Baierl Honda

great Mike was able to take us the next day after the police informed my inspection was a month overdue. The crv needed a lot more then we realized but Mik Mike was able to take us the next day after the police informed my inspection was a month overdue. The crv needed a lot more then we realized but Mike guided us through the process. More

Not standing up for their used cars. They sold me a used car with 50k miles on it.. 5,000 miles and 50 days later the clutch went out and took out the transmission gear set and everything They sold me a used car with 50k miles on it.. 5,000 miles and 50 days later the clutch went out and took out the transmission gear set and everything with it - and they were unwilling to help me with the $3200 repair. Not happy at all with them. More

WOW! Wonderful Experience George Tanner, my sales representative, was EXCELLENT! He completely exceeded my expectations and was superior in handling all of my requests. He m George Tanner, my sales representative, was EXCELLENT! He completely exceeded my expectations and was superior in handling all of my requests. He made it his number one concern to listen to and make sure I had everything i needed/wanted in my vehicle. As long as George does not retire, he will always have a returning customer in me!!! Thank you, George and Baierl Honda! I LOVE my new 2017 CR-V!! More

Easy deal. Easy deal, Art Morgan was a big help and I enjoyed working with him. The dealership got me a little better financing rate than I had found and no pres Easy deal, Art Morgan was a big help and I enjoyed working with him. The dealership got me a little better financing rate than I had found and no pressure. I’d recommend them to a friend. More

No Wasted Time I made an appointment for an inspection. The team at Baierl were ready to take my car the minute I brought it in. They said it would be two hours. The I made an appointment for an inspection. The team at Baierl were ready to take my car the minute I brought it in. They said it would be two hours. They were done in less than an hour and even had time to have my vehicle washed. They explained what they had done and what the charges were in a very transparent manner. The technicians and customer service representatives have been nothing but pleasant and professional on every trip I have made to Baierl Honda. I would recommend the service and sales and leasing departments to all my friends. More

Terrible experience This is the worst dealership I've ever been to so far, only one that was able to make me angry since I generally don't give bad reviews. The day I This is the worst dealership I've ever been to so far, only one that was able to make me angry since I generally don't give bad reviews. The day I walked in for a test drive, their sales was really impatient, I asked for differences among their CRV trim and he told me "go back and do some research" or "look up online". During the test drive I asked for details for financing a vehicle, that guy just wouldn't keep bragging about how Honda was #1 selling and never did any special discount in past 10 years, lies. After a week he sort of sent a follow up email asking if I was still interested, so I asked for internet price and quote, got a reply the day later, reminding me that he was replying outside work hours and he was off so it was really nice of him that he sent his manager to me. And they wouldn't give you any average APR quotes unless you authorize them to pull your credit. Funny isn't it, I have 3 quotes from other dealerships and I've never heard of that. Only suggestion I have: don't waste your time with them, there are a ton of dealership selling Honda cars in Pittsburgh area. They are neither the best one, nor the only one. More

New Honda Civic Si Knowing what I wanted when I arrived, this was the easiest time I ever had buying a vehicle. The staff was extremely friendly and helpful. Knowing what I wanted when I arrived, this was the easiest time I ever had buying a vehicle. The staff was extremely friendly and helpful. More

Professional in every way The staff @ Baierl Honda's service center is professional in every way. They are courteous, friendly and helpful. Their attitude and manner is obvio The staff @ Baierl Honda's service center is professional in every way. They are courteous, friendly and helpful. Their attitude and manner is obviously a reflection of the training they receive and the expectations of the management/ownership. They have always treated me with the utmost respect and consideration. More

Absolutely THE BEST service center ever I had an audio issue with my 2017 Accord. They set up an appointment, got the vehicle in quickly, did their due diligence and resolved the problem ( w I had an audio issue with my 2017 Accord. They set up an appointment, got the vehicle in quickly, did their due diligence and resolved the problem ( which was not the Accord, but my own external product), They did it quickly, explained it to me, and had me on my way knowing they did it right. GREAT CUSTOMER CARE. That’s why I will have been, and will remain a Baierl customer. More

Completely satisfied They were very helpful, reasonable, and made the process go very smoothly. It was the first time I leased and they made it a pleasant experience. They were very helpful, reasonable, and made the process go very smoothly. It was the first time I leased and they made it a pleasant experience. More