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Baierl Honda

Wexford, PA

4.7
1,357 Reviews

10432 Perry Highway

Wexford, PA

15090

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Showing 1,357 reviews

January 31, 2018

An amazing first time buyer's experience Since I came home from deployment, I've been in the market for a car. This is my first time purchasing a car so I needed all the help I could get. A f More

by Krtny13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Scott, Art Morgan
Feb 02, 2018 -

Baierl Honda responded

Thank you so much for taking time to leave this review! We're glad we could live up to the hype and recommendation of your friend! If there's anything else we can do for you, please just give us a call or stop by as we'd love to help!

January 30, 2018

Simple, friendly, and complete customer service I reached out to Art Morgan and let him know what I was interested in and what price point I'd consider before even checking out the car. Not only di More

by pucstpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Feb 02, 2018 -

Baierl Honda responded

Thank you so much for leaving us a rating! Our team is the best in the business in our eyes, and we're glad to hear you mirror a similar sentiment. We thank you for choosing us to work with!

January 28, 2018

Remote starter problem Had a problem with my remote starter. The service technician analyzed the problem immediately and fixed the problem with no charge. This was accomplis More

by Freddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name, Bill Coughenour
Jan 28, 2018 -

Baierl Honda responded

We're just happy to figure out the problem and get you back out there Freddy, but we greatly appreciate review nevertheless! Let us know if there's anything else we can do!

January 16, 2018

Live Baeirl Hinda Service!!! The whole team is amazing! I’ve been a customer for 5 years and have always had my expectations exceeded! Mike Juliano is the BEST service advisor. More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Juliano, Ashley
Jan 18, 2018 -

Baierl Honda responded

Thank you Theresa for the amazing review about our team! We love to hear why you made the switch to us! Your kinds words mean a lot,a nd we'll be sure to let Mike, Ashley, and Joe know what you've said here!

January 10, 2018

Glad I came here We have bought 3 vehicles here and have been treated well. The sales people are nice to work with and friendly. I have always had good luck with Hon More

by Kurt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan, Lindsay Baierl, Aaron Catania
Jan 18, 2018 -

Baierl Honda responded

Thank you so much Kurt! Thank you so much for your continued business with us over the years. We love to work with you, and we look forward to seeing you again and catching up!

January 08, 2018

Outstanding I Always experience great customer service at this dealership, they are always friendly and always have my car done on time. They make it so convenien More

by Pmaz4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Bill Coughenour, Joseph Martinkovich
Jan 10, 2018 -

Baierl Honda responded

Thank you Pmaz! "Convenient" is music to our ears. The process should be as smooth as possible, and we're glad to have done right by you so far. Thanks for choosing Baierl!

January 06, 2018

Ashley is Awesome to us! We have never had a bad experience with Baierl Honda Service. Ashley has always gone out of her way to assist us and answer any questions we might ha More

by Conleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 10, 2018 -

Baierl Honda responded

Thanks for leaving a rating and sharing your experience about working with us! We've always known Ashley to be amazing at customer service, but hearing you say it only deepens our pride. Thank you again and have a great day!

January 03, 2018

Annual PA Inspection This was probably my 6th visit to their service department for routine oil changes and PA state inspections. Every visit has been excellent with quic More

by Greg Slopek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Head, Lindsay Baierl
Jan 05, 2018 -

Baierl Honda responded

Thank you for the review Greg! We love your feedback, and we're glad that we're getting all the processes taking care of for you in a timely manner. This something we always actively try to stream line, so hopefully we'll be even more efficient next time. Thank you again for continued loyalty into the new year!

January 02, 2018

Kind, helpful, knowledgeable Art Morgan sold us a Honda Pilot. We had a great experience with him. Without pressuring us, he helped us find the right vehicle for our family. He wa More

by Ben1622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Lovell, Art Morgan
Jan 03, 2018 -

Baierl Honda responded

Thanks Ben! We greatly thank you for saying such positive things about Art and JJ and we'll be sure to let them know later this week. It was great working with you, and we look forward to doing so again!

December 31, 2017

Poor customer service I have only been there twice. The first visit the customer service was terrible. This time it was a little better but when my lease is up i will never More

by Darren Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Coughenour
Jan 03, 2018 -

Baierl Honda responded

We're sorry to hear about this Darren. Having just one bad customer experience means a lot to us, but repeated occurrences truly trouble us. Please feel free to call (724) 940-2005 and ask to speak to Chuck Massart, the GM, to discuss this matter more. We greatly appreciate your past business and thank you for your feedback.

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