Baierl Chevrolet

HORRIBLE SERVICE "Certified Pre Owned" car just cost me 3.5 hours of work time, 1 gallon of gas for them to run my car and test the engine and $70 dollars.....for..... "Certified Pre Owned" car just cost me 3.5 hours of work time, 1 gallon of gas for them to run my car and test the engine and $70 dollars.....for..... .5 gallons of antifreeze. After 2.5 hours of sitting in the waiting room I went to find out why I hadn't been talked to yet. They were all on lunch. They had no clue what was going on with my car. After going to find out what was wrong they told me they were still testing the pressure for low coolant. Another 45 minutes passes before they come and find me, the last person left in the waiting area, to tell me its finally ready. Unless you can prove its a mechanical defect their warranties are worth nothing. Unless I can prove it is mechanical I am NEVER taking it back to them. They are scam artists. When this coolant runs out again I am expecting a FULL REFUND and an apology! More

Oil and tire rotation Made a 1pm appointment to have the above mentioned service. My vehicle was taken into a sevice bay soon after. I had no problems with the work done, Made a 1pm appointment to have the above mentioned service. My vehicle was taken into a sevice bay soon after. I had no problems with the work done, thay also had my vehicle washed. I get great service all the time, which is why I always take my vehicle there and will continue to do so. And a shout out to Gregg the service advisor. More

Scheduled Service Made Service Appointment for 8:00 AM on Saturday (today) Called at 10:30 Put on Hold and then into voicemail Still waiting for call back Called A Made Service Appointment for 8:00 AM on Saturday (today) Called at 10:30 Put on Hold and then into voicemail Still waiting for call back Called Again at 11:00 again sent to voicemail again Had go to the online Chat at 11:07 who said they would get in touch immediately Now 11:31 and still nothing what a joke Called again at 11:42 into voicemail againg going to get my car in person Place has gone down hill drastically since the change in ownership. How sad. Just went up and retrieved my vehicle. I had not even made it into the ship. 4 employees sitting at the service desk doing nothing. My appointment was for 8:00 AM. The employee experience at Baierl has gone from a 10 to one that just doesn't exists. There was no acknowledgement from the staff on hand. Total empathy. Needless to say I will never go back to that establishment for service or a new vehicle ever again. More

I had my 2017 Cruze PA state inspection and other services. The service was prompt and friendly from the check-in to leaving. Set up Luxcare appt. and will get a loaner car at that time. My tires were rotated The service was prompt and friendly from the check-in to leaving. Set up Luxcare appt. and will get a loaner car at that time. My tires were rotated and a message from OnStar indicates the pressure in all four is too low. Will have it checked next visit 8/22. More

Disappointed Experience Recently leased a car from Baierl, and have to say that it was my worst dealership experience by far. First of all it took five hours and that was af Recently leased a car from Baierl, and have to say that it was my worst dealership experience by far. First of all it took five hours and that was after I had made prior arrangements and appointment, knowing exactly which car I wanted and what I was going to use for a trade in. It probably wouldn't have taken so long if they wouldn't have started of with a disrespectfully low offer for my trade, It essentially nearly ended with the General Manager rudely dismissing us, I could go on, but I don't want to relive the experience. There are much better dealerships in the area for one to consider. More

No L3 or L2 charger for Chevy Bolt All delays who sell the Chevy Bolt are supposed to have a L2/L3 charger installed outside the dealer. Baeirl has one installed in their service depart All delays who sell the Chevy Bolt are supposed to have a L2/L3 charger installed outside the dealer. Baeirl has one installed in their service department, which means that you can only use it when servicing your car. More

Kyle makes buying a car a pleasant experience Kyle is a salesman I plan to come back to for our next vehicle. He made my experience pleasant rather than stressful, and I left the dealership feelin Kyle is a salesman I plan to come back to for our next vehicle. He made my experience pleasant rather than stressful, and I left the dealership feeling good about my purchase. If you want to deal with someone you can trust and not feel like you are being taken advantage of, go see Kyle and the team at Baierl Chevrolet More

Leased a car We have purchased cars at Baierl for over 20 years. The salesmen especially Kyle are tremendous and the service center is the best in the area We have purchased cars at Baierl for over 20 years. The salesmen especially Kyle are tremendous and the service center is the best in the area More

Service Department Service staff were friendly and accommodating. Services were performed quickly and competently. Pricing was good. Recommendations were appreciated. Wa Service staff were friendly and accommodating. Services were performed quickly and competently. Pricing was good. Recommendations were appreciated. Waiting area was comfortable and coffee was free. More

Typical The salesman, Brian did his job and worked hard to get a deal done. Chuck, used car manager, was typical old style slimy. F&I guy spent most of his t The salesman, Brian did his job and worked hard to get a deal done. Chuck, used car manager, was typical old style slimy. F&I guy spent most of his time trying to sell me extra warranty, very upset when I declined. More