Baierl Honda

Buying a new Civic I had a great experience. I was not surprised when everyone I came in contact with was very professional but did not expect to feel so at ease and re I had a great experience. I was not surprised when everyone I came in contact with was very professional but did not expect to feel so at ease and relaxed. I was very happy with the price of the vehicle I purchased and credit given for my trade in. Just love the Civic I purchased. More

My worst car buying experience in 20 years. I was shopping for a Honda CRV. Made the appointment with George, over the Internet and phone for a test drive. Went to Baierl Honda, a different sale I was shopping for a Honda CRV. Made the appointment with George, over the Internet and phone for a test drive. Went to Baierl Honda, a different salesman, Ken Dash intercepted us. Instead of offering the test drive, he took us up to his office and proceeded to high pressure selling the car. When I challenged his price, he got upset and became belligerent. When I brought up what other dealer had offered, he challenged my integrity and demanded to see it in writing. He also acted unprofessionally by demanding that I call the other dealer to verify. I did. Right from his office. Ken Dash became hysterical. When he finally collected himself back up, he verbally offered a better price, I accepted his new price and asked to see the car. At that point he changed his mind and stated that he did not want the sale and asked us to sit in his office and wait. How odd. I was supposed to go to a professional car salesman to buy a car. I expected to be treated professionally and with courtesy. The experience at Baierl made it seemed like buying a car from a 5-year old spoiled brat. What a joke. It was my worst experiment in 20 years dealing with another dealing. Honda makes high quality cars, why are they accepting such low standard in their dealer sales force? I left and went to Butler North Honda the next day. Bought a car with the exactly price the Ken Dash refused to honor. More

Quick and Painless I appreciated the good customer service and the ease of process in leasing my car. The staff was friendly, knowledgeable and fair. I would work with t I appreciated the good customer service and the ease of process in leasing my car. The staff was friendly, knowledgeable and fair. I would work with them again. More

Chirs was very nice and helpful! Chris made the car buying experience very smooth and I would definitely go back! I had certain things that I needed and he took care of all of it. Chris made the car buying experience very smooth and I would definitely go back! I had certain things that I needed and he took care of all of it. More

Dan well done Dan was very helpful and made sure I understood what we were doing and did not pressure...Everyone in showroom was accommodating and pleasant....incl Dan was very helpful and made sure I understood what we were doing and did not pressure...Everyone in showroom was accommodating and pleasant....including owner More

Car-buying Process My wife and I bought a Honda CRV at Baierl Honda and we enjoyed the experience. Randy Jerome was our salesman and was thorough and informative, witho My wife and I bought a Honda CRV at Baierl Honda and we enjoyed the experience. Randy Jerome was our salesman and was thorough and informative, without pressuring us. And Randy was also very personable, someone we felt we could trust. After we made our selection we worked with Mike in Financing and he was easy to talk to and very helpful. Although the dealership is reasonably far from where we live in the south hills, we were glad we shopped at Baierl Honda. More

Bought a Honda Civic EX-L w/ Navigation from Ken Dash. He went out of his way to make me happy. My mom was there to help me with the business end of things, but he talked to me and addressed me, the buyer. He went out of his way to make me happy. My mom was there to help me with the business end of things, but he talked to me and addressed me, the buyer. He accommodated our schedule and had is in and out in a very reasonable amount of time. He also took the time to explain the basic and more complicated car functions so I could happily drive off the lot safely. More

No preasure from salesperson. The sales person I worked with was very polite and accommodating and no pressure to buy. The dealership worked with us to get the financing we needed The sales person I worked with was very polite and accommodating and no pressure to buy. The dealership worked with us to get the financing we needed for our vehicle purchase. More

Excellent experience - new Odyssey purchase We recently purchased a new 2015 Odyssey from Baierl Honda, and we had a great experience with Ryan Shank throughout the whole process. During our fir We recently purchased a new 2015 Odyssey from Baierl Honda, and we had a great experience with Ryan Shank throughout the whole process. During our first visit, he was very helpful in showing us the features of the van, and took the time to test drive with both my wife and I separately, since we had our two young children with us. He responded quickly to all emails, and wasn't pushy about buying the car at any point. He didn't have the best price from the start, but beat a better price from another dealer. The courtesy trade option was nice, since we could sell the old car ourselves and apply the sale price (higher than dealer trade in) towards the new one to take advantage of the sales tax credit. I would recommend Baierl for new Honda sales. More

Excellent experience Jim was excellent, very nice, easy to talk and deal with. Very knowledgeable with the car and very helpful. CP was very nice also. We had an excel Jim was excellent, very nice, easy to talk and deal with. Very knowledgeable with the car and very helpful. CP was very nice also. We had an excellent experience! Thank you very much. More