Baierl Honda

Used car I was looking for a specific used car. Austin & Baierl were able to locate the vehicle I wanted quickly. The sale process went easily & rapidly. I was looking for a specific used car. Austin & Baierl were able to locate the vehicle I wanted quickly. The sale process went easily & rapidly. More

Comfortable, easy, no hassle experience This was the fourth vehicle I bought from Ken Dash at Bairel Honda. From the original Odyssey to the three Fits, the experience has been straight forw This was the fourth vehicle I bought from Ken Dash at Bairel Honda. From the original Odyssey to the three Fits, the experience has been straight forward and easy. Communication with Dash is quite simple using his personal cell phone number. Any questions are answered within minutes. More

Exceptional! Art Morgan is a far superior sales person and the only person I would trust in my car purchase! Myself, my husband, my son, my sons girlfriend, her br Art Morgan is a far superior sales person and the only person I would trust in my car purchase! Myself, my husband, my son, my sons girlfriend, her brother, the list goes on and on! He has all the knowledge and really listens to your needs and finds the right vehicle for you! The best way to describe Art in one word is trustworthy. He along with CP Horn can put the right deal together for you. Love my new car! Thank you! More

This purchase was an enjoyable experience. We were extremely impressed with our buying experience at Baierl. Ryan Shank was knowledgeable, generous with his time, and very patient as we worked We were extremely impressed with our buying experience at Baierl. Ryan Shank was knowledgeable, generous with his time, and very patient as we worked through making our decision. We never once felt any pressure to make a decision which is why we determined to purchase our vehicle there. I am loving our new CRV and am so appreciative of the positive experience during the entire process. More

Just purchased our 4th Honda from the same dealership! Contrary to popular or historical notion, it's nice to have your own personal car salesman who can deliver what you are looking for efficiently with n Contrary to popular or historical notion, it's nice to have your own personal car salesman who can deliver what you are looking for efficiently with no hassle. Chuck Surman is my guy. I bought three Hondas for family members. I usually call Chuck and say "I need ....." and each time he came back with the right vehicle at the right price for me. Two weeks ago it was time for me put my 2004 Nissan to rest. I called Chuck, told him it was time. Few days later he said he had a deal. Nice, brand new 2015 Honda Accord V6 at a very competitive price. With the benefit of have a prior relationship in place, you get a person who understands what you want and can afford. Getting to the final deal has gotten faster each time. The business manager Rocko is very personable, down to earth. We had more fun talking with them! Great car, great folks, efficient service. Why go anywhere else? If Honda would make a retail car with a V8 and Chuck said it would be a great car, I would pre-order one. Nothing against the other guys there.....but you need a car....go see Chuck Surman ! More

Used car purchase I went to look at a 2011 TSX that I saw on the internet. When I arrived, it was ready for me to look over and test drive. All my questions and expec I went to look at a 2011 TSX that I saw on the internet. When I arrived, it was ready for me to look over and test drive. All my questions and expectations of the vehicle during the test drive were answered. When I was ready to buy it, the Appraisal Manager gave me a fair price for my trade and the deal was quickly completed. All of the warranty options that were offered were completely explained during the title transfer and document processing. A smooth process from start to finish. More

very responsive salesman and manager. time was not wasted and they got right to the point. the deal was made quickly and my wife was even picked up at the airport by the salesman. the car time was not wasted and they got right to the point. the deal was made quickly and my wife was even picked up at the airport by the salesman. the car looked great. a professional effort from first call to delivery by all. More

Honest, helpful, and easy My salesman Wade Rodrian bent over backwards to get me in the vehicle I wanted as soon as I wanted it. He was honest, knowledgeable, and extremely hel My salesman Wade Rodrian bent over backwards to get me in the vehicle I wanted as soon as I wanted it. He was honest, knowledgeable, and extremely helpful. He was extremely professional and communicated with me throughout the entire process to keep me updated and informed. Excellent salesman and excellent staff at this dealership! More

Fast and competent warranty work I own a 2013 Honda Crosstour which is still under the bumper to bumper factory warranty. This past fall, I noticed a growing spot on my door upholste I own a 2013 Honda Crosstour which is still under the bumper to bumper factory warranty. This past fall, I noticed a growing spot on my door upholstery that was starting to peel. I made the mistake of going to another Honda dealership (rhymes with "Valley Honda") and they gave me the run around. Unreturned phone calls and emails, waiting for approval from a district manager that never came, their service manager even had the nerve to cook up a few far fetched explanations about how I could have caused this damage myself. I have been waiting for 4 months for them to finally take me seriously. Apparently warranty work isn't important to them. Finally, I got fed up and called Baierl to see if they could help me. I spoke on the phone with Mike Juliano in the service department and he was great. Mike and the service manager, Joe, looked at my car and the string of emails that I had sent to the other dealership and made the call on the spot that yes, this was covered under warranty. In fact, they ordered the interior door panel and within 48 hours my car was repaired. I am very pleased with the level of service that I received. More