Baierl Ford

New Ford F150 Purchase Patrick Dugan and Mike Riederer were excellent and very helpful as well as courteous and I would recommend them and Baierl Ford for your next vehicle Patrick Dugan and Mike Riederer were excellent and very helpful as well as courteous and I would recommend them and Baierl Ford for your next vehicle purchase. More

Quick and Easy with a surprise bonus! My salesman Patrick Dugan made the process seamless. He answered his phone everytime I called, he responded to e-mails almost instantly. I did my re My salesman Patrick Dugan made the process seamless. He answered his phone everytime I called, he responded to e-mails almost instantly. I did my research and knew what I wanted to pay for the vehicle and he met the price with a smile on his face. I actually had the deal worked out before I stepped foot on the lot. To my surprise when Patrick showed me the vehicle it had a bed liner installed, other dealers tried using this a negotiating tool and Baierl included it without being asked. After the papers were signed Patrick took the time to help be unload my old vehicle and then went over the entire vehicle. Thankfully he covered the auto stop feature that I was not aware off, the truck actually shuts off at a stop, I would have freaked out. I e-mailed the day after I purchased becasue I left soemething behind and he gladly went to my old truck to retrieve it and responded quickly, we all know true service starts after the sale. As for the financing Kevin Covert was a pleasure to deal with. He did cover the extended warranty programs and some add on plans, at the time I was not ready to committ and he never pushed or changed his attitude when I declined. He wrote everything down for me to remember and gave me an eveloper for the papers that go into the house and one for the truck. Thank you Patrick, Kevin and Baierl. I will be sure to pass on the good word about your dealership! More

Salesman My salesman was Patrick Dungan, he made me feel at ease, he wasn't pushy or trying to talk me into buying a car I didn't really want or could afford. My salesman was Patrick Dungan, he made me feel at ease, he wasn't pushy or trying to talk me into buying a car I didn't really want or could afford. I was there twice and on the second time there, I found the SUV I liked and also could afford. I hope to be driving this SUV for a long time, if not I know where to go and received great service. Thank you. More

Wonderful Great salesman....made us feel comfortable the whole time. Got us the truck we wanted at a price we could afford and showed us how to use all the feat Great salesman....made us feel comfortable the whole time. Got us the truck we wanted at a price we could afford and showed us how to use all the features. He was very knowledgeable about the vehicle. More

Excellent Experience will do business with again After going to Shults Ford of Wexford and their sales guy not wanting to take the time to deal with our situation, we went just a short ways up the ro After going to Shults Ford of Wexford and their sales guy not wanting to take the time to deal with our situation, we went just a short ways up the road to Baierl Ford. We wanted to trade in a lease that we had on a Ford Escape that still had about 1.5 years on the lease. I knew going into this that we would probably lose money on it, but figured this wasn’t something new and that dealerships have dealt with something like this plenty of times. Justin Uram was our sales guy and he took the time to look into different options that we had and gave us something we were happy with. We left the dealership without purchasing the truck because we wanted to go home and discuss what we thought of our situation and after thinking about it we didn’t think there was a better deal that we could get. The next morning we called Baierl Ford to let them know that we wanted to purchase the truck, Lee Baierl is who I spoke with because Justin happened to be off work that day but he happily came in so that we were able to close the deal. The finance guy, Kevin Covert, was also very nice and was able to give us a warrantee that Shults Ford never mentioned to us before with the two vehicles we bought there. We are very happy with the service we got and look forward to doing business with them again. More

Excellent Experience Visited Baierl Ford after finding a truck on True Car. Pat Bricker was very helpful with showing the truck even arranging for us to look at the truck Visited Baierl Ford after finding a truck on True Car. Pat Bricker was very helpful with showing the truck even arranging for us to look at the truck inside due to in-climate weather. I would recommend Pat and Baierl Ford to anyone looking to purchase a new or used vehicle. More

Excelent experience overall I did a lot of shopping around before coming to Baierl and what I found was that they have the best prices around and have the most professional sales I did a lot of shopping around before coming to Baierl and what I found was that they have the best prices around and have the most professional sales staff who will not pressure you. After being pressured by salesmen stuck in the past with their sales techniques at other dealers (number one hated car salesman phrase: "what will it take to get you in this car today") I was pleasantly surprised to find Baierl's sales staff friendly, patient, and willing to listen. They helped me find the truck I wanted with the features I wanted at a price lower than any other dealer. Overall I would recommend them to anyone looking for a new vehicle. Great experience and great prices. More

Excellent Experience My daughter and I visited Baierl after finding a 2008 Malibu on Truecar. After expressing my displeasure of the whole "car buying" experience, Patrick My daughter and I visited Baierl after finding a 2008 Malibu on Truecar. After expressing my displeasure of the whole "car buying" experience, Patrick Dugan reassured me that I would not have a bad experience at Baierl. He was right! Patrick spoke to me with respect and had no problem answering all of the questions I had. Patrick kept the atmosphere stress free and we had a good time discussing cars and other things during the waiting periods. Great personal attention and customer service. I would definitely return to Baierl Ford in the future. Thanks Patrick! More

Great Car Buying Experience The entire staff here was incredibly helpful. Jim Love and Lee Bairel were understanding of my time and what I needed and did way more to accommodate The entire staff here was incredibly helpful. Jim Love and Lee Bairel were understanding of my time and what I needed and did way more to accommodate what I was looking for. Other dealerships were asking for way more on the same vehicle, then stated they would match. I would rather go with the dealer who gave me the best upfront pricing. I would highly recommend this dealership to anyone. Also their new service center is great too. More

Patrick Dugan is awesome Perfect Perfect Perfect....This was not my first time of purchasing a vehicle but I definitely loved the service and friendliness of the people at Bai Perfect Perfect Perfect....This was not my first time of purchasing a vehicle but I definitely loved the service and friendliness of the people at Baierl. Patrick Dugan was more than awesome. On top of selling me my perfect vehicle, he was on top of making sure we got there as coming from out-of-state, we got so lost it was not funny. Had he not been on top of things, really, I would have turned around to go back to dealers in my state. Then my son threw up everywhere just as we entered the offices and this time surprisingly, an employee (Patrick Dugan) cleaned up my son's mess. Honest to God, usually I have been handed a mop and a bucket. That, to me was really just going up and beyond normal duty and those are things that don't seem to matter to most employees but in actual sense, matter the most to customers and it is hard to forget such customer service. I bought a big vehicle and test-driving it was intimidating and of course Patrick was very encouraging..."you can do it" was all he repeatedly said and indeed I did it, otherwise, I was ready to settle for less. And considering how nervous I was driving off with such a big vehicle, he made sure to check on me two hours later just to make sure my kids and I made it home safe and sound. Way to go Patrick and thanks for everything. More