
Baierl Honda
Wexford, PA
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Would buy from here again! Dan B. gave us a wonderful experience buying a used Honda Odyssey. He was great to work with and made the process very easy! My only disappointment Dan B. gave us a wonderful experience buying a used Honda Odyssey. He was great to work with and made the process very easy! My only disappointment (which was not Dan's fault) was we only received one key for the van which we did not know till the end. The men in finance were friendly and also great to work with. Thanks again More
Great job! I had searched the web looking for a Honda Odyseey. Was at two other dealerships for test drives. Bairel had the Odyssey I was looking for and was pri I had searched the web looking for a Honda Odyseey. Was at two other dealerships for test drives. Bairel had the Odyssey I was looking for and was priced fairly. Dan Brannigan took me for a test drive and went over the features. I may be bias but I do like dealing with an Irishman. Great place to deal with and buy a car. More
Friendly and patient service Dan Brannigan did a great job in locating the exact car and color we wanted. I would recommend Dan to anyone looking for a new or used car. Dan Brannigan did a great job in locating the exact car and color we wanted. I would recommend Dan to anyone looking for a new or used car. More
MAYBE WE WEREN'T "DRESSED THE PART?" The only reason I am giving this place a second star is because the salesman who helped us was courteous and did not make us feel rushed and was happy The only reason I am giving this place a second star is because the salesman who helped us was courteous and did not make us feel rushed and was happy to answer any and all of our questions when we went looking and test driving. However it all went down hill after that thanks to Lindsay, the self called manager. I had submitted a few requests for the "eprice" on a few of their vehicles through Edmunds.com. I did get a response from Lindsay who answered my requests explaining that the salesman was with another customer at that time. So over the next couple days I emailed a few more questions back to Lindsay again since at this time I was starting to think the salesman must not really want to sell me a car because now days had passed and he was making no attempt to get back in touch with me. The kicker was after answering a couple more of my questions Lindsay answered that she is a manager and that I should be contacting the salesman and not her....I thought "now isnt that poor customer service???" Having held management positions before I would have made sure to foward the customers emails to the salesperson encouraging him to handle the inquiries, not blame the customer for "overly bothering" a manager which was the tone of her response to me. Needless to say I took my business elsewhere and purchased the exact vehicle I was looking for somewhere else for $3000 less than listed at this dealership and the day of my purchase I received the 1st and only voicemail from the salesman who helped us here 7 days prior. Too late! Sorry. More
Painless, Easy Wasn't looking forward to the car buying process. I went to a few different dealerships and felt a little yanked around--lots of fine print and the ad Wasn't looking forward to the car buying process. I went to a few different dealerships and felt a little yanked around--lots of fine print and the advertised numbers always seemed to balloon. My experience with Haston at Baierl was painless, straightforward and quick, turned what is often a frustrating experience into a smooth and uncomplicated one. More
Wonderful!!!! Mike is by far the best salesman I've ever encountered! I'm a 34 year old female who went looking for a used CRV without a man present. You'd be sur Mike is by far the best salesman I've ever encountered! I'm a 34 year old female who went looking for a used CRV without a man present. You'd be surprised by the biased, old fashioned way of thinking that is still attached to a woman buying a car. However, Mike did not make me feel "inferior" at all! He answered all my questions and gave me feedback, while not talking down to me. He went above and beyond to help me reach the payment per month I could afford for the car I really wanted. I didn't have to wait forever for him to get back to me during the car buying process like paperwork, appraisal of my trade in, etc.. He's the best!!!!! More
Felt Special!!! Haston, I wanted to write a note regarding my experience of purchasing my 2017 Honda h-rv from you. I searched the internet for the best deal, read a Haston, I wanted to write a note regarding my experience of purchasing my 2017 Honda h-rv from you. I searched the internet for the best deal, read all the reviews, and searched for which vehicle I thought had the options I wanted. When I found the vehicle, I came in to look at it and you showed me the vehicle and answered any questions I had. I felt very comfortable and completely relaxed. When I test drove the car with you, it was effortless and hassle free. You made the entire experience of purchasing my Honda, along with trading in my car, effortless. I felt no car sales pressure~ which I completely despise~ with you I felt like I had made a new friend, so I want to thank you again for your efforts and the great vehicle!! More
