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Baierl Honda

Wexford, PA

4.4
1,317 Reviews

10432 Perry Highway

Wexford, PA

15090

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Showing 1,317 reviews

April 14, 2017

Great experiance I had purchased a 2012 Honda CRV 2 years ago, and was completely satisfied with. Unfortunately a week ago I was involved in an accident that lead to i More

by WmCostantini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haston Lowman, Mike Webster
April 10, 2017

A positive experience! Lindsay Baierl was my initial contact via the internet and she negotiated my price. She also quickly responded to my email questions. Haston was my g More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Baierl, Haston Lowman
March 28, 2017

Very unprofessional dealership. You lose the spare key to a new vehicle, then charge $600 for a remote start with only 1 remote! My Ram has 2 remotes! More

by dan1971
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Surman
Apr 10, 2017 -

Baierl Honda responded

Mr. Smith, we understand you're disappointed if you had expected two remote starters with your vehicle, and we're sorry you are upset. Equipment guidelines vary by manufacturer, and while your Ram came standard with two remotes, Honda provides only one. This is not a Baierl practice, rather a Honda factory policy. While it took us some time to locate the spare key (as it had been misfiled), we were able to produce it prior to your signing your contracts. We apologize if you experienced any inconvenience as a result. We pride ourselves on delivering our customers exceptional customer service, which has earned us Honda’s coveted Presidents’ Award for several years running. If we can do anything more for you, please feel free to reach out directly. Sincerely, Baierl Customer Experience Team

March 15, 2017

Haston is wonderful! Haston is so friendly and professional, and he made me feel completely relaxed and comfortable throughout the whole process. I was indecisive about wh More

by Jen
Recommend Dealer
Yes
Employees Worked With
Haston Lowman
March 09, 2017

Very helpful- ed Went out of his way to help. I showed up at quitting time and he still showed me some cars Thankyou and I recommend him More

by Ed
Recommend Dealer
Yes
Employees Worked With
Haston Lowman
March 07, 2017

Really appreciate the effort put in by Haston Me can my wife came to the Honda dealership looking at the Honda Pilot which lead to us discussing the Acura MDX. He found one at another Baierl deal More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haston Lowman
February 25, 2017

Fabulous car-buying experience Haston was great. Knowledgeable, easy to work with, extremely helpful. We looked at the same car at several other Honda dealerships but ultimately wen More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haston Lowman
February 24, 2017

No appreciation for a past customer. I bought an Acura RL in 2006 from your Acura dealership and had 99 0/0 of service there and had it inspected there today and stopped at your Honda dea More

by goelseware
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lindsay Baierl
Mar 01, 2017 -

Baierl Honda responded

Mr. Owings, We understand your disappointment if our price was higher than our competitor's, and we're very sorry to hear this. As advertised, our goal is to beat anybody's price. We're extremely disappointed if any misunderstanding caused us to fail in honoring that promise. We understand you've purchased a vehicle elsewhere, but if there is any point in the near future that you'll allow us to earn back your trust, we'd greatly appreciate the opportunity. Sincerely, Baierl Customer Experience Team

February 24, 2017

Great Experience and would buy again from Haston Haston was the easiest salesman I have ever worked with. He is knowledgeable about all the honda lines and the many features and listens to your needs More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haston Lowman
February 24, 2017

Awesome! Doing business with Haston was awesome! I called him in the morning and explained what I was looking for. He was so helpful. Got my car, great price a More

by Milene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haston Lowman
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