Baker INFINITI Charleston

I had a terrible experience with Baker service five or six years ago. I brought in a car with a working radiator. They did a 'test' and blew up my radiator. The service manager had the gall to come out six years ago. I brought in a car with a working radiator. They did a 'test' and blew up my radiator. The service manager had the gall to come out and lie in my face saying my shrapnel-ed radiator was that way when I came in. He just lied in my face. Usually I try to let these things go and move on, but a Baker rep just call about a airbag recall and when I told her why I would never return to Baker, she said "no problem". Your problems are no problem to Baker. They don't care. More

the service to my vehicle was good. the only thing was there was some white stuff on the back of one of my seats , and i had a full tank of gas when they picked up my car and it came back with less than h there was some white stuff on the back of one of my seats , and i had a full tank of gas when they picked up my car and it came back with less than half. More

I have been a customer with Baker INFINITI Charleston for the past 16 years. The service has always been first class and I enjoyed the courtesy all your employees always provided. I would recommend your deal the past 16 years. The service has always been first class and I enjoyed the courtesy all your employees always provided. I would recommend your dealership to anyone who asked as you are a top rated company in my books. Thank you for many years of service. More

Baker infinity is my first option when I need my 2003 Infinity serviced. I have been going here for a number of years and always completely satisfied with their service. Infinity serviced. I have been going here for a number of years and always completely satisfied with their service. More

I love Baker Infinity. Ever since I’ve had my Infinity and have received service; I’ve notice that any other vehicle service can’t compare!!! I know this because I own several other differ brand vehicles. and have received service; I’ve notice that any other vehicle service can’t compare!!! I know this because I own several other differ brand vehicles. Keep up the great work!! More

Baker Infiniti Charleston provides a pleasurable and professional experience. Christie is an asset, always a pleasure to work with and has excellent customer service skills. professional experience. Christie is an asset, always a pleasure to work with and has excellent customer service skills. More

My comment in survey was enough. I am not accepting being overcharged. Misc chges with no explanation and for nothing. $155 for "complimentary Inspection" and to give me a ridiculous quote and then c being overcharged. Misc chges with no explanation and for nothing. $155 for "complimentary Inspection" and to give me a ridiculous quote and then charge me a % of this for misc chges. More

Poor Customer Relationship at The Sales Department .Seems like after purchasing a vehicle the personal contract disappeared. A pound purchasing the vehicle.Had some Issues to resolve.Called the salesman. like after purchasing a vehicle the personal contract disappeared. A pound purchasing the vehicle.Had some Issues to resolve.Called the salesman. Never called any of my calls. More

Stay Away. I bought a used car from this dealer. I understand "AS IS" but I didn't even make it home before I had $1800 in problems. 5 weeks later they still haven't filed correct paperwork so I can understand "AS IS" but I didn't even make it home before I had $1800 in problems. 5 weeks later they still haven't filed correct paperwork so I can register it. Will not give me a new Temporary Tag so I can drive on the road. Manager was rude. Didn't care. Filed a lawsuit. Sad they treat customers this way. Baker Motors is a large group. Go to another dealer for any vehicle. More

Have always had a good experience at Baker since buying my first Infiniti in 2015.and have had all service performed there. Special thanks to Christie Pothier. my first Infiniti in 2015.and have had all service performed there. Special thanks to Christie Pothier. More