Baker Nissan

Routine Oil and Filter change My husband and I took our 2013 Murano to Baker Nissan for a routine oil and filter change. We were greeted right away and the initial paperwork only My husband and I took our 2013 Murano to Baker Nissan for a routine oil and filter change. We were greeted right away and the initial paperwork only took a few minutes. When we were told that it would take about an hour and a half, due to a lot of cars ahead of us, we decided to go get some lunch. The attendant guided us to a nearby restaurant only a block away. By the time we finished lunch we received a call that the car was ready. As a plus, they had also washed it for us. We have always had a great service experience at Baker Nissan. More

Bent over backwards for me! I was having problems with my car and I was upside down in it. This dealership gave me more than what my trade was worth and put me in a truck that wa I was having problems with my car and I was upside down in it. This dealership gave me more than what my trade was worth and put me in a truck that was affordable. If I was to buy another vehicle I'd choose this dealer. The sales team was awesome. The people I dealt with were just awesome. They bragged on how well the owner's treat the employee's. Everyone had a smile on their face even thought they all were busy running around. The reason I chose Baker Nissan was one The Car Pro mentioned them and the same truck in my area was $2,000 more than Baker Nissan. They even gave my dad a price on his car to trade in. He was so impressed that he's thinking of going over there to get a car from them. And Drew (my sales guy) was great. He explained everything to me helped me get my truck set up and was just wonderful. If your looking at getting a new Nissan ask for Drew Perry. More

Amazing This is a great place. I came to get my car serviced here and from day one, I have been treated with the most respect from this dealership. Their cust This is a great place. I came to get my car serviced here and from day one, I have been treated with the most respect from this dealership. Their customer service is wonderful. Well for me it is. I have worked with Carlos for the last couple of months to get my car serviced and he is the sweetest guy. He has patience and he listens. Just great customer service all the way around. This is the place to come to if you want good service. More

GREAT EXPERIENCE I wanted to purchase a new vehicle and found exactly what I wanted thanks to Baker Nissan. Their staff showed great effort in helping me find the perf I wanted to purchase a new vehicle and found exactly what I wanted thanks to Baker Nissan. Their staff showed great effort in helping me find the perfect vehicle. The dealership was very straight forward which is exactly what I like. I will definitely be going to Baker to purchase any cars in the future. More

good trustworthy service I brought our armada in for service of transmission. Drain and refill the fluid . It was done timely and correctly as far as I can tell. The people th I brought our armada in for service of transmission. Drain and refill the fluid . It was done timely and correctly as far as I can tell. The people there including my service guy Barry Thomas was helpful at getting me in and out and the waiting area is nice, providing the free snacks and coffee. More

Gabriel made it possible This is the second car I get a Baker this year....within five months! That tells a lot about a customer happy with the service received. I would defin This is the second car I get a Baker this year....within five months! That tells a lot about a customer happy with the service received. I would definitely recommend it to everyone! And get Gabriel, he's the best!!! More

EXCEPTIONAL CUSTOMER SERVICE FROM CHRISTINA MARTINEZ Dear Baker Nissan: On Wednesday, July 23, 2014, I experienced a nightmare when my AC stopped working in my Pathfinder. As you know, living in Hous Dear Baker Nissan: On Wednesday, July 23, 2014, I experienced a nightmare when my AC stopped working in my Pathfinder. As you know, living in Houston, Texas with AC can be real challenge. I have visited Baker Nissan's Service Department on other occasions to have my car service, and in the past my service advisor was Mr. David Bentz. Mr. Bentz always provided excellent service; therefore, I was at a lost when I learned that he had moved on to other career endeavors. I really thought that Mr. Bentz's excellent customer service and professionalism could not be matched until I met Ms. Christina Martinez. Ms. Martinez was absolutely wonderful throughout the entire process, providing the same excellent and professional customer service that Mr. Bentz provided; however, she went beyond my expectations with her assistance. Ms. Martinez took care of everything for me from working with my warranty company, to ensuring that I had shuttle service and a rental car promptly available to me. Ms. Martinez consistently kept me abreast of my car service status, and educated me on how my warranty program worked because originally I thought that the service I required would not be covered. She saved my more than 50% of the total price by advising me of my coverage correctly. I genuinely appreciate the excellent customer service that was provided by Ms. Martinez. Also, I was very pleased with the professionalism of the shuttle driver and the rental car agent. Everyone made me experience stress free. I have been a customer of Nissan for over 20 years, never owned any other type of car, and as of to date I have been very satisfied with my Nissan Dealerships experiences. Again, thank for a job well done! More

They will do whatever it takes to earn your business My husband was travelling at the time and with the help of Chris Godwin and his sales staff, I made my first purchase without my husbands help at Bake My husband was travelling at the time and with the help of Chris Godwin and his sales staff, I made my first purchase without my husbands help at Baker Nissan. Chris Godwin and Zach made me aware of the rebates and special offers. Our second purchase was for our daughter who was going off to college. It was a Nissan Exterra. We had some additional items added to the car and because this would take additional time, Baker Nissan had the car delivered to her at Texas A&M a few days later. Not that this happens every day but this is typical Baker Nissan service. We love everything about Baker Nissan. The service department, the sales department and the people that work at Baker Nissan. We will be a life long customer of Baker Nissan. Eve Rockford More

Thomas Coffman We recently purchased a new Rogue! The service we got from Chris Godwin and his team was excellent!!! Definitely reccommend them to anyone wanting a N We recently purchased a new Rogue! The service we got from Chris Godwin and his team was excellent!!! Definitely reccommend them to anyone wanting a Nissan! More

great trustworthy service I think this is a quality facility with quality people. I get the feeling that they are honest. They don't try to sell you services you don't really n I think this is a quality facility with quality people. I get the feeling that they are honest. They don't try to sell you services you don't really need to maintain the vehicle correctly. The waiting area is nice with the free water and crackers etc. I see they have air conditioning in the shop. That I think tells me the mechanics are going to be better focused on repairing or maintaining my car better. They will most likely have less turnover of mechanics by having better work environment. Barry Thomas was helpful and he will be my contact for future maintenance. I'm sure the other folks are pros as well. Thanks. More