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Baierl Honda
Wexford, PA
1,315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,315 reviews
September 28, 2015
Fantastic !!!!! This is my 3rd Honda purchase at Baierl. All three vehicles from Ryan Shank. My newest purchase was a leased Honda Civic Si 4 door sedan. I was lookin This is my 3rd Honda purchase at Baierl. All three vehicles from Ryan Shank. My newest purchase was a leased Honda Civic Si 4 door sedan. I was looking for a smaller car than the Accord and affordable in my monthly payment. When Ryan showed me the Civic Si, I loved it. Sporty,6 speed manual and a lot of HP. Ryan spun his wheels to find me one in Erie,PA. Ryan is a great guy to deal with and has always made the process of myself buying a car very easy. Ryan was heads up with me with all the questions I had. Ryan Shank is a valuable asset to your company at Baierl Honda. I highly reccomend my friends and family to deal with Baierl Honda. Thank you Ryan, John Sapsara III More
by Marine
Employees Worked With
Ryan Shank
September 28, 2015
Great experience leasing my first car! I had a great experience at Baierl Honda in Wexford! Jim Gregorakis was a great salesman and helped me in a quick but production way since I needed th I had a great experience at Baierl Honda in Wexford! Jim Gregorakis was a great salesman and helped me in a quick but production way since I needed the car within the next 3 days to start a new job. He was able to work with my budget and have me driving off the lot in my new Honda Civic within no time. More
by ZSlaughter
Employees Worked With
Jim Gregorakis
September 26, 2015
New purchase was a breeze! My husband and I had limited time due to having our newborn with us. Andy handled our purchase very professionally, but also quickly knowing we had li My husband and I had limited time due to having our newborn with us. Andy handled our purchase very professionally, but also quickly knowing we had limited time. We came, test drove, covered financing and drove our new cr-v off the lot in under three hours. Andy was great to work with. We have recommended the dealership to two others already! More
by jenrod13
Employees Worked With
Andy Head, Laura Colby
September 23, 2015
Excellent Salesman and auto manufacturer I have purchased three vehicles from Chuck Surman and have only very positive things to say. Low pressure, knowledgeable and very flexible. I had Chuc I have purchased three vehicles from Chuck Surman and have only very positive things to say. Low pressure, knowledgeable and very flexible. I had Chuck looking at many things and he was only so willing to do so. I have purchased many vehicles and have decided that Chuck will always be my go to person. Honda has been an extremely well made and low cost vehicle to maintain. Not sure why you would choose any other auto manufacturer. More
by John
Employees Worked With
Chuck Surman
September 22, 2015
Excellent experience finding the right car with Dan. Dan was very pleasant to deal with. He is very helpful and experienced at finding what you need. We are pleased to have met him and with the truck. Dan was very pleasant to deal with. He is very helpful and experienced at finding what you need. We are pleased to have met him and with the truck. Thank You Dan. More
by Mike D.
Employees Worked With
Dan Brannigan
September 19, 2015
Great Experience! We had a wonderful, painless buying experience at this dealership! Dave DeVos was able to make us a great deal that made the 2 hour drive well worth We had a wonderful, painless buying experience at this dealership! Dave DeVos was able to make us a great deal that made the 2 hour drive well worth it. Even better, Dave helped us complete a lot of the paperwork up front so we only had to "sign and drive" when we got there. We will definitely buy from Dave and Baierl Honda again!!! More
by HappyHondaBuyer
Employees Worked With
Dave Devos
September 17, 2015
Great experience, Mike Suttor was a pleasure to work with. Mike Suttor provided exceptional service and was extremely friendly service. He was willing to work w/ me on my trade-in. He was very knowledgeable Mike Suttor provided exceptional service and was extremely friendly service. He was willing to work w/ me on my trade-in. He was very knowledgeable in the vehicle I purchased and offered the car fax report and he even took the time to go over it w/ me along w/ the service's it received. Overall, the dealership was very professional. Top of the list when compared to the other 3 dealerships I recently visited. More
by jdel
Employees Worked With
Rocky, Mike Suttor
September 16, 2015
purchased a 2015 Honda Civic Our sales rep, Dan Brannigan was very knowledgeable, friendly, cooperative, not pushy, and an example of a well qualified sales person. Went out of h Our sales rep, Dan Brannigan was very knowledgeable, friendly, cooperative, not pushy, and an example of a well qualified sales person. Went out of his way to demonstrate the new cars features and has left the door open for future questions that may occur. Ruth A. Young More
by youngrutha
Employees Worked With
Dan Brannigan
September 15, 2015
Nonexistent Lousy Customer Service Several weeks back I received the airbag notice for our Honda. I called and scheduled an appointment and was told it would only take about 45 minutes Several weeks back I received the airbag notice for our Honda. I called and scheduled an appointment and was told it would only take about 45 minutes to do the work. I took the day off work to take the car to Baierl where I was told, they had the passenger side airbag but not the driver side airbag. I was told that they could do the passenger side airbag and bring the car back some other day for the driver side or I could leave and bring the car back some other day to do both sides. I told them this was unacceptable and that I had an appointment, took the day off work and will not bring the car back a second time. I told them I would leave the car but they would have to provide me a loaner, which they did. Well over 3 weeks went by and I did not hear one word from Baierl re: the status of my car. When I called the service department, all I got was a recording to leave a message and my call would be returned as soon as possible. I left two messages over several days, but received no phone call. Finally, Baierl called to tell me that my car was done. Hilariously, on the day I brought the car home, I had a message from Baierl informing me the airbag replacement parts for my car were in and to call and schedule an appointment. I received about 5 such messages over 2 weeks. I bought this car from Monroeville Honda which may be why Baierl chose to mistreat me. I really don't care to receive an apology from Baierl or a "geez thanks for letting us know so we can do better in the future." What I would like from Baierl is for them to try to convince me why I should even consider buying my next Honda from them when they choose to treat potential customers in such manner. More
by Happy Honda Owner
September 12, 2015
Exceptional Mike Suttor was wonderful from the moment we met with him until we drove away in our pre-owned vehicle. We own a business and we deal with many peopl Mike Suttor was wonderful from the moment we met with him until we drove away in our pre-owned vehicle. We own a business and we deal with many people and Mike was up there with the best of them. He answered all our questions courteously and professionally. We usually dread the car-buying experience but Mike actually made it enjoyable. I would highly recommend Mike and The Baierl dealership to my relatives and friends. More
by Al1947
Employees Worked With
Mike Suttor
