Baja Auto Sales

Mr. Douglas Diaz, Edith, and Eddie Excellent The experience was wonderful. Took about 2 hours for everything. Douglas, Edith, and Eddie were very helpful. I'll be sending all my friends to Baja. The experience was wonderful. Took about 2 hours for everything. Douglas, Edith, and Eddie were very helpful. I'll be sending all my friends to Baja. More

very honest really good people very honest and very polite hands down best dealership in vegas. they made sure i had a good payment i can afford most places could really good people very honest and very polite hands down best dealership in vegas. they made sure i had a good payment i can afford most places couldnt care less but these guys actually cared. More

VW Jetta went there for the car I found online, and didn't get talked into looking at other cars, pretty painless, I recommend to anyone looking for a used car went there for the car I found online, and didn't get talked into looking at other cars, pretty painless, I recommend to anyone looking for a used car More

Great Car Buying Experience They have excellent customer service and they don’t make you feel rushed or pressured to buy anything. They also put you in what you can afford. I ref They have excellent customer service and they don’t make you feel rushed or pressured to buy anything. They also put you in what you can afford. I refer everyone who needs a car here! More

Great. Fast friendly service Fast friendly service totally comprehensive. 100% satisfied with my purchase. Would definitely purchase another vehicle from this loss. 100% helpful w Fast friendly service totally comprehensive. 100% satisfied with my purchase. Would definitely purchase another vehicle from this loss. 100% helpful with every aspect of my purchase More

Amazing and very helpful The staff is very pleasant and helpful Abe helped me out a lot with finding insurance and making sure I was satisfied. The owner Doug is amazing he wi The staff is very pleasant and helpful Abe helped me out a lot with finding insurance and making sure I was satisfied. The owner Doug is amazing he will work with you and treats you like family! I would highly recommend this place especially for first time buyers More

In and out! Great! Edith was our first point of contact and was very helpful with showing us vehicles. Mr. Douglas helped us be approved for a vehicle and also helped wi Edith was our first point of contact and was very helpful with showing us vehicles. Mr. Douglas helped us be approved for a vehicle and also helped with our current vehicle. Everyone here was more than helpful! More

Customer Service Great customer service! Danny worked his magic on getting me what I needed and Eddie was wonderful in the finance area. All parties involved were extr Great customer service! Danny worked his magic on getting me what I needed and Eddie was wonderful in the finance area. All parties involved were extremely helpful. Grateful! Thank you! More

Great experience overall Customer service was awesome. Eddie and Ray were awesome and the car is amazing. Thank you for all that you guys did for us. We couldn’t be happier!! Customer service was awesome. Eddie and Ray were awesome and the car is amazing. Thank you for all that you guys did for us. We couldn’t be happier!! More

Bad Customer Service I am thankful they were able to get me into a car, but once that was done customer service was horrible. They kept asking for proof of address 3 time I am thankful they were able to get me into a car, but once that was done customer service was horrible. They kept asking for proof of address 3 times I brought them the same item and they told me it was good, but it wasn't. Finally I provided something that was acceptable I think because I haven't heard back from them. On 2 different occasions I called multiple times and was rold someone would call me back, but they never did. Today I text my salesman asking what the status is because my temporary plate expires next week. He said he would look into and I haven't heard back yet. As thankful as I am for the car, I regret using them. They appear to be understaffed. When I brought in proof of address for them to copy it took her almost 30 minutes just to make copies. After posting this I called them again I asked for a manager. Another thing at this dealership no one identifies themselves when they answer the phone. Anyway after sitting on hold for 10 minutes Silviano picked up the phone. He seemed genuinely taken aback by my bad experiences especially the employee that hung up on me. He has offered to give me a pamphlet for free service to make up for the issues I had. I am still irritated it went the way it did, but at least he has good customer service and is trying to make a disgruntled customer happy. More