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Baierl Honda

Wexford, PA

4.8
1,383 Reviews

10432 Perry Highway

Wexford, PA

15090

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Showing 1,383 reviews

January 10, 2018

Glad I came here We have bought 3 vehicles here and have been treated well. The sales people are nice to work with and friendly. I have always had good luck with Hon More

by Kurt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan, Lindsay Baierl, Aaron Catania
Jan 18, 2018 -

Baierl Honda responded

Thank you so much Kurt! Thank you so much for your continued business with us over the years. We love to work with you, and we look forward to seeing you again and catching up!

January 08, 2018

Outstanding I Always experience great customer service at this dealership, they are always friendly and always have my car done on time. They make it so convenien More

by Pmaz4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Bill Coughenour, Joseph Martinkovich
Jan 10, 2018 -

Baierl Honda responded

Thank you Pmaz! "Convenient" is music to our ears. The process should be as smooth as possible, and we're glad to have done right by you so far. Thanks for choosing Baierl!

January 06, 2018

Ashley is Awesome to us! We have never had a bad experience with Baierl Honda Service. Ashley has always gone out of her way to assist us and answer any questions we might ha More

by Conleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 10, 2018 -

Baierl Honda responded

Thanks for leaving a rating and sharing your experience about working with us! We've always known Ashley to be amazing at customer service, but hearing you say it only deepens our pride. Thank you again and have a great day!

January 03, 2018

Annual PA Inspection This was probably my 6th visit to their service department for routine oil changes and PA state inspections. Every visit has been excellent with quic More

by Greg Slopek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Head, Lindsay Baierl
Jan 05, 2018 -

Baierl Honda responded

Thank you for the review Greg! We love your feedback, and we're glad that we're getting all the processes taking care of for you in a timely manner. This something we always actively try to stream line, so hopefully we'll be even more efficient next time. Thank you again for continued loyalty into the new year!

January 02, 2018

Kind, helpful, knowledgeable Art Morgan sold us a Honda Pilot. We had a great experience with him. Without pressuring us, he helped us find the right vehicle for our family. He wa More

by Ben1622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Lovell, Art Morgan
Jan 03, 2018 -

Baierl Honda responded

Thanks Ben! We greatly thank you for saying such positive things about Art and JJ and we'll be sure to let them know later this week. It was great working with you, and we look forward to doing so again!

December 31, 2017

Poor customer service I have only been there twice. The first visit the customer service was terrible. This time it was a little better but when my lease is up i will never More

by Darren Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Coughenour
Jan 03, 2018 -

Baierl Honda responded

We're sorry to hear about this Darren. Having just one bad customer experience means a lot to us, but repeated occurrences truly trouble us. Please feel free to call (724) 940-2005 and ask to speak to Chuck Massart, the GM, to discuss this matter more. We greatly appreciate your past business and thank you for your feedback.

December 26, 2017

5th Honda - first SUV We were in the market for an used SUV and had decided on a CR-V EXL and went to Baierl where we have dealt before for this purchase. Art Morgan was p More

by pahagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Dec 27, 2017 -

Baierl Honda responded

Thank you for the review pahagen! We really appreciate your feedback and we're glad to here Art has been working well for you. He's a great employee for us, and we'll let him know you appreciate his work. We look forward to working with you again.

December 26, 2017

Excellent service, great staff! The sales rep Art Morgan was really help and flexible with my crazy work hours so I could see the car before the purchase, he also was on top of makin More

by Chance Malcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Lavelle , Art Morgan
Dec 27, 2017 -

Baierl Honda responded

Thanks Chance! We loved reading through your review. We were just glad to have been of service, but your kind words truly mean a lot to us, particularly Art and JJ. We think highly of them too, but hearing stories like your's make us proud of our team. Thank you and we look forward to seeing you again!

December 24, 2017

Recall service It is very good service for both times I visited. Both times service was done excellently. It was also done on time. Impressed with their service. More

by Bpkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Beining
Dec 27, 2017 -

Baierl Honda responded

Thank you so much for making time to leave such a nice review about us! We're grateful for the feedback and glad to hear the team took such good care of you. We look forward to topping ourselves next time you stop by!

December 24, 2017

Qick and easy I like the new service facility and staff. It seems that everything is working better. The direction that Honda is going is great and competes with lu More

by MM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Coughenour
Dec 27, 2017 -

Baierl Honda responded

Thank you MM! We appreciate the kind words about our trajectory and couldn't agree more. We feel that things are running smoother than ever before, and we can't wait to be an even better experience next time!

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