Baierl Honda

Baierl has always provided great service Never had any issues with the people or service at Baierl Honda. Baierl Honda has been the only place we have had my wife's Fit and my CR-V serviced. Never had any issues with the people or service at Baierl Honda. Baierl Honda has been the only place we have had my wife's Fit and my CR-V serviced. More

Bad business practice Bought a used certified honda with a supposed clear carfax only to find out later the vehicle had structural damage. The vehicle should not have never Bought a used certified honda with a supposed clear carfax only to find out later the vehicle had structural damage. The vehicle should not have never been certified under Honda's criteria. Paid a premium for a vehicle that should have been sold as damaged . We were taken advantage of by some shady practices More

Purchased used car Salesman Charles was very attentive to the car for which I was looking including mileage, price limits, make and model etc. He patiently waited for me Salesman Charles was very attentive to the car for which I was looking including mileage, price limits, make and model etc. He patiently waited for me to check out other dealers cars before seeing and test driving the one he had and I ultimately purchased. No push to spend extra money on extensive warranties and such. Gave us an I.O.U for touch ups to car that we did not have time to get at purchase . Very professional and positive experience More

Exceptional Joe is a true asset to Baierl. He was concerned about what I needed and made sure it was taken care of. I always make sure to see him when I come in. Joe is a true asset to Baierl. He was concerned about what I needed and made sure it was taken care of. I always make sure to see him when I come in. More

Top shelf service!! I have consistently received prompt, professional, and courteous service for many years (3 vehicles) from this department. Bill and Shawna run a great I have consistently received prompt, professional, and courteous service for many years (3 vehicles) from this department. Bill and Shawna run a great department, and Mike Juliano, my advisor, really takes care of me. The pricing is very customer oriented. I couldn’t be more satisfied! More

Exceptional Customer Service The team at Baierl Honda was efficient, kind, and knowledgeable in their field !! The wait was a bit long . The excellent customer service and friend The team at Baierl Honda was efficient, kind, and knowledgeable in their field !! The wait was a bit long . The excellent customer service and friendliness of the staff made up for it !! More

Awesome! Very easy to schedule my appointment. Everyone was so nice and accommodating. I ended up leaving with a different car. Cory was great to work with! Very easy to schedule my appointment. Everyone was so nice and accommodating. I ended up leaving with a different car. Cory was great to work with! More

Routine Maintenance I appreciate the service. I think the mechanics are skilled. I liked the text messages as well but I did get some messages that seemed irrelevant. I appreciate the service. I think the mechanics are skilled. I liked the text messages as well but I did get some messages that seemed irrelevant. For example, I received a text message that the car was not ready but I had already picked it up and left. Also, I got an email about how to pay but I already paid when I was there. In general I liked being kept informed on the progress. I liked the convenience of waiting at the location also. Thanks. More

Excellent service All the staff were very helpful and i would go back to this service center again because of their great customer based care - thank you All the staff were very helpful and i would go back to this service center again because of their great customer based care - thank you More

Thorough and painless. Was upset that I didn't hear from Dave, who was assigned to do the work, until I picked up my car. Had specfied I wanted to be called if charges would Was upset that I didn't hear from Dave, who was assigned to do the work, until I picked up my car. Had specfied I wanted to be called if charges would be more than $50. I 'knew" they would be calling as I was getting an inspection/emissions and having a problem with a "low tire pressure" light that wouldn't go off. When I went to pick up finished car later that day was presently surprised the bill was under $50. There had been no reason for Dave to call. Yet, they had spent alot of time resolving the fire pressure light. Had car up on rack and made sure no tires were losing air. Could not get light to go out so they rebooted the system. Success! No charge! More