Best car buying experience I have ever had I went to Baierl Honda on July 3, 2017, to look at the HR-V. I have owned Toyotas for years and have not been satisfied with my sales experiences or I went to Baierl Honda on July 3, 2017, to look at the HR-V. I have owned Toyotas for years and have not been satisfied with my sales experiences or service experiences. What a difference at Baierl Honda!! Haston Lowman, sales, greeted me and my wife at the door (FYI - I am a woman) and interacted with us professionally and in a welcoming way. There was absolutely no high pressure sales technique used. Haston was knowledgeable about the vehicle and invited us to take a test drive. After the test drive (and loving the vehicle), we discussed a possible purchase with Haston who was able to provide us with information and numbers. He did not need to approach his manager multiple times (which has happened to me in the past with various promises made, constantly reviewed and then remade). He checked in with the manager once and provided us with a prospective deal that was excellent - including a superior trade-in deal. We then met with Aaron Catania in finance and again were more than pleased with his reception. Aaron was humorous, professional and made the entire process effortless and quick. We are sold on Baierl Honda - and I would highly recommend this dealership, Haston and Aaron without reservation. More
Fast, Honest, Simple Good day, for the past several months, my father and I have been researching a plethora of different dealerships to purchase a Honda Civic LX-P Coup Good day, for the past several months, my father and I have been researching a plethora of different dealerships to purchase a Honda Civic LX-P Coupe. In the past few weeks, we visited two dealerships in the relative vicinity of where we reside, the dealerships shall remain nameless for the purpose of anonymity and basic courtesy. The general consensus that we received from both dealerships is that they did not value the satisfaction of the customer and, ultimately, wanted to make a profit through any means necessary. These experiences left us with a common stereotype that all car dealerships are nothing more than manufacturing centers for lies and deceit. Upon further research, we found the exact make, model, trim and color of the vehicle that we wanted at Baierl Honda right outside of Pittsburgh. I immediately called the dealership and made initial contact with Haston Lowman. Immediately, Haston provided me with all the information that I ascertained about and agreed to set up a meeting at our preferred date. Admittedly, my father and I were still a tad skeptical regarding the morality, or lack thereof, regarding another dealership, however, when the day of the meeting came, we put our preconceived notions aside and embarked on our journey to Pittsburgh. When we arrived at the dealership, our primary objective was to locate the vehicle, Haston called me and I informed him that we had just arrived and were inspecting the Civic. From the very beginning, Haston presented himself as a gentleman and provided us with factual information. Never once did he try to pressure us into a deal or manipulate our emotions by using dishonest tactics. Haston offered us the best deal we had seen by far on the vehicle and made the process as simple as possible. My father even commented that the transaction was the smoothest he had ever seen. We would like to highly commend Haston as well as the consummate professionalism and overall air of helpfulness that resonates from the dealership. Their commitment to customer satisfaction and honesty in automotive salesmanship is commendable and should be the standard by which all other dealerships attempt to achieve. We can say, with absolute certainty, that if we are ever in need of another car, we will definitely be returning to Baierl Honda. We will also recommend this business to anyone that we know who is looking for a vehicle. We would, once again, like to express our sincere appreciation and gratitude to Haston, as well as the entire staff for making our transaction the easiest it could have possibly been Regards, David W Regala More
Seamless Purchase Dan was referred to us through a co-worker of mine and I can see why! He was personable and thorough. Found us the right car that fit our needs and Dan was referred to us through a co-worker of mine and I can see why! He was personable and thorough. Found us the right car that fit our needs and made sure we had it when we needed it which was key for us! We would continue to refer him to friends of ours! More