
Baierl Honda
Wexford, PA
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First Honda Purchase - Great Experience I bought a certified Honda CRV EX-L from Baierl Honda, and had Art Morgan as my salesman. Art was extremely helpful, not only in helping me pick out I bought a certified Honda CRV EX-L from Baierl Honda, and had Art Morgan as my salesman. Art was extremely helpful, not only in helping me pick out the right Honda, but also in helping me select the right car that suited my needs. He was really patient with me and took the time to ensure that he understood exactly what my needs and wants were when it came to buying a new car. He made sure that the car I was buying would be a good fit for now and for the near future. All information about the car's functions, features, history report, and warranty options were made very clear to me; so, I felt well informed when I decided to buy the CRV. Overall, I had a great car buying experience, and would highly recommend Art Morgan to anybody looking to buy a car. More
Good salesman - not so good sales manager & finance person We bought a new Honda CRV from Baierl Honda last week. Jim Eisengart was our salesman & he was very good. We would recommend him. However, the sa We bought a new Honda CRV from Baierl Honda last week. Jim Eisengart was our salesman & he was very good. We would recommend him. However, the sales manager, CP Horn and the finance person, Chris, we weren't as pleased with. The sales manager tried the old "This offer may not be available tomorrow" routine. A good dealership should honor a quote for a day or two to allow customers time to consider the offer before making a decision. The finance manager was so stressed out that he was rude to us. He quoted an interest rate & when we told him that it was higher than the salesman had quoted he became very agitated. His rationale was that the higher interest rate amounted to only a few extra dollars a month & he couldn't understand why we weren't happy with the rate. We would expect the dealership to get the very best financing available for the customer, but it was only after our refusal to accept the finance rate quoted that Chris was able to find a lower rate. (And he was able to get the lower rate within minutes - go figure.) Customer satisfaction should be the dealership's # 1 priority, Chris didn't give us the impression that the customer came first. More
amazing experience Walked in knowing what I wanted and ken and rich made it happen. No pressure and they seemed happy to help. They worked very hard to get the deal I ne Walked in knowing what I wanted and ken and rich made it happen. No pressure and they seemed happy to help. They worked very hard to get the deal I needed.made it a great experience. Would recommend to anyone More
New car purchase Jim Gregorakis was a pleasure to work with. He explained all the functions of the car and did not try to sell us anything we did not need or want. Jim Gregorakis was a pleasure to work with. He explained all the functions of the car and did not try to sell us anything we did not need or want. More
Good experience Called about a CRV we saw on-line...set up an appointment. Dan took good care of us. Relaxing experience, no pressure. Very knowledgeable about the ve Called about a CRV we saw on-line...set up an appointment. Dan took good care of us. Relaxing experience, no pressure. Very knowledgeable about the vehicle and its features. Made us feel like valued customers. Mike explained the extra warrantees available and gave us an affordable option that fit our needs. Overall, great experience!! Love our CRV!!! :)) More
Love my CR-V I want to thank Chris Lipnicky for helping me with the purchase of my new Honda CR-V. Chris also went above and beyond to help me retrieve a car seat I want to thank Chris Lipnicky for helping me with the purchase of my new Honda CR-V. Chris also went above and beyond to help me retrieve a car seat for my grandson. He is truly an amazing person. I'm definitely a Honda customer. See you in 3 years. Sincerely, Theresa C. More
Excellent. Mike Suttor made this buying experience easy I dealt with Mike Suttor and wanted to express that he was amazing. I had bought many new cars before and Mike made this the easiest ever. He is an as I dealt with Mike Suttor and wanted to express that he was amazing. I had bought many new cars before and Mike made this the easiest ever. He is an asset to your company and I will recommend your company and Mike to my friends. More
Outstanding Service I recently purchased a 2015 Honda Accord. Ken Dash was my salesman. Five weeks prior to my purchase, I was in the Baierl Honda show room looking at I recently purchased a 2015 Honda Accord. Ken Dash was my salesman. Five weeks prior to my purchase, I was in the Baierl Honda show room looking at the new vehicles when Ken approached me to see if I had any questions. After he thoroughly answered my questions, I informed him that my current Chevy was being serviced by Honda. Ken went to my vehicle and came back with an estimate of a trade-in value, and a new Honda Accord vehicle estimate based on what I was looking for in a new Honda. Five weeks later, I contacted Ken to test drive a Honda Accord. Ken was professional, friendly, and very thorough with his explanations. Buying this vehicle was enjoyable. I never felt pressured at any time during this buying experience. I felt that Ken went the extra mile. I strongly recommend Ken Dash to my family and friends. More
Just purchased a new Honda Civic SI My review of Baierl is of the highest rating - my last car, with Steve Bokor in Fiat and now I was dealing with Chris Lipnicky - Both men of the the H My review of Baierl is of the highest rating - my last car, with Steve Bokor in Fiat and now I was dealing with Chris Lipnicky - Both men of the the HIGHEST QUALITY as salesperson! I'm very pleased! Phil Aley More
Ken Dash Is A Rare Gem In The Car Business My husband and I recently purchased a Honda Pilot from Baierl Honda. We were recommended by a friend to deal with Ken Dash. I dealt with Ken via tex My husband and I recently purchased a Honda Pilot from Baierl Honda. We were recommended by a friend to deal with Ken Dash. I dealt with Ken via text (my preferred method) for a couple days, including a Sunday. We made an appointment via text, we did all the pricing via text, and Ken even provided detailed financing options to my husband and I via text message. He was so thorough and professional, that my husband and I talked about this salesman whom we had never even met, at a dinner function on the evening before we visited the dealership. When we did make it in to the dealership, Ken made everything so absolutely painless and easy, that we were simply overwhelmed. We have young children and a busy schedule, and this car buying process could not have went any easier. Ken handled every aspect of the sale from start to finish, and we are truly grateful for his professionalism and his friendliness. If every car salesmen made it this easy, the automobile business would have a much better reputation than it has. The next time we need a vehicle, instead of dreading the experience, we will look forward to dealing with Ken and Baierl Honda. What a first class experience! More