Baierl Ford

Service on my 2019 Ford Explorer I want to thank both Zach Blystone, Service Advisor, and also Justin Uram, Senior Sales Representative, for their excellent service and attention to d I want to thank both Zach Blystone, Service Advisor, and also Justin Uram, Senior Sales Representative, for their excellent service and attention to detail. They go the extra mile to help and make sure that customers like me are 100% satisfied. These guys are the reason that I buy my cars and trucks at Baierl Ford in Zelienople. You can buy a car anywhere, but these guys make it easy and make you comfortable with the process from start to finish. The Service group always takes great care of my vehicles and I look forward to buying another car or truck soon because I feel that I get a good deal. More

State inspection, oil change and tire rotation . Service timing , quality, and efficiency were great! All work was done quickly and reliably with great care! Mike went over some inspection results wh Service timing , quality, and efficiency were great! All work was done quickly and reliably with great care! Mike went over some inspection results which was appreciated! More

Great service Qiuick lane service is excellent, Not much of a wait for an oil change, checked my tires and even washed my car. I appreciate the quality of service Qiuick lane service is excellent, Not much of a wait for an oil change, checked my tires and even washed my car. I appreciate the quality of service they provide. I will continue to use this service, it is always a pleasure to come in More

Price gouging at the quick lane service IV I kept the appointment for what I hoped would be my last visit to Bairl. What followed confirmed all that I had suspected. Remember that I alluded to I kept the appointment for what I hoped would be my last visit to Bairl. What followed confirmed all that I had suspected. Remember that I alluded to possible theatrics and stalling in an earlier review. My car was assigned to a mechanic who took the car to the third bay. I could not watch what was going on because there was another car on the lift in the first bay. When that car was lowered and removed I could see my mechanic sitting down with my tire next to him. When he saw me looking he popped up like a jack in the box and hastened to the door of the office. After a few words with the service manager I was informed that the problem was a valve stem and asked if I wanted it to be repaired. Several sarcastic answers crossed my mind but I merely answered in the affirmative. The mechanic rolled my tire away and the car was complete 10 minutes later. My bill came to $35.00! I was now the owner of the world's most expensive valve stem and a $800.00 plus brake job. There is no doubt in my mind that the damage to the valve stem happened while the brakes were being serviced. There is an open question as to whether or not the damage was intentional. I paid my bill and exited thankful and hopeful that we were finally done. Not so! a couple of days later my pressure sensor again registered low pressure and My left front tire was now visibly soft. More

Great understanding people and very expedient. Rob and Great understanding people and very expedient. Rob and the team are always helpful and will explain items/issues whenever it is needed. Always a ple Great understanding people and very expedient. Rob and the team are always helpful and will explain items/issues whenever it is needed. Always a pleasure dealing with the team. More

Rob Cazin is the best service advisor on the planet. I’ll take my cars to no one else. His evaluations and recommended course of actions for my car issues are impeccable. take my cars to no one else. His evaluations and recommended course of actions for my car issues are impeccable. More

Price gouging at the quick lane service II. I wrote a review with the same title on November 16th, The dealership requested that I provide additional information; hence the following. In mid Aug I wrote a review with the same title on November 16th, The dealership requested that I provide additional information; hence the following. In mid August I brought my car in for its annual inspection. After some stalling and theatrics I was informed that I needed brakes. I was quoted $782.00 which seemed high but I wanted to get the job done and I still harbored the misconception that dealer work may be expensive but, their technicians are highly trained and the service will be exceptional. I no longer hold that to be true. I left the car and the dealership provided a ride home, They called the following morning and I was picked up and transported back to the dealership. I paid for the repairs and drove away. There would be three more visits before the car was properly repaired. The saga will continue with additional reviews. More

Price gouging at the quick lane service My car was in for routine maintenance and I requested that they check the rear window wiper which was not working. I was quoted $130.00 for a multi fu My car was in for routine maintenance and I requested that they check the rear window wiper which was not working. I was quoted $130.00 for a multi function diagnostic, I declined. The Person offering this diagnostic was Robert who is more interested in padding the invoice than he is in fixing the vehicle or providing any level of customer service. More

My 2020 Escape I have been driving Ford Escapes since 2010 and was eagerly awaiting the 2020 arrival. We have purchased many vehicles from this dealership and have I have been driving Ford Escapes since 2010 and was eagerly awaiting the 2020 arrival. We have purchased many vehicles from this dealership and have been pleased every time. Our experience with Andy and Justin was great! They were friendly, knowledgeable and made the experience stress-free! More

My F150 was in for a 75000 mile tuneup and Pa. inspection. Getting an appointment and having a drop off was easy and convenient. I was texted when my truck w was in for a 75000 mile tuneup and Pa. inspection. Getting an appointment and having a drop off was easy and convenient. I was texted when my truck was ready and given the hours when I could pick it up. I am curious to see if gas mileage increases as it was dropping off lately. Ready to go hunting. Thank you. More