Baierl Honda

Express Service - No express, no service. I wish there were a NO STAR option. I went for an Express oil change on my 2014 Civic, sat patiently in the waiting room for 2 hours, then went to the I wish there were a NO STAR option. I went for an Express oil change on my 2014 Civic, sat patiently in the waiting room for 2 hours, then went to the service desk where the young woman told me the car was still not in the shop and it would be another hour, and she was going home. So I also left. There are only a few dealers in PA, so I do understand their take it or leave it attitude. If you are in a hurry, this dealership may not be for you... More

Great service and professionalism! Jamie, my service rep, was wonderful: pleasant, professional, and knowledgeable. I feel very comfortable taking my 2016 CRV to Baierl because I have Jamie, my service rep, was wonderful: pleasant, professional, and knowledgeable. I feel very comfortable taking my 2016 CRV to Baierl because I have found the dealership to be completely honest. For example, every time I ask for something to be checked, they usually tell me it is fine whereas they could easily agree that something needs repaired or replaced. I’ll never take my car anywhere else, and my next car will be a Baierl but! More

The Extra Mile Corey and Aaron took the time to give me the best deal and customer service possible. They worked numbers and personally spoke with bank representativ Corey and Aaron took the time to give me the best deal and customer service possible. They worked numbers and personally spoke with bank representative to get me the best rate after I had already agreed to purchase vehicle at a higher payment. Great job making the customer happy! More

Great experience every time Had our cars in for inspection they set the appointments up so we could take one in right after the other. Joe was very helpful the entire process th Had our cars in for inspection they set the appointments up so we could take one in right after the other. Joe was very helpful the entire process through. We utilize their services anytime we need work done and are always very pleasant to deal with. More

service for my 2009 Honda CR-V Tori was great from getting all of the details up front and telling me exactly what needed to be done once it went in to the shop. It was a relativel Tori was great from getting all of the details up front and telling me exactly what needed to be done once it went in to the shop. It was a relatively painless experience, and did not take long at all. More

Service of Honda crv Great people skills from Ashley. Kept me informed although service was a bit longer than anticipated, she was able to give a discount because of the Great people skills from Ashley. Kept me informed although service was a bit longer than anticipated, she was able to give a discount because of the extra wait time. More

Trust-building, excellent customer service, great mechanics. I can only say good things about the Baierl Team; I have been treated well by all, especially Bill, Joe, Shauna Hawkins, and Mike Juliano. I can only say good things about the Baierl Team; I have been treated well by all, especially Bill, Joe, Shauna Hawkins, and Mike Juliano. More

Very pleased with my experience at Baierl Honda Bought a used car from Art Morgan, very pleased with his sales approach friendly and easy to deal with. In and out the door in about two hours. Bought a used car from Art Morgan, very pleased with his sales approach friendly and easy to deal with. In and out the door in about two hours. More

CRV A/C repair Had a 2nd problem with the A/C unit leaking. They kept the car until it was completely fixed. During the hottest period so far the A/C has been perfec Had a 2nd problem with the A/C unit leaking. They kept the car until it was completely fixed. During the hottest period so far the A/C has been perfect. The leak was identified the first time, dye was added in case it occurred again. They anticipated the problem possibly happening again and planned for it. Very pleased. Baierl has a tremendous loaner program which we couldn't do without. I drive 20+ miles to Baierl Honda when I could drive less than 2 miles because of the service and the loaner. More

Fantastic service I truly had a great experience with Ed. He took the time to show me what was going on with my car and the work that was necessary to be done. By takin I truly had a great experience with Ed. He took the time to show me what was going on with my car and the work that was necessary to be done. By taking the time to show me, he earned my trust a great deal. More