I had a very specific car I wanted, and reached out to 6 local dealerships. Every one of them except Baierl told me to just keep checking their inventory online...um, isn't it their job to help me buy the car I want? Rebecca at Baierl thought so, and contacted me a few days after submitting an inquiry to let me know they were getting one. The staff was very flexible and willing to work with you over email, text, phone, or in person. I negotiated the price over text, and the entire process while working with my salesperson, Greg, was super easy. I planned on getting my own financing, but Luke actually managed to get me a rate over a half a point below what any bank was publicly offering, which was an unexpected surprise. Overall, just a great car buying experience. My only word of caution is to watch out for the "nitro fill" charge on your invoice. Do your own research and come to your own conclusions on whether or not you want this. Would happily do business here again and recommend them to anybody looking for a Honda.