
Baierl Honda
Wexford, PA
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Top notch customer service I was very impressed with Baierl Honda. We were very specific with our Odyssey budget and our sales rep Art Morgan was understanding. He walked us thr I was very impressed with Baierl Honda. We were very specific with our Odyssey budget and our sales rep Art Morgan was understanding. He walked us through the entire process and answered all of our questions...very knowledgeable. We will definitely be buying from Baierl again! More
CRV purchase Awesome, Mike is wonderful. This is the second CRV we have purchased from Mike within a year. We had such a pleasant experience with the first purcha Awesome, Mike is wonderful. This is the second CRV we have purchased from Mike within a year. We had such a pleasant experience with the first purchase with my daughter's CRV, we decided mom needed one also. More
Happy with our Baierl Honda experience We traded in our '05 Honda Element and went home with a pre-owned Honda Pilot. The process was clear and Art was able to answer all of our questions. We traded in our '05 Honda Element and went home with a pre-owned Honda Pilot. The process was clear and Art was able to answer all of our questions. More
Awful Service Staff This is regarding Baierl's Service wing. Though they were okay initially, my last few interactions have been traumatic. I brought in a 2008 Honda Pilo This is regarding Baierl's Service wing. Though they were okay initially, my last few interactions have been traumatic. I brought in a 2008 Honda Pilot (~75,000 miles) in excellent condition and asked them to do an inspection. They made a series of recommendations; I trusted them and accepted their services. Immediately after driving off the Baierl lot, I noticed problems. After I returned for an appointment 10 days later, the staff did not accept any responsibility for possible mistakes. Instead, they charged me for a procedure that was either unnecessary or their own fault. The staff were now rude and condescending; they protected each other, provided conflicting explanations, and blamed me for the issues. After consulting with a different auto-mechanic, we realized that the $2000+ Baierl charged was "highway robbery." * I do not recommend their "Full Inspection" package. It is simply a VISUAL check that cannot detect many mechanical issues. Note the other Google Reviews (e.g. Kaila) that note their problematic inspection services. More
Awesome Sales Team and Dealer! Awesome! I love my new Odyssey and will definitely purchase again from Chuck, Chuck and Baierl Honda. At other dealers I had to compromise, not Baie Awesome! I love my new Odyssey and will definitely purchase again from Chuck, Chuck and Baierl Honda. At other dealers I had to compromise, not Baierl Honda. They had several vehicles to choose from and I got exactly what I wanted. Thanks!!!!! More
Great car buying experience I went to Baierl looking for a specific Honda Accord and they not only had it in stock in the color I wanted but beat the price I was willing to accep I went to Baierl looking for a specific Honda Accord and they not only had it in stock in the color I wanted but beat the price I was willing to accept. Excellent service from sales to the financing. More
Low Pressure Wide selection of used Hondas. Mike Suttor was very easy going. My wife an I liked that they were not high pressure. They were also patient with mo Wide selection of used Hondas. Mike Suttor was very easy going. My wife an I liked that they were not high pressure. They were also patient with moving pick-up dates around. Life gets busy, and that helped. More
Great buying experience! We recently went to Baierl to look at used Honda Pilots. None of the cars on the lot the day we visited were what we were looking for, but we spent s We recently went to Baierl to look at used Honda Pilots. None of the cars on the lot the day we visited were what we were looking for, but we spent some time with Art, who was patient, attentive, and really took the time to understand what we were in the market for. As new inventory came in, Art stayed in close contact with us, really focusing on finding the vehicle we were looking for. After 2-3 weeks, we found the right one, and the process continued smoothly from there. Art was attentive to all of our questions as we looked over the vehicle and took it for a test drive. We quickly and easily put together a good deal, with no games or stall tactics that I've experienced at other dealerships. Overall, our experience with Baierl and with Art was great. We plan to drive this Pilot for many years to come, but when it comes time for us to go car shopping again, our first call will be to Art at Baierl! More
Totally professional They were great to deal with during my purchase of a used CRV - everyone was super friendly. Art was especially patient while we were trying to decid They were great to deal with during my purchase of a used CRV - everyone was super friendly. Art was especially patient while we were trying to decide between the purchase of a Honda CRV or a Nissan Rogue. He was not overbearing and gave us a ton of information during our two test drives in the CRV. He was honest and not pushy. More
Great experience Art Morgan was very helpful and friendly through the whole experience. This was my first car purchase and i felt that Art and the other employees had Art Morgan was very helpful and friendly through the whole experience. This was my first car purchase and i felt that Art and the other employees had my best interest in heart. Very nice atmosphere. More