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Baierl Honda

Wexford, PA

4.7
1,349 Reviews

10432 Perry Highway

Wexford, PA

15090

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Showing 1,349 reviews

November 09, 2018

Excellent service All the staff were very helpful and i would go back to this service center again because of their great customer based care - thank you More

by michaelw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Jamie
Dec 13, 2018 -

Baierl Honda responded

Thanks Michael! Let us know if you need anything from us or have any questions. Otherwise, have a great day!

November 08, 2018

Thorough and painless. Was upset that I didn't hear from Dave, who was assigned to do the work, until I picked up my car. Had specfied I wanted to be called if charges would More

by Susan Falk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in service, Bill Coughenour
Nov 09, 2018 -

Baierl Honda responded

Thank you Susan! Your review is a testament to your patience while we worked hard getting the issue resolved. We'll work on being more communicative, but when we make an agreement we stick to it. Thank you again for sharing your experience with us. It means a lot to us all here!

November 03, 2018

Service Everything was great. The staff was friendly and very helpful with my car and it going through the oil consumption testing and making sure it was take More

by Kerry30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pereira
Nov 07, 2018 -

Baierl Honda responded

Thanks for the review! We're just glad to have been of help with this! We know things like this can be stressful and lot to deal with sometimes, so let us know if you need anything else!

November 01, 2018

State Inspection The work was done in a timely manner based on information provided and my need to have the car back quickly. Dan kept me apprised of what needed to b More

by rto58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Nov 07, 2018 -

Baierl Honda responded

Thanks for the review of our team! Dan is one of the best around so we're glad to hear he's keeping up the good work! Let us or him know if you need anything else!

October 31, 2018

everything was great got there on time and job was finished when we were told in advance it would be.and was comfortable in the spacious waiting area. More

by dhoughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coughenour
Nov 02, 2018 -

Baierl Honda responded

It seems everything went well according to this review and we couldn't be happier! Let us know there's anything else you need! Have a great day!

October 31, 2018

We appreciate Joe’s assistance Joe is my service advisor and has always done an outstanding job coordinating our service work. We appreciate his friendliness and quick response to More

by Finnegan Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pereria
Nov 02, 2018 -

Baierl Honda responded

Thanks you sir! We're happy to have been of assistance with any issues that came up! We'll pass this great review over to Joe!

October 27, 2018

Great experience! This has been about the best experience I have had with a car dealer. This is my third CR-V - great car - but the first that I have obtained from Baie More

by CRV diva
Recommend Dealer
Yes
Employees Worked With
Jamie Lawing
Oct 28, 2018 -

Baierl Honda responded

Thank you very much! Jamie is a top notch employee on the team and we know he'll be ecstatic to see this! Have a great rest of the weekend!

October 24, 2018

Quick & Easy Loved doing all the paperwork via email prior to picking up the car. Made the whole process much better. Everyone was very nice, considerate & kno More

by Honda Girl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Martinkovich
Oct 28, 2018 -

Baierl Honda responded

Thank you so much! We're happy to hear the new format worked well for you. It saves everyone a lot of time and we hope to see more use of it in the future! Have a great day!

October 24, 2018

Vehicle service and new car purchasing Have 4 Honda vehicles in my family. Love Ashley in the service department. Always friendly and very helpful. Jamie in sales is my families go to guy w More

by golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Oct 29, 2018 -

Baierl Honda responded

Thank you so much for the review! Glad to hear Jamie has been been able to help so many of you all and that Ashley has been great too!

October 23, 2018

Bad experiences I've had multiple bad experiences with this dealership. The quality of the work is poor. I've literally had parts fall off my car after repairs. Th More

by DoBetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Devos
Oct 28, 2018 -

Baierl Honda responded

We're sorry that the problem seems to have persisted for you and we'd really like to continue to work towards a resolution/fixed car. We'd be happy to discuss the issue further when you have an oppurtunity. Regardless of your choice we appreciate your time and feedabck.

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