Baierl Honda

Very Pleased My experience purchasing a certified pre-owned Honda Civic Hybrid (my first!) from the dealership was excellent. Dave DeVoss was courteous, informativ My experience purchasing a certified pre-owned Honda Civic Hybrid (my first!) from the dealership was excellent. Dave DeVoss was courteous, informative, and listened well when I explained that fuel economy was a priority. Although the car I found on the Internet had sold already (surprise), Dave located a vehicle that was very similar and had just arrived. There was no pressure...I was just so happy that I found a car I wanted to buy to replace my 14 year old well-loved Acura. When I arrived to pick up the car, it was more than ready with new tires, paint, and clean seats. I am looking forward to continued excellent service to take care of my new car and am glad I chose Baierl. More

15 years ago I bought my first Civic. This car is like 15 years ago I bought my first Civic. This car is like an old friend and has become a huge part of my life. I have lived and worked out of that 15 years ago I bought my first Civic. This car is like an old friend and has become a huge part of my life. I have lived and worked out of that car for more than a decade and was very very reluctant to let her go. 280,000 miles later I drove that Civic into Baierl Honda and upgraded to a 2012 model. I could not be more pleased. My new Civic feels like home. I found Baierl online and filled out some preliminary financing paperwork, I knew I would be getting another Civic, the rode block was how much of a headache it was going to be to get it done. I worried about this until I started working with Dave Devoss. Dave was great! When I got lost on the way to the dealership he guided me in over the phone like a personalized GPS. He was waiting outside to greet me when I arrived. Dave and the team did the paperwork very quickly and painlessly. They got me a great interest rate and terms, we signed the adoption paperwork and in less than 2 hours I was on my way home with my Honda Certified Civic! I put off buying a new car for several years because I absolutely hate the process of buying a car. Dave and the team at Baierl made me feel at home talked me through the process from start to finish. I never felt hustled, rushed, or pressured. They simply offered me a great car at a great price and made the experience a pleasure. Dave took the time to show me the great new features and options on my new car and how to use them. This was very important to me as the user interface for cars has changed a lot since 1995. I could not be any more happy with the service I received from Dave and the team at Baierl. I will be buying my next Honda here in approximately 250,000 miles! Sooner if I can talk the wife into trading in her Chevy. More

Mike was very kind and patient throughout the whole buying experience of the 2005 Toyota Corolla that our daughter bought on March 22, 2014. He was very easy to work with and gave us exceptional custo buying experience of the 2005 Toyota Corolla that our daughter bought on March 22, 2014. He was very easy to work with and gave us exceptional customer service and fair pricing! Our daughter LOVES her car! I would recommend him to anybody buying a car. More

Dan Branningan was the First person whom I met and every since the start until the vehicle delivery "HE WAS THE BEST!!". We felt more like a family and details about the vehicle was shared accurately and wi since the start until the vehicle delivery "HE WAS THE BEST!!". We felt more like a family and details about the vehicle was shared accurately and with the best of his knowledge. We really cherish the moment that we experienced last weekend in picking the Honda CR V and truly this is the best deal every. I will certainly recommend Baierl Honda to my friends and family. I also want to acknowledge Todd, Chuck and Aaron who helped us with the final deal, fantastic team!! Warm Regards, Ebey (Ebenezer D Peter) More

