
Baierl Honda
Wexford, PA
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Great experience leasing my first car! I had a great experience at Baierl Honda in Wexford! Jim Gregorakis was a great salesman and helped me in a quick but production way since I needed th I had a great experience at Baierl Honda in Wexford! Jim Gregorakis was a great salesman and helped me in a quick but production way since I needed the car within the next 3 days to start a new job. He was able to work with my budget and have me driving off the lot in my new Honda Civic within no time. More
New purchase was a breeze! My husband and I had limited time due to having our newborn with us. Andy handled our purchase very professionally, but also quickly knowing we had li My husband and I had limited time due to having our newborn with us. Andy handled our purchase very professionally, but also quickly knowing we had limited time. We came, test drove, covered financing and drove our new cr-v off the lot in under three hours. Andy was great to work with. We have recommended the dealership to two others already! More
Excellent Salesman and auto manufacturer I have purchased three vehicles from Chuck Surman and have only very positive things to say. Low pressure, knowledgeable and very flexible. I had Chuc I have purchased three vehicles from Chuck Surman and have only very positive things to say. Low pressure, knowledgeable and very flexible. I had Chuck looking at many things and he was only so willing to do so. I have purchased many vehicles and have decided that Chuck will always be my go to person. Honda has been an extremely well made and low cost vehicle to maintain. Not sure why you would choose any other auto manufacturer. More
Excellent experience finding the right car with Dan. Dan was very pleasant to deal with. He is very helpful and experienced at finding what you need. We are pleased to have met him and with the truck. Dan was very pleasant to deal with. He is very helpful and experienced at finding what you need. We are pleased to have met him and with the truck. Thank You Dan. More
Great Experience! We had a wonderful, painless buying experience at this dealership! Dave DeVos was able to make us a great deal that made the 2 hour drive well worth We had a wonderful, painless buying experience at this dealership! Dave DeVos was able to make us a great deal that made the 2 hour drive well worth it. Even better, Dave helped us complete a lot of the paperwork up front so we only had to "sign and drive" when we got there. We will definitely buy from Dave and Baierl Honda again!!! More
Great experience, Mike Suttor was a pleasure to work with. Mike Suttor provided exceptional service and was extremely friendly service. He was willing to work w/ me on my trade-in. He was very knowledgeable Mike Suttor provided exceptional service and was extremely friendly service. He was willing to work w/ me on my trade-in. He was very knowledgeable in the vehicle I purchased and offered the car fax report and he even took the time to go over it w/ me along w/ the service's it received. Overall, the dealership was very professional. Top of the list when compared to the other 3 dealerships I recently visited. More
purchased a 2015 Honda Civic Our sales rep, Dan Brannigan was very knowledgeable, friendly, cooperative, not pushy, and an example of a well qualified sales person. Went out of h Our sales rep, Dan Brannigan was very knowledgeable, friendly, cooperative, not pushy, and an example of a well qualified sales person. Went out of his way to demonstrate the new cars features and has left the door open for future questions that may occur. Ruth A. Young More
Nonexistent Lousy Customer Service Several weeks back I received the airbag notice for our Honda. I called and scheduled an appointment and was told it would only take about 45 minutes Several weeks back I received the airbag notice for our Honda. I called and scheduled an appointment and was told it would only take about 45 minutes to do the work. I took the day off work to take the car to Baierl where I was told, they had the passenger side airbag but not the driver side airbag. I was told that they could do the passenger side airbag and bring the car back some other day for the driver side or I could leave and bring the car back some other day to do both sides. I told them this was unacceptable and that I had an appointment, took the day off work and will not bring the car back a second time. I told them I would leave the car but they would have to provide me a loaner, which they did. Well over 3 weeks went by and I did not hear one word from Baierl re: the status of my car. When I called the service department, all I got was a recording to leave a message and my call would be returned as soon as possible. I left two messages over several days, but received no phone call. Finally, Baierl called to tell me that my car was done. Hilariously, on the day I brought the car home, I had a message from Baierl informing me the airbag replacement parts for my car were in and to call and schedule an appointment. I received about 5 such messages over 2 weeks. I bought this car from Monroeville Honda which may be why Baierl chose to mistreat me. I really don't care to receive an apology from Baierl or a "geez thanks for letting us know so we can do better in the future." What I would like from Baierl is for them to try to convince me why I should even consider buying my next Honda from them when they choose to treat potential customers in such manner. More
Exceptional Mike Suttor was wonderful from the moment we met with him until we drove away in our pre-owned vehicle. We own a business and we deal with many peopl Mike Suttor was wonderful from the moment we met with him until we drove away in our pre-owned vehicle. We own a business and we deal with many people and Mike was up there with the best of them. He answered all our questions courteously and professionally. We usually dread the car-buying experience but Mike actually made it enjoyable. I would highly recommend Mike and The Baierl dealership to my relatives and friends. More
Excellent Experience, Highly Recommend This is the fourth car we have purchased at Baierl Honda and the second from George Tanner. The first three (Pilot, Accord and Civic) were new car pu This is the fourth car we have purchased at Baierl Honda and the second from George Tanner. The first three (Pilot, Accord and Civic) were new car purchases. This was a used car purchase and my son's first car purchase. Our repeated purchases from Baierl Honda and guidance of our son to Baierl Honda for his first car purchase demonstrate the level of trust we have in the dealership and our great experience with the dealership. For this purchase specifically we found every person we interacted with at the dealership courteous, friendly and very customer service oriented. Mr. Tanner was professional, honest and worked with us to reach a fair deal for the car that my son purchased. He, the used car manager and the business manager made the car buying experience very positive for my son. I would like to add that my experience with the Baierl Honda Service Department, and particularly Mike Juliano, have been just as positive. We trust Bairel Honda with all of our automotive service needs and I would recommend them highly as well. More