found car online called dealership they said that they would have it out front got there they said it was sold Saturday they had different one waiting for me not happy should have told me it was sold befo would have it out front got there they said it was sold Saturday they had different one waiting for me not happy should have told me it was sold before I drove out father in-law Denton bond and my parents Donna Barkley and pap Leo Albinger all bought multiple cars newest blazer salesman was iftikhar ali also said printer was out of paper and I’m couldn’t print list of available cars More
by Paulbarkleyjr
Employees Worked With
Iffi Ali
February 19, 2020
Very friendly and professional all. All service personal where very informative and polite with the service of my corvette. Quick and effective with the work required. Would recommend th All service personal where very informative and polite with the service of my corvette. Quick and effective with the work required. Would recommend this dealer for all my friends. See Matt for any service for your car or Iffi Ali to purchase a new or used one. More
by runflatvet
Employees Worked With
Matthew McMinn, Iffi Ali, David Hull, Allison Cricks, T Hull
November 15, 2019
Worst experience ever. First they put the wrong tires on. Not what we asked for. Also requested to keep the best of the old tires for a spare. Never got it and was charged for the disposal. They also didn't Not what we asked for. Also requested to keep the best of the old tires for a spare. Never got it and was charged for the disposal. They also didn't put the housing back on steering wheel saying they couldn't find it. It was sitting on front seat. The steering wheel was put on crooked. When I drove the truck home it was shaking. Another mechanic stated it was a broken tie rod. This should have been detected when the tires were installed. I could have had a serious accident if the wheel fell off because of this. My advice is stay away, go somewhere else. More
by Vicstermdl
Employees Worked With
John Rush
April 20, 2019
Don't go to this dealership I have bought two cars from Baierl Chevrolet and will never buy another one ever again. My first experience was good so I returned to buy a used vehic I have bought two cars from Baierl Chevrolet and will never buy another one ever again. My first experience was good so I returned to buy a used vehicle. In three months, I have had the vehicle back to the service department twice and have paid out $1000 in repairs that should have been repaired prior to purchase. I voiced my recent concern to the service advisor about the cost and the length of time of repair. I told the service advisor to relay my concern up the chain of command about my unhappiness with the sales department and the cost I was paying out of pocket for repairs. I have not received a phone call from anyone so either the service advisor does not feel customer service is important or the sales department. I reviewed several comments from the social media admin and if they are striving for service excellence this dealership fell way short. I am still having issues with the vehicle and the service advisor will not return any of my phone calls. More
by J.Schmidt
Employees Worked With
Ryan-Service Chris-Sales
March 31, 2019
Dont buy a car here Horrible experience, the car was posted online and told to me that it was a one owner and smoke free car. It was not i even asked if the owner smoked Horrible experience, the car was posted online and told to me that it was a one owner and smoke free car. It was not i even asked if the owner smoked in it and the salesman stated the smell was from him and that he smoked. After 3 hours of sitting in a small office and signing papers they revealed that the car was in fact a 2 owner car. At that point i wouldve drove him in a flinstone car just to get out of that miserable place. I will never go back to Baierl ever again and advise to the public the same thing unless you want to waste your time and be lied to. More
by DontbuyatBaierl
Employees Worked With
Joseph Ehrlich
January 02, 2019
Great sales experience. I just purchased my second car from Kyle. Kyle definitely goes above and beyond to make the experience smooth, efficient, and enjoyable. I highly re I just purchased my second car from Kyle. Kyle definitely goes above and beyond to make the experience smooth, efficient, and enjoyable. I highly recommend Kyle and Baierl Chevy. More
by jmelchio
Employees Worked With
Kyle Tasky