Very bad experience! Very rude sales staff and sale manager! Highly not recommended! I contacted the dealership for a quote on one of their 2014 Honda Pilot AWD XLE model. They sent me a quote and tod manager! Highly not recommended! I contacted the dealership for a quote on one of their 2014 Honda Pilot AWD XLE model. They sent me a quote and today (3/22/2014) I went to there for a test drive and see whether could get a deal. I went to this dealership this afternoon with my wife. When we got there and entered the showroom, no one comes to talk to us. We walked around and looked the cars we are interested (the Pilot and the Odyssey). After about 20 minutes, finally there was one agent talked to us and asked whether we need any help. I told him that I had contacted one agent (name Arthur Morgan) and want to test drive the Pilot and Odyssey we are interested. The internet sales manager Lindsay Baierl (she is actually the only one nice person we talked to today) then lead us to Morgan who was at the used car sale building. We waited about more than 10 minutes and finally he spoke to us. The conversation was about 20 minutes. He did not introduce the car to us but kept asking us for the money we want to pay. He told us he was very busy (three customers in line) so he would like to ask how much we would like to pay the car. We told him a number and he said he will work on it and then he asked us to go outside to look the car with the color we like (it is cold and windy outside). After another 40, 50 minutes waiting, he introduced us to the sales manager Jeff Nock and told us they can not sell us the price we would like. I could understand that but the really bad thing is that they refused us to test drive the car. We told them we could not work on the final price before we test the car but they were rude and I and my wife just walked away. Mr Morgan followed us out and I told him he really wasted us a lot of time since he told us no matter what, we would be able to test drive the car. He was rude to me and said that I wasted his time as well. He only spend about 20 minutes with us but we waited him more than 1 hour. This is the first time that a dealer refusing us to test drive a car! I am really disappointed with their customer service and definitely will not recommend the dealer to anyone else!!! More

Baierl Honda employees do not care about customers who need a ride. They are telling you to weight and weight. Finally, after asking for my car, they looked for a driver and provide me a ride. I had to wa need a ride. They are telling you to weight and weight. Finally, after asking for my car, they looked for a driver and provide me a ride. I had to wait 40 minutes for a ride. This is unacceptable, for this reason I won’t go there anytime soon. There are plenty of options in Cranberry. More

Salesman was busy at appointment time and after several minutes wait, another sales person contacted the salesman we were to see. We didn't feel too good about having to wait for 15+ minutes. Not a good fi minutes wait, another sales person contacted the salesman we were to see. We didn't feel too good about having to wait for 15+ minutes. Not a good first impression. All went smoothlyafter that. Salesman fairly knowledgeable about car we were considering, most of our questions were answered about vehicle. Test drive and negotiations went well. We were well satisfied with our experience after the initial faux pas. More

I'd been looking at the website for quite some time and said to my wife that if a white, Accord EX-L gets listed, we have to at least take a test drive. I only work 1/2 mile from the dealership so con and said to my wife that if a white, Accord EX-L gets listed, we have to at least take a test drive. I only work 1/2 mile from the dealership so convenience is a big issue for maintenance of the vehicle. Although we dealt mostly with Nate, everyone that we talked to was professional. The car had only been listed for a week, and we scheduled the test drive for the same day that I called. Although it's a 2011, the car looked shiny new when we arrived. We actually drove the car home that night. I feel the price was a fair price; both for the new purchase as well as the trade in. Our trade in was a 2001 Accord EX-L that we purchased from Baierl Honda back in 2003. (Other than maintenance, no issues with 115,000 miles). I would highly recommend the dealership and will go back for our next Honda purchase. More

Jim has helped us with our cars for the last several Jim has helped us with our cars for the last several years. He has always been friendly, kind, and has made our experience terrific. Jim has made Jim has helped us with our cars for the last several years. He has always been friendly, kind, and has made our experience terrific. Jim has made our experience with Honda worth our time and money. He shows that he values us as customers and offers us everything we need. Our cars leasing experiences have always been superb! We have alos dealt with Aaron Catania for our financing and completion of leasing pruchases. Aaron has always followed through with his promises and has made our leasing experience quite easy. Aaron has showed us professionalism and respect. This team has top notch. Tina and Paul Kaufman More

Nate was nice to work with. We liked the way he responded to us in a friendly and respectful manner. He did a good job in showing features of vehicles that interested us. He conducted himself in responded to us in a friendly and respectful manner. He did a good job in showing features of vehicles that interested us. He conducted himself in a fair and honest manner. We are quite happy with our association with Nate. More